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"For the price of our room, we expected at least a view of the lake not another motel. Turned off light and TV went off also. We would not recommend th ... " More

By a verified traveler on Thu 23 Jul 2015

Hotel Description

3.5-star hotel near Duluth Entertainment Convention Center

City center stay

Your stay at this Downtown - Waterfront hotel places you within 2 miles (3 km) of Duluth Entertainment Convention Center and AMSOIL Arena. Fond-du-Luth Casino and Lake Superior are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, Smart TVs

The 147 guestrooms offer free WiFi and free wired Internet, Smart TVs with digital channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Jun 4 - Jun 5

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Duluth Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sheraton Duluth Hotel

Everyone (3) Family (1)
4 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Kelly Palmer

Thank you, we appreciate your business and hope your travels bring you back soon!

1 out of 5
Horrible guest service. Didnt use pool as you have to go through lobby and past restaraunt/bar. Parking validation is iffy and if you ask about it, the shuttle driver thinks it’s his job to tell you that it’s your problem and not the hotels. overly pretentious food on menu (what’s wrong with a simple but properly prepared steak?). No microwave or fridge in room. Limited vending per floor. Foreign hair in bathroom sink, greasy head spot on headboard.......

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Kelly Palmer

Thank you for choosing to stay at the Sheraton Duluth Hotel! Providing the highest level of hospitality is our priority and we are very sorry to hear that your stay did not meet your expectations. Your feedback is appreciated and will be used as a teachable moment for our Associates to prevent issues like these from happening int he future. Our hotel will be undergoing a complete renovation starting this Fall and we hope that we might have another opportunity to better serve you if your travels ever bring you back to Duluth in the Future.

2 out of 5

Like putting lipstick on a pig

The outside of the hotel and general apperence looks nice.. but once you actuall get in your room things just get south. We stayed on the "club" floor thinking it would be nice but its just the same as any other. The linens were gross.. stained and yellow. Bathrooms were gross and had hair in the shower. The doors on the bathroom are completely useless too. Theres about a 2 inch gap between them so anyone can see in and no bathroom fan. Only met the hotel staff a few times but everytime they just looked gloomy and glared at you as you walked past. The one time I did speak to one he was demanding i push the elevator button to open the other door for him because the back one was so full of crap he couldn't get in. I will say the front desk people were nice though.

Posted by on Mar 16, 2018

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Comment from Hotel Management

Mar 19, 2018 by Lauren

Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided on this website. I am very sorry that you were not treated sincerely while you were staying at our hotel, and the cleanliness of your room was not up to our standards. Our intent is to provide a carefree experience, we clearly fell short. Maintaining a fresh atmosphere within our guest rooms and common areas is also a key priority. On behalf of the entire team at Sheraton Duluth Hotel, I sincerely apologize for not meeting your expectations or ours. I assure you that your feedback will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We do hope that you give us an opportunity to better serve you next time your travels bring you to Duluth. We will begin a full hotel renovation in 2018 and would love to have you stay with us again once this is complete. If you would like to share anything else with me about your visit please do not hesitate to call, my name is Lauren and you can call the front desk and ask for me. While the feedback can be difficult to hear it is the only way I can make sure we get better, thank you! Warm regards, Lauren

3 out of 5

Poor Value

For the price of our room, we expected at least a view of the lake not another motel. Turned off light and TV went off also. We would not recommend this motel.

Posted by , from Grand Rapids, MN on Jul 23, 2015

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3 out of 5

I felt that this hotel was overly priced for not being right on the lake. Complimentary shuttle and driver very nice perk and driver was very helpful!

I felt like this hotel was overly priced especially for not being right on the lake. Complimentary shuttle and shuttle driver incredibly helpful and driver was very kind! Staff at check in desk could care less about you though ... Hotel itself is very well done and kept up beautifully.

