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Comfort Suites Castle Rock

2.5-star property
4755 Castleton Way, Castle Rock, CO 1-855-201-7819
3.8 out of 5
Good!
See all 16 travelocity Reviews

"There were not many options for breakfast, and the bananas wee so green they were inedible. " More

By a verified traveler on Tue 14 Sep 2021

Points Of Interest

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Hotel Description

Hotel near Outlets at Castle Rock in Castle Rock

City center stay

A stay at this hotel places you within half a mile (1 km) of Outlets at Castle Rock and 3 miles (5 km) of Red Hawk Ridge Golf Course. Castle Rock City Hall and Castle Pines Golf Club are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 66 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Refrigerators, microwaves, and premium bedding are also available. Limited housekeeping is available.

Business Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$78* Per night/room Nov 16 - Nov 17

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Castle Rock ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Castle Rock

Everyone (7) Couples (3) Family (2)
1 out of 5
This has always been our place to stay qhenxwe go to Colorado. This visit was the worst. We bought waters for our room with cash because we were told by a blond lasy and young man with long blond hair that we could not pay with our credit card. Later we found out that they pockets the cash and charged our room for the items that were bought. I will never stay here again they do not have honest employees working here. Becareful and get your receipt if you pay with cash.

Posted by on Sep 29, 2021

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Comment from Hotel Management

Oct 1, 2021 by Debbie W.

We are looking into this issue, my front desk staff was over in his drawer and we adjusted your room charges to the Market place to reflect this and do sincerely apologize for any inconvenience this may have caused.

4 out of 5
There were not many options for breakfast, and the bananas wee so green they were inedible.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 17, 2021 by Debbie W.

Thank you for your feedback, we will look into this.

4 out of 5
The bed sheet is really soft and comfortable, the bathroom need some update.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 17, 2021 by Debbie W.

Thank you for your feedback.

5 out of 5

Posted by on Jun 29, 2021

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5 out of 5
The hot tub was very nice and the room was just like the pictures.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 22, 2020 by Debbie W.

Thank you for your feedback, and hope to see you again.

4 out of 5
The check i lady would not record our choice hotel points because she said we used Expedia to book which we did not it was travelocity so did not get our choice hotel points for the three days.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Debbie W.

Thank you for your feedback,if I had your name I could look into this for you there are some 3rd party sites that don't allow the points and some that do,sorry for any incovenience this might have caused you.

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Debbie W.

Thank you for your feedback, hope you stay with us again.

5 out of 5

Castle Rock, half way

Wanted overnight stay after long flight to Denver. Off I-25 en route to Colorado Springs. Perfect. Great rate, too.

Posted by on May 30, 2018

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3 out of 5

Not booking with Choice Hotels

When checking in front desk person seemed unfriendly to me when she noticed I did not book the reservation directly with their chain, than when I checked out she refused to give me a receipt because I did not book through their chain.

Posted by on Aug 9, 2015

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4 out of 5

Very nice.

Nice, quiet hotel. Great location. However, staff accused me of smoking in the room because I had my window open after I left and there was a smoke smell in the hallway... not my room. Very rude about it.

Posted by , from Colorado on Mar 28, 2015

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About the Comfort Suites Castle Rock

Location 4755 Castleton Way, Castle Rock, CO 80104

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Castle Rock offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites Castle Rock also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free. This Castle Rock hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Castle Rock offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Castle Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on weekdays only.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 10 per accommodation, per night
  • Maximum 1 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Castle Rock
  • Comfort Suites Hotel Castle Rock
  • Comfort Suites Castle Rock Hotel
  • Comfort Suites Castle Rock Hotel Castle Rock
  • Castle Rock Comfort Suites
  • Comfort Suites Rock Rock
  • Comfort Suites Castle Rock Hotel
  • Comfort Suites Castle Rock Castle Rock
  • Comfort Suites Castle Rock Hotel Castle Rock

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Suites Castle Rock.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.