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Hotel Indigo Frisco, an IHG Hotel

3.5-star property
2985 Avenue of the Stars, Frisco, TX 1-855-201-7819

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3.8 out of 5
Good!
See all 5 Travelocity Reviews

"Love the room design an how nice everything was will stay again " More

By a verified traveler on Sun 18 Oct 2020

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near Comerica Center

City center stay

Your stay at this Frisco hotel places you within a 10-minute walk of Comerica Center and Dr Pepper Ballpark. Ford Center at The Star and Stonebriar Centre Mall are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free WiFi, cable TV

Featuring conveniences like sitting areas and coffee/tea makers, the 110 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, free newspapers, and free local calls.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$86* Per night/room May 9 - May 10

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Frisco, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Frisco, an IHG Hotel

Everyone (4) Couples (1)
4 out of 5
Love the room design an how nice everything was will stay again

Posted by , from Frisco texas on Oct 18, 2020

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Comment from Hotel Management

Oct 28, 2020 by Ahad Gardizi

Hello thank you so much for the kind feedback. We do greatly appreciate it.,and we look forward to seeing you again. Have a wonderful day

1 out of 5
The hotel cancelled my reservation without telling me, causing me to search for another hotel when I arrived at 2:00 in the morning. The issue concerned an outdated credit card, due to its expiring after I made the reservation. I had a new card with the same number, just a new expiration date. They claimed they tried to call me but my phone has no record of it. They made no effort to find me a new hotel and simply said I needed to talk to Expedia (I made the reservation through Travelocity). Terrible customer service and a horrible effort to notify me of a problem almost led to me sleeping on the floor of a friend’s room. Fortunately, I found a room on my own.

Posted by on Jan 13, 2020

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5 out of 5

Posted by on May 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by GM

Thank you for your feedback!

5 out of 5
Close to all restaurants and shopping I needed to do

Posted by on Dec 22, 2018

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Comment from Hotel Management

Dec 28, 2018 by Management

Thank you for your feedback on your stay with Hotel Indigo Frisco. It was a pleasure to hear the hotel and location met your needs during your stay. We look forward to seeing you when in the Frisco area on your next visit .

4 out of 5
Not big on the train theme but was a comfortable and convenient place to stay. Note: i prepaid for three days but stayed only one nite and was told a refund or credit was not possible. Why?

Posted by , from San Mateo ca on Oct 18, 2018

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Comment from Hotel Management

Nov 21, 2018 by Doug G

Hello David, thank you for your feedback. We will definitely address your comments with our entire staff. Your reservation was booked online through a third party, in order to receive a refund you would need to contact that third party and they will be able to assist you further. My apologies for the inconvenience this may have caused. Thank you again! ~Doug George Director of Sales

About the Hotel Indigo Frisco, an IHG Hotel

Location 2985 Avenue of the Stars, Frisco, TX 75034

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Hotel Indigo Frisco, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 2 meeting rooms available. The business-friendly Hotel Indigo Frisco, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 5 miles is available. Free self parking is available. This Art Deco Frisco hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (36.8 km / 22.8 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Hotel Indigo Frisco, an IHG Hotel offers 110 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.

The Parlour Bar/Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 76 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.0 and USD 20.00 for adults, USD 5.00 and USD 20.00 for children (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Frisco
  • Hotel Indigo Frisco
  • Indigo Frisco, An Ihg
  • Hotel Indigo Frisco, an IHG Hotel Hotel
  • Hotel Indigo Frisco, an IHG Hotel Frisco
  • Hotel Indigo Frisco, an IHG Hotel Hotel Frisco

You should know

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.