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Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property
Waterford guestrooms with free WiFi

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Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Room amenity
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Place, Waterford Oaks Waterpark
    ‪3 min drive‬
  • Place, Huron River
    ‪7 min drive‬
  • Place, Pontiac Lake State Recreation Area
    ‪7 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Waterford

Near the airport.You'll be within 3 miles (5 km) of Waterford Oaks Waterpark and 6 miles (10 km) of Pontiac General Hospital with a stay here. Dodge no. 4 State Park and Mclaren Oakland are also within 6 miles (10 km).

What's nearby

  • Waterford Oaks Waterpark - 3 min drive - 2.5 miles
  • Huron River - 7 min drive - 5.2 miles
  • Pontiac Lake State Recreation Area - 7 min drive - 5.4 miles
  • Union Lake - 8 min drive - 5.8 miles
  • Great Lakes Crossing Outlets - 11 min drive - 6.9 miles

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Leos Coney Island - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Waterford guestrooms with free WiFi
Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterford by IHG. Free self parking is available.
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
Holiday Inn Express Hotel & Suites Waterford by IHG offers 83 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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Jan 20 - Jan 21
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Waterford by IHG to the airport?

Holiday Inn Express Hotel & Suites Waterford by IHG is 3.2 mi (5-min drive) away from the Pontiac, MI (PTK-Oakland County Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Express Hotel & Suites Waterford by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Waterford by IHG.

How close is Holiday Inn Express Hotel & Suites Waterford by IHG to the beach?

This hotel is 16.2 mi (31-min drive) from E. V. Mercer Beach and 18.2 mi (35-min drive) from Davis Lake Beach. Don't forget your sunscreen!

Does Holiday Inn Express Hotel & Suites Waterford by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Waterford by IHG offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Hotel & Suites Waterford by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Waterford by IHG have a pool?

Holiday Inn Express Hotel & Suites Waterford by IHG does not have a pool.

Does Holiday Inn Express Hotel & Suites Waterford by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Waterford by IHG to downtown Waterford?

Holiday Inn Express Hotel & Suites Waterford by IHG is 3.6 mi away from Waterford.

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KELLY, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled rooms, quiet, friendly. On minor issue was coffee pot not working.
Stayed 3 nights in Dec 2025

10/10 Excellent

JEFFREY, Merritt Island

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely a great stay. Super clean, outstanding!
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Friendly staff. Nice ,safe area
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very helpful with me in regards to Expedia charging my credit card and canceling my reservation without reimbursement to my credit card. They were kind enough to find 4 rooms for my family day of our event. No thanks at all to Expedia. I do not recommend using their service.
Stayed 2 nights in Sep 2025

4/10 Poor

Gregg

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Electric outlett in bathroom was uncovered. Bare wires not even covered by electric tape. This is in the bathroom with water only inches away. This is very unsafe.
Stayed 1 night in Oct 2025

6/10 Okay

Raymond

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie, Sunbury

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two things: First the staff was very friendly and awesome! Second: They are under renovations but you would have not known it without the signs.
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area, the low deposit was awesome because it didn't take away from my spending! The staff was awesome!! Beds were comfortable. Only complaint was my shower was lukewarm on full blast hot water. I will definitely return! We were there for the concert at Pine Knob! Better experience than Hyatt Place all the way around!!
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Pleasant friendly helpful staff. Room was spacious and clean. Comfortable bed and pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Renae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot tub in the room. They removed them all so that needs to be updated. The WIFI and TV did not work as well. Staff was very nice and apologetic for the issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, place was clean but no hot breakfast was a bummer that is one of the reasons we picked this hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Marian

Disliked: Staff & service
No hot tub available.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean
Stayed 1 night in Sep 2025

8/10 Good

Anya

Stayed 1 night in Aug 2025

10/10 Excellent

Forat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recently been renovated. The most friendliest people managing and running the hotel . They Teresa you like family. I'm Excellent breakfast specious rooms. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a quiet neighborhood

We had a great stay. The front desk attendants were friendly and helpful. We enjoyed the quiet town that this hotel is located in. Perfect place to stay if you are in town for a concert at Pine Knob Music Theatre!
Stayed 1 night in Aug 2025

10/10 Excellent

Destinie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and clean! And all the staff members were super friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 7 times now and it gets better every time! Breakfast is great, staff are kind, caring and attentive and the rooms are clean and comfy. New Reno has brightened this hotel up and gave it a whole new look! I would stay here again and again
Stayed 1 night in Aug 2025