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4.1 out of 5

"The property was clean and the staff were friendly. The negative would be that our shower water didn’t get very warm because our facet was broken and ... " More

By a verified traveler on Mon 04 Nov 2019

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Hotel Description

Enjoy the outdoor pool at this Plano hotel

In Plano

You'll find ArtCentre of Plano and Collin Creek Mall within 2 miles (3 km) of this hotel. University of Texas at Dallas and Plano Convention Center are also within 6 miles (10 km).

Renovated in 2015

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 137 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Dec 6 - Dec 7

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Plano East ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Plano East

Everyone (7) Couples (1) Family (2)
4 out of 5

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by Hotel Manager.

Dear Guest, Thanks for the stay at our hotel and the feedback with 4 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

4 out of 5
The property was clean and the staff were friendly. The negative would be that our shower water didn’t get very warm because our facet was broken and the ice machine wasn’t working on our floor. Our room was very nice with a microwave and refrigerator.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 9, 2019 by Hotel Manager

Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we have noted your concern regarding the ice machine and forwarded it to the management. We will surely work on it, Please do visit us again. Sincerely, Hotel Manager

5 out of 5
The air condition filter needs to be replaced. I love to eat breakfast in your hotel. we can open doors using the magnetic card.

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Manager

Dear Guest Thanks for the stay at our hotel. Glad to note that you liked the breakfast. We are sorry for the inconvenience caused due to the AC issue has been forwarded to the management. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback. Sincerely Hotel Manager

5 out of 5
Clean bedroom, clean lobby, Not enough HOT water in shower.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Hotel Manager

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

3 out of 5

FREE WIFI NO GOOD!

Pros: Convenience, friendly people, although they CAN'T TAKE reservations when one requests a room WELL IN ADVANCE of their arrival...!
Cons: See above
Location: Not much nearby, good eatery's are within walking distance however!
The hotel isn't that bad, the breakfast is NOWHERE NEAR long enough, stops at PRECISELY 9am which sucks and the WiFi is virtually nonexistent....when you can get on it's BEYOND RIDICULOUSLY SLOOOOOOOWWWWW..... Vending machines don't have much stuff either. They don't give you credit for nights stayed when booked from a "third party" site like Travelocity etal....ughhh...

Posted by on Mar 20, 2017

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2 out of 5

Reservations not found

Pros: Not much. It was OK at best
Cons: See above
I had reservations through Travelocity. Upon arrival, the hotel said they had no record of my reservations. I showed them email confirmation which didn't seem to help. Long story short, it took about an hour to get checked in after the clerk made multiple phone calls to the manager. The clerk actually wanted me to pay for another room and said they would refund me later. The room was fair at best. There were no linens for the sofa bed (my reservations were for 2 queen beds) but they did not have one available. They did get me into a room eventually, but not what I paid for. Staff was not very accommodating, nor did they apologize for the inconvenience.

Posted by on Nov 14, 2016

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5 out of 5

Family wedding

First time booking at this chain of hotel the lady up front checked us in was friendly and quick even told us where are room is and what door to come in from . The room was clean and the bathroom clean also. Breakfast was decent also eggs bacon make your own waffles etc I recommend it and will book again

Posted by , from t on Sep 12, 2016

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5 out of 5

Good Stay for the money

Pros: Location
Cons: Nothing, was very clean
Plesant staff, good breakfast, a bit on the hot side A/C, but it was also hot outside.

Posted by , from Magnolia, Texas on Jun 13, 2016

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4 out of 5
Cons: Staff knowledge. Cleanliness. When I went into the bathroom the first thing I noticed was long black hair on the floor (mine is short and grey)
Did not like being told on arrival that an extra $100 would be held out of my account for 3 to 5 days as a deposit to cover anything I might steal or tear up. Never had that done to me before. Simply will never stay at this hotel again.

Posted by on Jun 10, 2016

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4 out of 5

Close 5o the freeway

The staff and room were wonderful. Everything was clean.

Posted by on May 21, 2016

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About the Comfort Inn & Suites Plano East

Location 700 E Central Pkwy, Plano, TX 75074

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites Plano East offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. Event space at this hotel measures 10500 square feet (945 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Plano East. Self parking is free. A complete renovation of Comfort Inn & Suites Plano East was completed in June 2015. This Plano hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 6 levels
  • 10500 sq ft of conference space
  • 945 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Plano East offers 137 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express Hotel Plano East
  • Holiday Inn Express Plano East
  • Comfort Inn Plano East Hotel
  • Comfort Inn Plano East
  • Comfort & Suites Plano Plano
  • Comfort Inn & Suites Plano East Hotel
  • Comfort Inn & Suites Plano East Plano
  • Comfort Inn & Suites Plano East Hotel Plano

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.