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4.6 out of 5

"Nice clean room & friendly staff " More

By a verified traveler on Mon 12 Sep 2022

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Hotel Description

3.5-star hotel perfect for exploring Elko

Heart of Elko

Within 2 miles (3 km) of this Elko hotel, you'll find Maverick Casino and Elko Convention Center. Northeastern Nevada Museum and Elko Area Chamber of Commerce Visitor Center are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and free perks like continental breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Dec 9 - Dec 10

Standard, King Bed, Accessible, Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Parlor King Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parlor Two Double Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shutters Hotel ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shutters Hotel

Everyone (6) Couples (2) Family (9)
5 out of 5
Nice clean room & friendly staff

Posted by , from Soulsbyville on Sep 12, 2022

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Comment from Hotel Management

Sep 17, 2022 by Christa

Thank you so much for taking the time to let us know about your stay! It's awesome to hear you enjoyed yourself. We look forward to seeing you on your next road trip. :)

4 out of 5

Posted by on Jun 20, 2022

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5 out of 5
Very nice staff, safe parking and quiet location.

Posted by , from Corning on May 3, 2022

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Comment from Hotel Management

May 7, 2022 by Callie Tregidga

Hi William, Thank you for the great review. We appreciate your recent stay with us at Shutters hotel.

5 out of 5
Love this place, it was nice and quiet and very clean!

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 15, 2022 by mystie

Thank you Angelic for staying at Shutters Hotel in Elko. We appreciate you taking the time to leave a review and feedback on your stay. Hope you come back to stay with us again soon. Stay well Angelic!

4 out of 5
My room has some deferred maintenance. Towel rack is broken and there’s a missing lightbulb over the sink.

Posted by , from Truckee on Dec 19, 2021

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Comment from Hotel Management

Dec 19, 2021 by Mystie

Thank you Eva for staying at Shutters Hotel in Elko. We appreciate you leaving a review and feedback on the stay. Maintenance will fix the problem in the room and we hope you stay with us again soon. Stay well Eva!

5 out of 5

Posted by on Sep 20, 2021

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4 out of 5
Amazing value, really friendly staff, modern facility, can’t say enough good things about Shutters! I wish all my hotel stays where just like Shutters in Elko!

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 16, 2021 by Callie Tregidga

Hi Jeff, Thank you so much for the great review. I will be showing the to all the hotel staff. We appreciate your stay with us.

5 out of 5
The beds felt “ergonomic” as in they felt as though they had lumbar support and hugged all my curves. It was comfortable. It was a nice, clean room with a big king sized bed. The stay was short but enjoyable. I would stay again if in the area.

Posted by on Sep 10, 2021

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Comment from Hotel Management

Sep 16, 2021 by Callie Tregidga

Hi Trisha, Thank you for the great review. We appreciate your recent stay with us.

5 out of 5
Nice room friendly staff. Sack breakfast was OK.

Posted by , from FAIR OAKS on Aug 24, 2021

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Comment from Hotel Management

Aug 26, 2021 by Britney Cook

Greetings, Thank you for the good review, in the future we will try and make the breakfast bags better!

3 out of 5
Convenient and clean

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 22, 2021 by Britney Cook

Greetings, Thank you for your feedback, we appreciate it very much, and we hope to see you again in the future.

Property Features

Shutters Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Shutters Hotel. A roundtrip airport shuttle (available on request) and a casino shuttle are free. Self parking is free. This 3.5-star Elko hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Elko Station (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Elko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

The Ruby Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Shutters Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.95 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elko Hilton Garden Inn
  • Hilton Garden Inn Elko
  • Hilton Garden Inn Hotel Elko
  • Hilton Elko
  • Hilton Garden Inn Elko Hotel Elko
  • Hilton Garden Inn Elko Hotel
  • Shutters Hotel Elko
  • Shutters Hotel Hotel
  • Hilton Garden Inn Elko
  • Shutters Hotel Hotel Elko

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.