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4.1 out of 5

"Ants in room. We told the front desk about them when we checked out. Hope they call the exterminator. " More

By a verified traveler on Sat 22 Apr 2017

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Hotel Description

Hotel near The Shops at Legacy in Plano

In shopping district

Within 3 miles (5 km) of this Plano hotel, you'll find The Shops at Legacy and Stonebriar Centre Mall. Also, Comerica Center is within 3 miles (5 km) and Ford Center at The Star is within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.

Free Internet, kitchens

The 122 guestrooms feature free WiFi and free wired Internet, flat-screen TVs with satellite channels, and kitchens with refrigerators, stovetops, and microwaves. DVD players, hydromassage showerheads, and coffee/tea makers are also available. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$71* Per night/room Dec 16 - Dec 17

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sonesta Simply Suites Plano Frisco ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Simply Suites Plano Frisco

Everyone (4) Family (1)
5 out of 5
Clean. Friendly.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Sonesta Simply Suites Team

Hello, Thank you for taking the time to complete a survey in regards to your most recent stay with us. We appreciate great feedback like yours and we hope you stay with us again soon!

4 out of 5

Posted by on Feb 20, 2019

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Comment from Hotel Management

Apr 10, 2019 by Shawna

Thanks for staying!!! Come again soon!!!

3 out of 5

Ants in room.

Ants in room. We told the front desk about them when we checked out. Hope they call the exterminator.

Posted by on Apr 22, 2017

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4 out of 5

Much Improved

Pros: Convenient location.
Cons: Better coffee in the rooms.
The hotel was clean, comfortable and nice. In the past, I had not had great experience but I still stayed here because it is so close to my relatives home. This visit was much better. Rooms were clean this time and nice and appear recently updated/remodeled. The 24 hour staffing is a nice touch.

Posted by , from Oregon on Nov 30, 2015

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5 out of 5

easy commute

Pros: comfort
Location: close to everything, easy drive to downtown
Great location and superb value, with nice and comfortable decor.

Posted by , from Denver on Oct 13, 2015

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5 out of 5

Good place

Pros: Free Internet, Quiet
Cons: No free Internet
Got a studio and it was nice. Fridge was loud but I guess there are not that many quiet ones. There is no breakfast. Enjoyed the scanner/printer/fax machine and the mini gym there. Friendly staff.

Posted by on Nov 30, 2012

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5 out of 5

Great place to stay.

Quiet, comfortable, clean, safe location, close to shops, plenty of parking, friendly staff...makes for a very pleasant stay...

Posted by , from Rockwall on Nov 6, 2012

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4 out of 5

Vey good value.

Pros: Quiet, up-to-date and clean
This hotel is a great place to stay in North Plano. Every aspect is way above average. It is a very comfortable place to stay in a good safe neighborhood, with many good amenities, and close to restaurants and shops.

Posted by , from Rockwall on Oct 24, 2012

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5 out of 5

This hotel was very satisfying.

Pros: Close restaurants, Free Internet, Quiet
Enjoyed my stay at this hotel. There were no negatives. Clean, comfortable, and all the makings for a very pleasant stay.

Posted by , from Rockwall on Oct 10, 2012

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3 out of 5

This hotel was very conveniently located for our trip.

Pros: Free Internet, lots of flat surfaces to spread out
Cons: very noisy cooling system, only weekly change of linen
When we first booked this hotel, I inadvertently left off the third night of our stay. When I change the dates, the rate jumped quite a bit. When I changed it back to the original dates (Sat and Sun nights), it went back down. But to include Mon, the rate went to the higher cost for each night. So I booked Sat and Sun, then my husband booked Mon to get the lower total cost. We should not have had to play these computer games to get the lower rate for Sat and Sun! The air conditioner was extremely loud, and at this time of the year (Sept) it came on frequently. We did not realize until we got to our room that the room and the linens were cleaned weekly, not daily. We could get clean towels by exchanging the dirty ones at the desk. This was the best set up I've ever seen for having the room to spread out for eating, computer use, etc. Probably because they seem to be geared towards business travelers.

Posted by , from Los Angeles, CA, USA on Sep 27, 2012

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About the Sonesta Simply Suites Plano Frisco

Location 4701 Legacy Dr, Plano, TX 75024

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Plano Frisco. Free self parking is available. Smoking is allowed in designated areas at this Plano hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta Simply Suites Plano Frisco offers 122 air-conditioned accommodations with DVD players and safes. Beds feature down comforters. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per week (maximum USD 150 per stay)
  • Maximum 1 per room (weight limit: 35 lbs)

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit/debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per week (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Plano
  • Candlewood Suites Dallas Aparthotel
  • Candlewood Suites Dallas Aparthotel Plano
  • Candlewood Suites Dallas Plano
  • Candlewood Suites Plano
  • Plano Candlewood Suites
  • Candlewood Suites - Dallas/Plano Hotel Plano
  • Candlewood Suites Plano-Frisco Aparthotel
  • Candlewood Suites Plano-Frisco
  • Candlewood Suites Plano Frisco
  • Candlewood Suites Plano Frisc
  • Sonesta Suites Dallas Plano
  • Candlewood Suites Plano Frisco
  • Sonesta Simply Suites Plano Frisco Hotel
  • Sonesta Simply Suites Plano Frisco Plano
  • Sonesta Simply Suites Plano Frisco Hotel Plano

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.