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The Suites Hotel at Waterfront Plaza

2.5-star property
325 Lake Avenue S., Duluth, MN 1-855-201-7819
4.0 out of 5
Very good!
See all 47 travelocity Reviews

"The property was nice, but needs updates. The lighting in the suite we had was very dim. Hard to get ready by. We had a great view of Lake Superior ... " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

Family-friendly stay with 2 restaurants in Duluth

Canal Park stay

You'll be steps from S.S. William A. Irvin Ore Boat Museum and within a 10-minute walk of Lake Superior Maritime Visitor Center with a stay at this Canal Park hotel. Lake Superior and Duluth Entertainment Convention Center are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a spa tub. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the gym and free perks like self-serve breakfast and free self parking.

Studio Suite, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Nov 28 - Nov 29

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, 1 King Bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Condo, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Suites Hotel at Waterfront Plaza ratings based on 47 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Suites Hotel at Waterfront Plaza

Everyone (21) Couples (6) Family (19)
5 out of 5
Great place to stay

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 6, 2022 by Guest Services

Thank you for your review.

5 out of 5

Posted by , from Polk City on Aug 28, 2022

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4 out of 5
The property was nice, but needs updates. The lighting in the suite we had was very dim. Hard to get ready by. We had a great view of Lake Superior though. We were on the street side which could be noisy at night. The walk-in shower needed a longer curtain. The whole bathroom floor was wet. It was in a nice location in Canal Park where we could walk to many things. There were some newer suites that had upgraded amenities so it will depend on which one you are assigned.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 28, 2022 by ~ Travis AGM

Thank you for taking the time to give us some feedback! We will share the information with our team.

2 out of 5
I liked the area but the rooms had damaged things in each room and wasn't the cleanest either.

Posted by on Jul 23, 2022

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Comment from Hotel Management

Aug 3, 2022 by ~ Travis AGM

We thank you for your comments and will take them up in discussion with our team. We hope to make changes and updates with rooms soon so that your future stays will be more comfortable.

4 out of 5
Loved the area and unique atmosphere of the neighborhood. Very spacious suites. The card scanner for the elevator very rarely worked, even after having the cards replaced multiple times. Water pressure in shower was lacking and toilets very tiny.

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 25, 2022 by Travis

Thanks for staying with us. We appreciate the feedback and are addressing the issues you have brought up. We hope you choose us again!

3 out of 5
Good space, lots of dog hair on furniture. Heat was not turned on. Dirty pad for pull out mattress on couch. Breakfast not managed until after staff was informed of need. Decent food for breakfast. Staff helpful for multiple requests. Lots of dogs, but all well behaved.

Posted by on Dec 25, 2021

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Comment from Hotel Management

Dec 31, 2021 by Melanie

Thank you for your feedback. We will be addressing your concerns.

2 out of 5

Posted by , from San Diego on Dec 9, 2021

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2 out of 5
Pool area was nice. Entire facility needs an upgrade and allowing dogs in the hotel is unacceptable.

Posted by , from palm harbor on Oct 20, 2021

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Comment from Hotel Management

Oct 21, 2021 by Justin

Thank you for you feedback. We will look into your concerns.

2 out of 5
I really wish I'd been told the room we were in had no windows. And there are lots of rooms with no windows there.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 8, 2021 by Justin

Thank you for your feedback. We are addressing your concerns.

4 out of 5
I like the fact that every room had a kitchenette, but the bathroom light was burning out/ flickering and there wasn’t a maintenance person available until the next day to fix it.

Posted by , from CLEAR LAKE on Sep 22, 2021

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Comment from Hotel Management

Sep 28, 2021 by Justin

Thank you for your response. Thanking you for choosing to stay with us.

About the The Suites Hotel at Waterfront Plaza

Location 325 Lake Avenue S., Duluth, MN 55802

Property Features

The Suites Hotel at Waterfront Plaza offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and an arcade/game room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free. Smoking is allowed in designated areas at this Duluth hotel.

  • 132 guestrooms or units
  • 2 dining venues
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Old Chicago Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Red Lobster - This seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Fishing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per day, plus a deposit of USD 0 per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.62 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Hotel Waterfront Plaza Duluth
  • Suites Hotel Waterfront Plaza
  • Suites Waterfront Plaza Duluth
  • Suites Waterfront Plaza
  • The Suites At Waterfront Plaza
  • The Suites Hotel at Waterfront Plaza Hotel
  • The Suites Hotel at Waterfront Plaza Duluth
  • The Suites Hotel at Waterfront Plaza Hotel Duluth

You should know

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.