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American Inn & Suites Waterford

3.0 star property
Enjoy the outdoor pool at this 3-star Waterford inn

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Photo gallery for American Inn & Suites Waterford

Stunning lobby with a staircase, reception desk, and unique ceiling pattern.
Stunning staircase leads to an upper level, flanked by dark and white walls, with a hot tub and seating area below.
Relax in this stylish living room with a flat-screen TV, comfortable sofa, and a view of the outside.
Meetings and gatherings take place in this well-appointed room with a modern ceiling design and comfortable seating.
Relax in comfort with a large bed, bathtub, and workspace.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪9 min drive‬
  • Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waterford

Near the airport.You'll find Pontiac Lake State Recreation Area and Huron River within 2 miles (3 km) of this inn. Also, Pontiac Lake Dog Park is within 2 miles (3 km) and Union Lake is within 6 miles (10 km).
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What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 0.8 miles
  • Huron River - 2 min drive - 1.4 miles
  • Alpine Valley Ski Area - 9 min drive - 5.8 miles
  • Great Lakes Crossing Outlets - 17 min drive - 10.4 miles
  • Pine Knob Music Theatre - 19 min drive - 10.8 miles

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Enjoy the outdoor pool at this 3-star Waterford inn
American Inn & Suites Waterford offers its guests an indoor pool, an outdoor pool, and a sauna. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly American Inn & Suites Waterford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Waterford inn.

  • 111 guestrooms or units
  • 2 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Relax in this serene space with a large bed, separate bathroom, and flat-screen TV.

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 926 reviews
$87 nightly
The price is $96
Aug 3 - Aug 4
Total includes taxes and fees
Holiday Inn Express Hotel & Suites Waterford by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

How close is American Inn & Suites Waterford to the airport?

American Inn & Suites Waterford is 0.3 mi (1-min drive) away from the Pontiac, MI (PTK-Oakland County Intl.) airport, the closest popular airport to the property.

Does American Inn & Suites Waterford have an airport shuttle?

Airport shuttle services are not available at American Inn & Suites Waterford.

How close is American Inn & Suites Waterford to the beach?

This inn is 11.3 mi (21-min drive) from E. V. Mercer Beach.

Does American Inn & Suites Waterford offer free breakfast?

American Inn & Suites Waterford does not offer free breakfast.

Is there a casino at American Inn & Suites Waterford?

No, there is no casino at this inn.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; Check-in end time: 4:30 AM.

Is there free parking at American Inn & Suites Waterford?

This inn offers free self parking.

Does American Inn & Suites Waterford have a pool?

American Inn & Suites Waterford features an indoor pool and an outdoor pool.

Does American Inn & Suites Waterford have a spa?

There are no spa services available at this inn.

How close is American Inn & Suites Waterford to downtown Waterford?

American Inn & Suites Waterford is 3.2 mi away from Waterford.

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 184 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 176 out of 1007 reviews
Rating 4 - Poor. 179 out of 1007 reviews
Rating 2 - Terrible. 252 out of 1007 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Blia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy rooms, pillow cases had yellow stains, bath tub was slimy and just disgusting. Room smelled like mole/dusty, hard to breathe. Would highly not recommend.
Stayed 2 nights in May 2025

4/10 Poor

Carey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has improved it's lobby and gotten rid of the gross 1980's carpeting, but still reeks of cigarette smoke. The room itself seened under construction. They tried to hide a bare spot on the wall with a chair, the inside of the bathroom door was nasty and the freezer was iced over with food spilled in it. All in all unacceptable. Should not have stayed the night, but checked out after the 1st night when we were going to stay for 2 nights.
Stayed 2 nights in Apr 2025

4/10 Poor

Nicole

Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very tired. The room had obvious water damage on the ceiling and walls. I did not expect much for the price, but it was in rough shape.
Stayed 1 night in Apr 2025

4/10 Poor

Lorenzo

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed here before and under most circumstances would probably do so again. I’ve stayed at worse places. But a bad experience is making me rethink it. I’m a musician and sometimes have late rehearsals in the area and will book a motel for a day or two if I’m too tired to drive home. Today, I was having an issue with a knee so decided to
Stayed 1 night in Apr 2025

6/10 Okay

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walking to the room was an experience of horrid smells coming from the extended stay rooms I’m guessing and then lucky to get a decent bathroom that’s not a nightmare. They closed off the jacuzzi tubs
Stayed 1 night in Mar 2025

4/10 Poor

Nicole, White Lake

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm super disappointed in our stay. The room smelled horrible. The jacuzzi tub was not clean at all & didn't work, which was the whole reason why i booked this hotel for my daughter and her friend for her birthday in the first place. There were ladders in the pool area just lying around and glass doors falling off their hinges and windows open with no screens on them with little kids running around on the 2nd floor of the hotel. There was access to the pool area from the outside with no key entry but no access to the pool inside the hotel except with key entry. Made absolutely no sense. The room itself was decent aside from some the smell and spots on the floor, but will not ever stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Kelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

