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4.2 out of 5

"Great hotel. Clean. Comfortable beds. Food at " More

By a verified traveler on Mon 24 May 2021

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Hotel Description

3-star hotel near Diamond Jo Casino

In Dubuque

You'll be steps from Mystique Casino and a 5-minute walk from Mississippi River with a stay at this well-placed hotel. Diamond Jo Casino and Loras College are also within 3 miles (5 km).

Casino, fitness center

A casino, 2 restaurants, and a gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the a rooftop terrace and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 116 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, microwaves, and room service are also available.

Two queen bed evolution

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Dec 22 - Dec 23

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king bed evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Dubuque Downtown ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Dubuque Downtown

Everyone (8)
3 out of 5
Nothing

Posted by on Sep 16, 2021

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5 out of 5
Great hotel. Clean. Comfortable beds. Food at

Posted by on May 24, 2021

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5 out of 5

Posted by on Jul 11, 2020

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4 out of 5

Posted by on Jul 2, 2020

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5 out of 5

Posted by on Aug 18, 2019

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3 out of 5
the hotel was load the people in the room next to me i could hear they as if they were in my room

Posted by , from i was in room 327 on Sep 25, 2018

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5 out of 5
My second trip to Dubuque and staying at this hotel. It is wonderful, the staff are terrific, warm and welcoming. You feel like you are going home to family! Never a room problem, it is quite and peaceful. I will not stay anywhere else in Dubuque, period. Highly recommend this facility to all travelers.

Posted by , from Seattle, WA on Jul 8, 2018

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4 out of 5

rude neighbors

Pros: Clean, and also a pleasant and helpful staff.
Cons: See above experience comment.
Some one in an adjacent room thought it would be OK to run, jump and pound at 11 O'clock at night. Because we were very close to the front desk, I would think they heard the racket as well as we did. This went on for 30 minutes. Either your hotel needs better sound barriers, or better sets of "ears" to hear this and put a stop to it. I realize there are many rude people in this world, but it sure would be nice if every now and then the ones bothering me would be stopped. I hope this was just an oversight, but I am starting to think that most business's are looking for the $$$, and not so much the comfort of their customer. I hope I am wrong. I am basically a fun loving person, but I think being rude is taking a bit too far.

Posted by , from Oak Creek, Wi. on Dec 30, 2017

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4 out of 5

Nice, Clean

Pros: Conveniently located across from the casino. Free rides to the casino.
Cons: Move the front desk to the lower floor.
Location: Casino and river walk. Very nice
The first thing you notice is that the check-in desk isn't on the same floor that you walk in to. Odd. There is a security guy right there to tell you to go to the 2nd floor for check-in. ???? OK. Otherwise, it was a clean and nice hotel.

Posted by , from Wisconsin on Nov 1, 2017

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4 out of 5

Hotel was connect to a Casino

Cons: Nothing close
The hotel was nice but I thought it was over priced for a place that isn't even downtown Dubuque. There is a Casino, dog track connected, and restaurant connected to the hotel. Rooms are your standard hotel rooms nothing special.

Posted by on Oct 23, 2012

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About the Hilton Garden Inn Dubuque Downtown

Location 1801 Greyhound Park Dr, Dubuque, IA 52001

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 1545 square feet (139 square meters) and includes conference space. A casino, a fitness center, and a rooftop terrace are also featured at the business-friendly Hilton Garden Inn Dubuque Downtown. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Dubuque hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 1545 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2005
  • Casino
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Dubuque Downtown offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Houlihans - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Dubuque
  • Hilton Garden Inn Dubuque Downtown Hotel Dubuque
  • Hilton Garden Inn Dubuque Downtown Iowa
  • Hilton Garden Inn Dubuque Downtown Hotel
  • Hilton Dubuque
  • Hilton Garden Inn Dubuque Downtown Iowa
  • Hilton Dubuque Dubuque
  • Hilton Garden Inn Dubuque Downtown Hotel
  • Hilton Garden Inn Dubuque Downtown Dubuque
  • Hilton Garden Inn Dubuque Downtown Hotel Dubuque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.