Find & compare hotels & resorts with a lazy river in Dallas Design District, Dallas from $243

"Check in was ridiculous, staff were not overly friendly or helpful. We were there on an extremely busy weekend and we were not impressed with the staff. Our bathroom blow dryer didn't work, the room air conditioner didn't get cold, and the floors were gross. We did enjoy the water park, but spending over $1,000 a night, we were disappointed. "

"To start, the hotel was insanely busy, but that doesn’t change the experience we had. I booked this hotel to have access to their water park area for my kids, which closes at 7 in the spring. We arrived just after the check in time and even using the valet, it took 45 minutes to get through check in. It then took almost an hour just to get in to an elevator because of how many people from the convention were trying to use it at the exact same time. We quick changed and ran back to the elevator, and that process took another 30 minutes, with how many people were waiting and the fact the elevator stopped at all 22 floors on the way down. By the time we weaved through the cluster of people and got to the water park, we had an entire 23 minutes to enjoy it. I understand a lot of this is outside the hotels control, but for the cost, I would have expected the organization of everything to be much better."