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"The hotel was very clean and the staff was most professional and welcoming " More

By a verified traveler on Sat 08 Feb 2020

Hotel Description

3-star hotel near Cielo Vista Mall

City center stay

You'll find Cielo Vista Mall and Bassett Place within 2 miles (3 km) of this hotel. Gene Roddenberry Planetarium and The Woodhouse Day Spa - El Paso are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 145 guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. LCD TVs, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn El Paso Airport ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn El Paso Airport

Everyone (2) Couples (1) Family (1)
5 out of 5
The hotel was very clean and the staff was most professional and welcoming

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 9, 2020 by General Manager

Thank you for choosing to stay with us. We strive to impress our guests by providing the cleanest hotel and most courteous service. Your comments are a delight to read and will encourage our team to keep up the great work. It was a pleasure having you at Hilton Garden Inn El Paso Airport, and we hope to see you again soon. Sincerely, Sabine Weigelt, General Manager

5 out of 5
Great Location to airport, Staff was very courteous and polite

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by General Manager

We are happy you had an excellent stay at Hilton Garden Inn El Paso Airport. Thank you for sharing your excellent feedback regarding our airport location and friendly staff. We will enjoy passing your compliments to our team. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Sabine Weigelt, General Manager

1 out of 5

River in my room

Pros: nice hotel, nice staff
Cons: Sprinkler syatem needs serious attention
Fire alarm went off at 3:30 A.M, water flowing from ceiling light fixtures and no water made room totally un-usable.

Posted by on Nov 18, 2016

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3 out of 5

Just an ok stay.

Pros: Location was close to shopping. Rooms were clean and quiet. Bathroom was a good size.
Cons: Bed was very uncomfortable. Pillows were flat. Room temperature seemed warm, even when air conditioner was turned down.
I travel frequently, and my expectations coinside with the room rate I pay. Bed was very uncomfortable. Pillows were flat. Room temperature seemed warm, even when air conditioner was turned down. Rooms were clean and quiet. Bathroom was a good size. There is a resturant in lobby, but I did not eat there. Coffee in the lobby would have been nice. Per the hotels information book, I would receive a statement under my day the day of checkout and could then quickly checkout by phone. Didn't receive a statement, so had to go to front desk. No big deal other than don't tell me something and not follow through. Overall experience wasn't bad, I just expected more for the price. Will not be staying here again.

Posted by , from AZ on Sep 22, 2015

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5 out of 5

Nice Hotel--though a little pricey!

Pros: Close restaurants, Free Internet, Quiet
Of all the places I've stayed in El Paso this is this best! It is more expensive! They have a great Pool, a bar in house.. and VERY clean..

Posted by , from Kennesaw, GA, USA on Aug 1, 2012

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4 out of 5

The price was right for the accomodations!

Pros: Quiet
The appearance and cleanliness was great. They had full restaurant service available, but to my dismay, not always prepared to serve the full menu at lunch. I was comped for their deficiency, although somewhat disappointed. The room was charged incorrectly, the desk agent was quick to get the correction done, although I had to wait for the credit back to my account for a few days.

Posted by , from Chula Vista, CA, USA on Jul 31, 2012

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About the Hilton Garden Inn El Paso Airport

Location 6650 Gateway Blvd E, El Paso, TX 79915

Renovations + Closures

This property is closed from 1 April 2020 to 31 May 2020 (dates subject to change).

Property Features

Hilton Garden Inn El Paso Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2916 square feet (271 square meters) and includes conference space. The business-friendly Hilton Garden Inn El Paso Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. Smoking is allowed in designated areas at this 3-star El Paso hotel.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • 2916 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Paso, TX (ELP-El Paso Intl.) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn El Paso Airport offers 145 accommodations with MP3 docking stations and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Hilton Garden Inn El Paso Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn El Paso Airport
  • Hilton Garden Inn Hotel El Paso Airport
  • Hilton Garden Inn El Paso Airport Hotel
  • Hilton Garn Inn El Paso Hotel
  • Hilton El Paso Airport El Paso
  • Hilton Garden Inn El Paso Airport Hotel
  • Hilton Garden Inn El Paso Airport El Paso
  • Hilton Garden Inn El Paso Airport Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/El-Paso-Hotels-Hilton-Garden-Inn-El-Paso-Airport.h4722923-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.