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Tru by Hilton Duluth Mall Area

2.5-star property
503 Clearwood Drive, Duluth, MN 1-855-201-7819
4.1 out of 5
Very good!
See all 17 travelocity Reviews

"Loud, gimicky decor throughout the hotel. Not nearly enough parking. Clean and in a very convenient location. Price way too high. " More

By a verified traveler on Sun 08 Jan 2023

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Hotel Description

Hotel near Aerial Lift Bridge in Duluth

Near the airport

You'll find College of St. Scholastica and Devil's Island within 2 miles (3 km) of this hotel. South Twin Island and Manitou Fish Camp are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Jun 1 - Jun 2

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Duluth Mall Area ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru by Hilton Duluth Mall Area

Everyone (5) Couples (3) Family (8)
3 out of 5

Posted by on Mar 14, 2023

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Comment from Hotel Management

Apr 7, 2023 by Alec

We are sad to hear that you were not happy with our service. We would like to hear more about the situation that led you to this review! We hope to hear from you!

3 out of 5
Loud, gimicky decor throughout the hotel. Not nearly enough parking. Clean and in a very convenient location. Price way too high.

Posted by on Jan 8, 2023

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Comment from Hotel Management

Jan 11, 2023 by Alec

Thank you for your review. We appreciate you taking the time to leave us your feedback!

3 out of 5
The customer needs to be informed at check in that he needs to request the room to be done/serviced otherwise it won't be done! The TV wasn't working properly!

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 15, 2022 by Laura

Thank you for your feedback. We are sorry the new Hilton standard stayover service policy was not communicated with you. We do have sign in our lobby that communicates it with our guests as well as a sticker on your mirror in every room.

2 out of 5
Pool out of order, tv not working in our room

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 19, 2022 by Laura

Thank you for your review. We are sorry the pool was shut down to a maintenance emergency. We hope you give us another try in the future.

5 out of 5

Posted by on Jun 10, 2022

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5 out of 5
great, modern hotel, excellent staff.

Posted by on Oct 7, 2021

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Comment from Hotel Management

Oct 11, 2021 by Laura

Thank you for your review! We are glad to hear you enjoyed your stay!

5 out of 5
Hotel was as described. Very clean and comfortable. What was outstanding was the main desk personnel. Laura, Alec and Steve (hopefully I remembered their names accurately) were pleasant, very helpful, and GENUINE. They went above and beyond to remember us and we were there only two days! The breakfast staff were also attentive, very pleasant and engaging. Great service.

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 20, 2021 by Laura

Thank you for your review! We will be sure to share this with our team! We hope to see you again in the future!

3 out of 5
Staff was pleasant

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 8, 2021 by Laura

Thank you for your review.

4 out of 5
Loved the overall feel of the facility. Staff was friendly. The surroundings had a lot to be desired. Pretty desolate looking outside the windows. Felt the bed was too soft and lacked support. Although I loved the bottles on the wall for soaps, etc, they were extremely hard to squeeze.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Sep 8, 2021 by Laura

Thank you for your review! We do have small bottles and bars of soap if you would prefer to use those instead of the large squeeze bottles.

5 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 9, 2021 by Fred

Thanks for your review!

About the Tru by Hilton Duluth Mall Area

Location 503 Clearwood Drive, Duluth, MN 55811

Property Features

Tru by Hilton Duluth Mall Area offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Duluth Mall Area also features a front-desk safe and an elevator. Free self parking is available.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2019
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Duluth Mall Area offers 101 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Satellite television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Satellite channels
  • Shower and tub combination
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 90 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Duluth Mall Area Hotel
  • Tru by Hilton Duluth Mall Area Duluth
  • Tru by Hilton Duluth Mall Area Hotel Duluth

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.