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Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel

2.5-star property
780 E Vista Ridge Mall Drive, Lewisville, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"Everything was fine. Front desk person was friendly and actually working on my reservation when I walked in. Quick & easy check in. Had a restful nigh ... " More

By a verified traveler on Tue 25 Aug 2020

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Lewisville hotel

In suburbs

Stay at this Lewisville hotel and you'll be within 2 miles (3 km) of Music City Mall and 6 miles (10 km) of Medical Center of Lewisville. SEA LIFE Grapevine Aquarium and LEGOLAND® Discovery Center are also within 6 miles (10 km).

Renovated in 2017

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Weekly housekeeping is available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Oct 31 - Nov 1

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel

Everyone (2) Couples (1) Family (3)
5 out of 5
Everything was fine. Front desk person was friendly and actually working on my reservation when I walked in. Quick & easy check in. Had a restful night and slept well. Enjoyed a "COVID-19 friendly" breakfast in the morning.

Posted by , from Irving, TX on Aug 25, 2020

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Comment from Hotel Management

Aug 26, 2020 by Gene Smith - General Manager

Thank you Diane for your wonderful review of your most recent stay with our hotel. So glad you had a great nights rest and felt safe with an good breakfast in the morning. We hope you will visit us again soon!

4 out of 5
breakfast was really great and had a variety of foods. front desk staff wasn't real responsive. I didn't get a receipt. seemed concerned about something they were working on instead of my questions and concerns.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 23, 2019 by G. Smith- GM

Thank you for your review of our hotel. Please feel free to contact our hotel directly and we can assist with a receipt or any other requests you might have. We wish you a Happy Holidays and hope you will visit us again soon.

3 out of 5
Convenient to expressway. Rooms could use sone updating

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by G. Smith - GM

Hi Anonymous, Thank you for your review of our hotel. We hope to see you again soon.

4 out of 5
It was a great place for the money. Only issue was mold in the bathtub.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by G. Smith - GM

Hi Anonymous, Thank you so much for the review of our hotel. We appreciate bringing your concern to our attention so that it can be taken care of immediately. We hope you will visit us again soon.

5 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 30, 2019 by G. Smith - GM

Hi Anonymous, Thank you so much for the FIVE STAR Review of our hotel. We are glad you had an excellent stay experience and hope you will visit us again soon.

5 out of 5
ROOM: Our room had a king sized bed and a couch which comfortably fit 2 adults and a teenager. It was VERY clean and the furniture looked new. No stains on the carpet. Sink was outside the bathroom which included a toilet next to the shower/bath so someone could get ready while another person was using the bathroom. AMENITIES: They gave us an iron which looked new and an ironing board. We didn't use it but it was nice to have included. The hairdryer worked well. There was a small safe inside the closet. The mini fridge wasn't very cold but decent for storing some soda. A microwave was available plus a Keurig! They even offered to give complimentary toothbrushes, toothpastes, combs in case you forgot yours at home. Nice touch HOTEL FACILITIES: I loved their little gym. It's card only access so I felt safe to use it. Open 24 hours, which was great. It had 2 treadmills, 1 elliptical, a pull down machine, a leg curl, and a shoulder raise machine. It included one big yoga ball, a half ball, a foam roller, and a foldable pad. Had clean towels, water dispenser, plus disposable earbuds if you forgot yours! The treadmills and elliptical came with their own tvs but you could also use the big tv which came with a channel guide! SERVICE: Everyone at the front desk was so friendly! And the hot breakfast was great!! Small area but it offered a good variety of food from egg white omelets to instant pancakes. Again, very organized and clean! I would definitely come here again!

Posted by , from Houston on Oct 28, 2018

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Comment from Hotel Management

Oct 30, 2018 by Hotel Staff

Hi Michelle, Thank you so much for the detailed review. Your feedback is extremely helpful and we hope it will encourage others traveling to the Lewisville/Texas area to choose the Holiday Inn Express & Suites/Lewisville.

5 out of 5

Will stay here again

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Clean modern hotel in a great location. Friendly staff.

Posted by on May 4, 2012

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5 out of 5

Next door to LA Fitness

Pros: Free breakfast, Free Internet
I travel often to this location for business and love the fact that I can walk next door and workout at LA Fitness for which I have a membership. Closest Hotel in the circle.

Posted by , from Los Angeles, CA, USA on Nov 24, 2011

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5 out of 5

Great Stay!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This hotel had an excellent staff who were extremely helpful. The central location was perfect for all the traveling we did around Dallas. We found a wonderful restaurant near the hotel that was recommended to us by one of the staff. The rooms were clean and comfortable, and the complimentary breakfast was good too.

Posted by , from Wisconsin on Feb 9, 2011

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5 out of 5

THIS HOTEL WAS THE PERFECT HOME AWAY FROM HOME

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very clean & friendly
MY WIFE AND I WERE PLEASENTLY SURPRISED WITH THE HOTEL ROOMS, THEY WERE SPACIOUS, COMFORTABLE, AND VERY CLEAN. WAS ALSO IMPRESSED WITH THE COMPLIMENTRY BREAKFAST THAT WAS SEVERED EACH DAY. THEY HAD YOUR BASICS, BUT WOULD CHANGE SOMETHING EVERY DAY WITH A NEW ITEM. I HAVE USED THIS HOTEL SEVERAL TIMES AND WILL BE USING THE SAME FRANCHISE IN FRISCO,TEXAS ON OUR NEXT VISIT TO SEE OUR SON AND HIS FIANCE. ENJOY YOUR STAY, IVAN MYLES FROM WHEELING, WV

Posted by , from WHEELING , WV on Feb 9, 2011

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About the Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel

Location 780 E Vista Ridge Mall Drive, Lewisville, TX 75067

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 18 to April 05:

  • Swimming pool

Property Features

Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel was completed in March 2017. This Lewisville hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Dallas Lewisville, an IHG Hotel offers 89 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Dallas Lewisville
  • Holiday Inn Express Hotel Dallas Lewisville
  • Holiday Inn Lewisville
  • Holiday Inn Express Hotel And Suites Dallas Lewisville
  • Lewisville Holiday Inn
  • Holiday Inn Express Lewisville
  • Holiday Inn Express Hotel Suites Dallas Lewisville

You should know

  • The seasonal pool will open in May and close in November.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.