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4.2 out of 5

"At the whole property there were only about 4 other guests, the room was clean and nice but nothing special. We were there on a Thursday night and the ... " More

By a verified traveler on Fri 03 Jan 2020

Hotel Description

3-star hotel near Somerset Collection

In shopping district

Stay at this Troy hotel and you'll be within half a mile (1 km) of Somerset Collection and 2 miles (3 km) of American Dysautonomia Institute. Also, Troy Historic Village is within 3 miles (5 km) and Cranbrook House and Gardens is within 6 miles (10 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 17 conference rooms, 24-hour business center, and airport shuttle. There's no skimping on freebies - guests receive free cooked-to-order breakfast, free WiFi, and free self parking.

Free Internet, iPod docks

The 250 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and iPod docks. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room (Two Full Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Dec 3 - Dec 4

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room (One Full Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Somerset Inn ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Somerset Inn

Everyone (8) Family (1)
3 out of 5
At the whole property there were only about 4 other guests, the room was clean and nice but nothing special. We were there on a Thursday night and the room ran us $238. Way over priced for the amenities. Overall good stay was just unhappy with the price.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by Front Office Staff

Thank you for taking time to leave feedback. We are glad you enjoyed your stay.

5 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 15, 2019 by Stevie~Front Desk Manager

We appreciate you taking time to leave feedback and are so glad you enjoyed your stay!

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Front Office Manager

Thank you for leaving feedback. We are so glad you enjoyed your stay.

4 out of 5
Check in was easy, fast, and no problem. Room was clean and comfortable. I would recommend.

Posted by , from - None - on Jul 21, 2018

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Comment from Hotel Management

Jul 22, 2018 by Stevie-Front Desk Manager

Thank you for your feedback. We are so happy you were pleased with your stay and hope to see you again.

4 out of 5
Pros: Indoor pool and decent Gym space. Room very comfortable and very clean. Great Location WiFi decent Cons: no breakfast included.

Posted by , from upstate - NY on Jun 19, 2018

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Comment from Hotel Management

Jun 20, 2018 by Stevie H. Front Office Manager

We appreciate your feedback and thank you for staying with us. Hope to see you on your next trip to Troy!

4 out of 5
Comfortable, clean and close to many shopping and dining choices. Also close to some of our relatives which made it very convenient. Would stay again.

Posted by on Jun 17, 2017

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2 out of 5
I thought this was going to be a great hotel but was greatly disappointed. Room smelled musty, ice machine was broken, ice bucket was broken and the pillows weren't the best either. I definitely would not stay her again.

Posted by on Feb 13, 2017

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Comment from Hotel Management

Feb 27, 2017 by Caren

If you would please send us a message with your name or room number, we would appreciate the opportunity to make things right, and we will make sure we replace the ice bucket and anything else not up to par. Thank you for bringing this to our attention.

4 out of 5

safe location - comfortable, convenient local

Pros: convenience, pleasantly surprised
Cons: it's slightly run down in a few areas but definitely doable and would stay again if needed
Location: close to mall, shops, food
safe location - comfortable, convenient local priced fairly reasonable, slightly high for the lack of updates to the hotel.

Posted by on Oct 22, 2015

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2 out of 5
Pros: It's in a good location.
Cons: Customer service and quality of the beds.
Location: close to a good mall and lots of restaurants.
The beds weren't very comfortable. I could hear everything that the people in the next room said, even though th4ey weren't yelling or talking loud. The staff barely spoke and not any smiles were given.

Posted by , from Dallas, Texas on Mar 27, 2015

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4 out of 5

Great location to top quality shopping & restaurants

Pros: Close restaurants, Free Internet, Quiet
Nice place but long winding, and a bit confusing, hallways.

Posted by , from Ada, MI on Dec 7, 2012

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Renovations + Closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 15,000 square feet (1 square meters) and includes conference space. A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Somerset Inn. Free self parking is available. Smoking is allowed in designated areas at this 3-star Troy hotel.

  • 1 building
  • 250 guestrooms or units
  • 14 levels
  • 15,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1973
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (59.3 km / 36.8 mi)
  • Train station: Troy Transit Center (3.3 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Somerset Inn offers 250 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Crumpets Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 10.00 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Somerset
  • Somerset Inn
  • Somerset Inn Troy
  • Somerset Troy
  • Somerset Hotel Troy
  • Somerset Inn Troy
  • Somerset Inn Hotel
  • Somerset Inn Hotel Troy

You should know

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.