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4.2 out of 5

"Parking was limited. The back door was out of order and that also limited access to parking. " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

Enjoy free breakfast at this Lewisville hotel

Close to airport

Stay at this Lewisville hotel and you'll be within 2 miles (3 km) of Music City Mall and 6 miles (10 km) of Grapevine Mills Mall. LEGOLAND® Discovery Center and Medical Center of Lewisville are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 105 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Dec 26 - Dec 27

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King studio suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

Everyone (4) Family (4)
4 out of 5
Parking was limited. The back door was out of order and that also limited access to parking.

Posted by on Oct 11, 2021

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1 out of 5
I’m extremely disappointed with this property. I worked in the hospitality industry for 15 years specifically Hilton Hotels, in sales and marketing for the Hilton Anatole. I have never seen such unprofessionalism. Each time I went to the front desk someone was eating. The one time I went up to speak to the manager, it turns out the one that I often saw eating wings was indeed the manager. As I started to speak to her about a problem she stayed seated in her chair behind the counter as she was wiping her mouth and hands covered in wing sauce. When I told her the issue with the unprofessional kitchen supervisor, in so many words she said she would look at the video to see what the real story was. She also made it a point to tell me that the story she heard was otherwise thus minimizing the guest’s (me) complaint. The dining supervisor was extremely rude to guest having breakfast and at one point she was so upset I heard her speaking indirectly and venting to her coworker while cleaning up the area. This is disappointing as there were still many guess serving themselves food. When I came back down about 20 minutes later she was at the front desk still complaining and defending her case to the employee at the front desk because another family had gone to complain on her earlier. Here I am a guest coming up to ask for the workout key and she never stopped talking loud and complaining to the front desk agent as I stood there. Unacceptable and extremely unprofessional.

Posted by on Sep 8, 2021

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4 out of 5

Posted by on Jul 11, 2021

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5 out of 5
Clean hotel. Great stay. Highly recommend. Good location.

Posted by , from Iowa on Oct 21, 2020

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4 out of 5
Possibly because of a mixup with Travelocity, we did not get the room we thought we had reserved. We requested a double queen room with a sleeper sofa, but our room was smaller than expected, didn't have the sleeper sofa for our daughter, and a rollaway would not fit is such a small room. We don't think it was the hotel's fault, because they didn't really have any rooms of the type we saw on Travelocity.

Posted by on Jun 25, 2019

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5 out of 5
The shower had no pressure! Other than that every thing was quite enjoyable!

Posted by on Feb 19, 2019

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5 out of 5

Great Place

Pros: Everything
Cons: Nothing
Location: Great location. My business was in Frisco ,and this was the most convenient place for me.
Convenient, Clean, Quiet, overall nice place to stay. Great Staff.

Posted by on May 1, 2016

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5 out of 5

This was one of the best

Pros: Was cool---felt safe----parking lot was lighted.
Cons: Doors to the rooms were mighty heavy---hard to keep open while moving luggage inside. Could use a few hanging hooks in bathroom for shorter people.
Location: Location was fine---had an excellent steak just around the corner. Construction on I35 a nightmare, but that will be over someday.
One of the best I have ever stayed in. People, place, environment---all was lovely.

Posted by on Sep 20, 2015

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5 out of 5

Great prices and clean rooms with great breakfast bar.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, clean!!, lcd tv
Great location and prices. We received a discount at checkout! All parts of the hotel were clean. The room was very nice, large LCD TV, and very comfortable bed. Nice, clean bathroom. Elevators to all floors, easy access. Lots of parking and all kinds of shopping and dining just minutes away. I plan to stay at this location again and again.

Posted by , from Tyler Texax on Oct 19, 2011

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About the Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

Location 2650 Lake Vista Dr, Lewisville, TX 75067

Property Features

Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 744 square feet (67 square meters). The business-friendly Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Lewisville hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 67 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX offers 105 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Lewisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Dallas/Lewisville-Vista Ridge Mall TX Lewisville
  • Hampton Inn Dallas/Lewisville-Vista Ridge Mall TX Hotel
  • Hampton Inn Dallas/Lewisville-Vista Ridge Mall TX
  • Hampton Inn Dallas/Lewisville-Vista Ridge Mall TX Hotel
  • Hampton Inn Dallas/Lewisville-Vista Ridge Mall TX
  • Hampton Inn Dallas/Lewisville-Vista Ridge
  • Hampton Inn Suites Dallas/Lewisville Vista Ridge Mall TX
  • Hampton Inn Dallas/Lewisville-Vista Ridge Hotel

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.