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"Staff always great here. We are in this area 3 or 4 times per year and this is where we always stay. " More

By a verified traveler on Sat 23 Apr 2022

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Hotel Description

Enjoy the indoor pool at this Troy hotel

In suburbs

Within 3 miles (5 km) of this Troy hotel, you'll find DMC Surgery Hospital and Red Oaks Waterpark. Also, Mapleview Medical is within 3 miles (5 km) and Warren Community Centre Indoor Waterpark is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$128* Per night/room Oct 9 - Oct 10

Suite, 2 Queen Beds (Addl Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Everyone (6) Family (5)
5 out of 5
Staff always great here. We are in this area 3 or 4 times per year and this is where we always stay.

Posted by on Apr 23, 2022

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2 out of 5
property was fine, but travelocity said room slept 6 2 queen & pull out couch. we got to room, no pull out couch. only 2 towels & no liner ice bucket

Posted by , from Galloway on Sep 25, 2021

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Comment from Hotel Management

Sep 29, 2021 by General Manager

Thank you for taking the time to share your experience. I can certainly imagine the frustration that would be caused by not having adequate space or towels. I sincerely apologize about the trouble this caused for you.

1 out of 5
Our room was disgusting. We had no option but to stay as we were on limited time. I have several photos. Blood smear on tub, nasty dirt chairs and food, food or some other substance all over box spring cover, everything falling apart and lastly bugs in the bathroom. Horrible. Felt unsafe and really looked like people were living in this hotel.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by General Manager

Thank you for sharing your experience with us. Firstly, I want to sincerely apologize about the sub-par items and safety concern you have mentioned above. The safety and security of our guests is always our priority. I will be sharing this information with our team to both determine what occurred in this event and also to make sure this does not happen again.

3 out of 5
Breakfast ended earlier that staff suggested and the selection was bare minimum. Elevator was not in service. Room was not stocked with towels. For the price of the room the quality was very low

Posted by on Apr 11, 2021

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4 out of 5

Posted by on Mar 21, 2021

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4 out of 5

Posted by on Jan 24, 2021

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5 out of 5

Posted by on Jun 14, 2020

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4 out of 5
I liked the rooms offered at this hotel. I said in a king room, but a friend of mine was upgraded and her hotel room was incredibly nice. All the rooms were clean and the hotel was overall a great experience.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Management

Thank you for your review! Your feedback is greatly appreciated! We hope to host you again on your next trip to Troy!

2 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Jan 16, 2020 by Holiday Inn Troy

Thank you for your feedback, we hope to see you again here at the Holiday Inn Express & Suites Troy.

3 out of 5
During our stay the TV had no signal. We requested someone look at it 2x but no one ever did. We were only there 1 night.

Posted by on Sep 15, 2019

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About the Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Location 400 Stephenson Hwy, Troy, MI 48083

Property Features

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1078 square feet (97 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel also features tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This Troy hotel is smoke free.

  • 117 guestrooms or units
  • 4 levels
  • 1078 sq ft of conference space
  • 97 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Troy Transit Center (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Detroit Hotel Troy North
  • Holiday Inn Express Detroit North Troy
  • Holiday Inn Express Detroit North Troy Hotel
  • Holiday Inn Express Suites Detroit North Troy
  • Inn Express troit Troy
  • Holiday Inn Express Suites Detroit North Troy

You should know

  • Pool access available from 10 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.