Travelocity Verified Review
"The stay was great, however once i left after staying 1 night, i noticed i had 2 charges, i contacted the resort, on may 13th was told someone would call me back, never got a call back and never got a refund. Called again on 06/01 after noticing i was never credited the amount. Was put on hold for 10 mins after having to call numerous times associate did not come back to the line, had to keep calling back, the associate who answered the phone seemed as if they didnt want to be there, and then sent me to a voicemail for the general manager. Not pleased with the customer service after the stay. "
A verified traveler stayed at Sunset Beach Resort