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"One elevator didn't work so it was a slight inconvenience to either use the stairs or the pool elevator. Otherwise it was a good experience. Would st ... " More

By a verified traveler on Mon 26 Aug 2019

Hotel Description

Waterford guestrooms with jetted bathtubs

Near the airport

You'll find Pontiac Lake State Recreation Area and Huron River within 2 miles (3 km) of this hotel. Union Lake and Waterford Oaks Waterpark are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 111 guestrooms also offer free WiFi and sofa beds. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free local calls.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room May 17 - May 18

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (5)
4 out of 5
One elevator didn't work so it was a slight inconvenience to either use the stairs or the pool elevator. Otherwise it was a good experience. Would stay again with a discount.

Posted by on Aug 26, 2019

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5 out of 5

Concert at Dte

Went to a concert at DTE. Hotel not to far away. Easy to get back around the traffic.

Posted by , from Freeland MI on Jun 10, 2017

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Comment from Hotel Management

Jul 4, 2017 by General manager

Dear appreciated guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager General Manager Quality Inn & Suites of Waterford

3 out of 5

This hotel needs a lot of updating

Pros: Close to my event
Cons: Everything
It was ok, loud people while trying to sleep at 3am, needs a lot of updates

Posted by on May 22, 2017

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Comment from Hotel Management

Jul 4, 2017 by General manager

Dear appreciated guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager General Manager Quality Inn & Suites of Waterford

4 out of 5

Recent stay

The hotel and staff are very nice and we were very excited with the jacuzzi tub!The only downside was some people were smoking Marijuana in their room by the back entrance. Not something you want to deal with if that is not your "thing" or have children.

Posted by , from madison wisconsin on Jun 1, 2016

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3 out of 5

Economy place to stay but missing some basics...

Pros: covered above
Cons: mentioned above
While waterfort Comfort Inn is economical, rms are missing basics - no fridge, no microwave - which these days are basic in any motel! There is also little attention to stocking soda machines throughout the motel - all 5 we checked were out of any beverage. Plus while the guest computer was convient, the room was not very comfortable - not heated in cold weather & printer not in room. The motel is off the beaten path, therefore not easy to locate. I can not recommend this based on this experience.

Posted by , from florida on Mar 28, 2015

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1 out of 5

bad very bad

they gave my room away after i reserved it! put me in different room! they also were kind of mean and unfriendly! there were  stains in the toilet and coffee maker didn't work! also charged me a $100 cover charge! i am never staying here or in this Waterford town again! Also bed wasn't comfortable! room was dirty!

Posted by , from Michigan on Aug 12, 2013

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3 out of 5

ok hotel since there are limited options in the area

Pros: Free breakfast, Free Internet
Not excessively nice, but clean... with limited options available (only 2 hotels in Waterford, mi) this was ok. Not impressed with the quality for the price, but lesson learned. No room service (not food or linens or anything) ...Seems more like a motel even though its set up like a hotel. My kids enjoyed the pool And continental breakfast in the morning.

Posted by on Mar 11, 2013

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4 out of 5

Very nice place to stay

Pros: Free breakfast, Close restaurants, Quiet
The jacuzzi tub was awesome and we loved the fact that we had a microwave and mini fridge in our room. The pool was nice as well.

Posted by , from Michigan, USA on Jul 5, 2012

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5 out of 5

The hotel was beautiful and staff was wonderful!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, pool
The hotel had very accommodating staff. The room was nice, whirlpool tub AMAZING! quiet and private. It was a great stay!

Posted by , from Peck, MI 48466, USA on Nov 21, 2011

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4 out of 5

Overall, fine

We got a handicap room, so it was nice and big. The desk staff was very friendly and the continental breakfast was great for us, both being vegan. The only problem was there was a wedding party staying there and they only had a smoking room. It smelled pretty bad, but I didn't want to upgrade at my expense.

Posted by on Aug 19, 2008

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites offers its guests an indoor pool and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. An arcade/game room, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Quality Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Waterford hotel.

  • 111 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (64.1 km / 39.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Jetted tub
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property does not have a front desk.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Waterford
  • Comfort Inn Waterford
  • Waterford Comfort Inn
  • Comfort Inn Waterford Hotel Waterford
  • Quality Inn Waterford
  • Quality Waterford
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Waterford
  • Quality Inn & Suites Hotel Waterford
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.