Posted by , from St Paul, MN, USA on Nov 15, 2011

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4 out of 5

nice but for marathon surcharge

Pros: Close restaurants, Quiet, free parking
The Sheraton is clearly the nicest hotel in Duluth. Like all hotels in Duluth, the prices are increased significantly on Grandma's Marathon weekend, here an additional $100+/night, two night minimum. And the 04:30-06:00 breakfast buffet for the runners actually involved charges - most hotels put on a free buffet. That aside, a comfortable hotel, pleasant staff, nice restaurant, and good downtown location, with free parking in attached garage.

Posted by on Jun 25, 2011

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4 out of 5

Great value for downtown Duluth

Pros: Close restaurants, Quiet
Excellent stay overall. I lived in Duluth for a number of years and have visited numerous times since. The Sheraton is the best I've found in downtown. Far surpasses the overly-glorified Radisson. The large room we stayed in was very clean, spacious, and the unique decor was perfectly styled for a truly Duluth experience. The only complaint we had was the parking situation. You have to park in a public parking ramp directly behind the hotel and every time you leave you have to run down to the front desk to get validated. Even considering the parking, it was still a great value and I plan on staying there many times in the future.

Posted by on May 2, 2011

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4 out of 5

Hotel was good and receptionists are friendly.

Pros: Close restaurants
Cons: Noisy
Hotel was in a good location and people were friendly that worked there. It was a little noisy but not to bad. For the price it was, it was good.

Posted by , from Minneapolis,Mn on Feb 7, 2011

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5 out of 5

Best stay in Duluth

The majority of properties in Duluth are old and run-down. The Sheraton is new, bright and clean - a real exception. I booked a stay for some friends coming into Duluth for the first time and they were very happy. The rooms are on the large size, well appointed for business travelers and well kept. The staff was extremely helpful with dining recommendations, directions, etc. and just generally friendly and concerned with the quality of our stay. The room service food was well prepared and promptly delivered. The hotel is close to lake-walk access and sits on the main drag downtown. The only minor negatives is that the hotel is not connected to the downtown indoor skywalk (this would only be a factor during the 9 months of winter) and that the "connected" parking is a bit circuitous to get to. Easily the best place to stay in Duluth

Posted by on Mar 20, 2010

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3 out of 5

Noisy halls!

Overall the room was clean and in a good central location to walk around Downtown/Canal Park or get in the car and take the scenic route up north. I was surprised that for newer hotel the sound from the hall was very loud. Every time someone would come into their room, the door would slam shut - and I could "feel" it when it slammed. I could hear conversations in the hall like my door was wide open, tolerable in the morning, not so nice in the middle of the night. There was a one cup "pod"coffee maker in the room with two paper cups and three packs of ground coffee. What? No filters? No pods to brew a cup? It felt like a tease. The bathroom really needs more hooks and it would have been nice to have the french doors close completely - but in order to do so I had to use my hip and both hands to open. Easier to leave it open...

Posted by on Jul 6, 2008

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About the Sheraton Duluth Hotel

Location 301 E Superior St, Duluth, MN 55802

Renovations + Closures

The property will be renovating from 01 November 2019 to 15 August 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

The property will be renovating from 01 November 2019 to 15 August 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Sheraton Duluth Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1008 square feet (94 square meters) and includes conference space. The business-friendly Sheraton Duluth Hotel also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. This 3.5-star Duluth hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 1008 sq ft of conference space
  • 94 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Duluth, MN (DLH-Duluth Intl.) (11.1 km / 6.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Duluth Hotel offers 147 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Restaurant 301 - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

301 Lounge - This bar specializes in American cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 10:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 10:00 AM to 10:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duluth Hotel
  • Duluth Sheraton
  • Duluth Sheraton Hotel
  • Sheraton Duluth
  • Sheraton Duluth Hotel
  • Sheraton Hotel Duluth
  • Duluth Sheraton
  • Sheraton Duluth Hotel Hotel
  • Sheraton Duluth Hotel Duluth
  • Sheraton Duluth Hotel Hotel Duluth

You should know

  • Pool access available from 5:30 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.