Horrible. Paid extra for a guarantee on double bed room, showed up after 2 hour drive to them saying there was none available but would upgrade to suit for same price. Suit only had one bed and one pull out couch but no sheets or bedding and the matress on pull out bed was holy and nasty. Paint peeling, even holes in walls. Terrible do not stay with kids.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

JACQUELYN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
WE didn't stay. Pool was not open
Stayed 1 night in Mar 2025

6/10 Okay

Deanna or Britany

Stayed 3 nights in Jan 2025

2/10 Terrible

Deja

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Very horrible nasty and very dirty half plug didn’t work chairs stained bed stained and gross . Stayed there a year or so ago was not this bad was not perfect but you get what pay for . This time was the worst I ended up leaving 2 hours after checking in and having my oldest and her boyfriend come get us bc was not comfortable at all and wanted to get out of there asap. I ended up taking my kids to Holiday inn and paying double for what I paid at American inn but at least me and my kids felt safe . That place needs to be shut down and remodeled
Stayed 2 nights in Mar 2025

8/10 Good

Sherry

Traveled with family
Liked: Staff & service
Na
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID this place!! Negative stars!

If you are a family, looking for a cheap, safe, clean room then AVOID THIS PLACE!! Pay the extra $20 and get a room at the holiday inn down the street. This American Inn hotel was absolutely terrible. From the cleanliness, or lack there of (stains on everything from lamp shades to bedsheets). All types of smells through out the halls, cigarette smoke, weed, cooking. Fake nails discarded on the couch. And just the overall unsafe feeling of the residents who live there. There were not regular bed pillows, we were given 2 throw pillows per queen bed. Plus our bed was broken. If you sat on the bed, it sunk to the floor. A wood board was broken underneath. The person at the front counter could barely hold a conversation he was so high. And the walls sure came to life at night. Lots of noises you would not want your children hearing!! Im honestly not sure how they are still allowed to be open. There has got to multiple health & safety violations there! This is the type of place that should have hourly rates. The price is cheap for a reason! Do not take your family here!! If I could give negative stars I would!!
Stayed 1 night in Mar 2025

4/10 Poor

Adam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
People were yelling and screaming just about the entire night. But from 4am - 7am I could understand the conversation it was angry, mean, and a bit scary. Additionally, all looks ok at check-in, and honestly, the hotel staff was very friendly, but once you turn the corner to the rooms, it is a completely different story. The hallways all have a sign that say if you remove the smoke detector, it's immediate removal and $250 fine. Makes sense because it does smell on MJ. I think my room was clean enough but the bathroom really needs an update to feel more clean. But, i skipped ordering food because i didn’t want to leave the room again until daylight (came in at 8pm) due to the scary noises other guests were making. I'm female and was traveling alone and it really didn’t feel safe. I was just trying to save some money. IMO, it's not worth it and the Holiday Inn down the road was absolutely lovely.
Stayed 2 nights in Mar 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not very clean, spills in the hallway, not cleaned up for two days, witnessed a guest kicking a dog in the hallway, this property need a complete over haul, i will never stay there again.....Wow!!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
A little bit run down, but quiet and pleasant. Not very ritzy
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Mar 2025

2/10 Terrible

Lorie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so filthy and run down that I didn’t even stay. Booked the Holiday Inn in Howell! Would NEVER go back!!
Stayed 1 night in Mar 2025

6/10 Okay

Philip

Disliked: Property conditions & facilities
Breakfast would be nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting….. The lobby smelled like weed. We went up to the room. Smelled terrible. Tears and goop on headboard. No mattress cover, 1 single sheet over the mattress. Pulled the sheet back, blood stains on mattress. Stains on the top blanket. The tub was dirty. We walked right back to the front desk and in formed them we would not be staying there. Had to go down the street and get a room at another hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Dorothy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
WORSE HOTEL EVER DO NOT Recommend I HAVE PICS Lobby smelled like smoke and marijuana! Steps going upstairs looked like they had not been vacuumed in forever! Our room was nasty! NO CARPET, just cement floor with an old used bandaid on the floor. The chairs wear all torn and dirty. Smoke detector was literally hanging by wires from the ceiling. NO PHONE, NO BREAKFAST. Also the air/heat did not work. There was one lamp with no light bulbs in it! I called to the front desk and they sent two up and I questioned the housekeeper why no carpet when online pics show carpet, she said they redoing it. I also questioned her about having no lock on the door, her response was “ oh it’s safe, there are tons of cameras around here” I said really, she said yeah ok and walked away. The lamp was filled with dust and the cement floors had crumbs all over the floor! Window sill was nasty dirty, WORSE HOTEL EVER DO NOT RECOMMEND!
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing here
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Arezeionna

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Feb 2025