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4.1 out of 5

"Nice place to stay. Been at this location several times, and will go back. " More

By a verified traveler on Thu 09 Aug 2018

Hotel Description

3.5-star hotel near Polaris Fashion Place

In suburbs

Your stay at this Crosswoods hotel places you within 3 miles (5 km) of McConnell Arts Center and Anheuser-Busch Brewery. Also, Highbanks Metro Park is within 3 miles (5 km) and Polaris Fashion Place is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free shopping center shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 259 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$254* Per night/room Oct 27 - Oct 28

Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Club Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, Multiple Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Club Suite, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Columbus ratings based on 40 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Suites Columbus

Everyone (23) Business (1) Couples (1) Family (4)
4 out of 5
It was great...minus the horrible sports fans crowding the place.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Stuart Ward

Thank you for your feedback.

2 out of 5
There was construction going on during my stay(was not noted when room was booked). Wall paper was peeling by windows and in bathroom, could see mold behind them. Couch cushions were ripped open. Carpet was dirty and stained. Hot tub was also closed during whole stay. Will not ever go back.

Posted by on May 21, 2019

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Comment from Hotel Management

Jun 13, 2019 by Stuart Ward

I will look into this directly..

3 out of 5
The breakfast wouldn't allow you to be seated. It took way to long to simply get a cup of coffee. The roof was collapsing in the bathroom of the lobby and the fitness center.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Stuart

Thank you for you feed back. I will look into this issues immediatley,

3 out of 5
The bathtub did not drain, at all. The toilet continued to run. The heat did not work temp. Was 67, wouldnt heat

Posted by , from Ohio on Oct 24, 2018

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Comment from Hotel Management

Nov 1, 2018 by Sheraton Suites Columbus

We're sorry Cathy you did not have a pleasant stay with us. We are working hard to fix the drain and toilet in your room. We appreciate you letting us know with your feedback.

5 out of 5
Very nice hotel close to what we were there for. The price was within our range.

Posted by , from Rutland, VT. on Sep 11, 2018

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Comment from Hotel Management

Sep 11, 2018 by Bennie C.

Thank you for your comments, we strive hard to provide the best service possible. We really appreciate when guest like yourself take time to notice, Thank you again.

5 out of 5
Nice place to stay. Been at this location several times, and will go back.

Posted by on Aug 9, 2018

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Comment from Hotel Management

Aug 14, 2018 by Sheraton Suites Columbus Hotel

We are happy to hear you had a great stay with us! We appreciate your feedback.

2 out of 5

Very Disappointed

I was not expecting the way the room is in general. Add to that the reception desk staff were very unfriendly. The breakfast menu is very limited / tasless . The room smells so bad either because no duct cleaning hasn’t been done or the carpet and the sofa are very old/dirty. I got bad allergies because of the smelly furniture.

Posted by , from Houston, Tx on Nov 25, 2017

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Comment from Hotel Management

Nov 28, 2017 by Melissa D

Thank you for your feedback. I would like to apologize on behalf of the staff here at the Sheraton Suites Columbus. We strive to exceed expectations and it seems as though we fell short of those expectations. We are preparing to undergo a renovation and we hope that you will visit us once it is complete to give us a second chance. Have a great evening.

3 out of 5

Renovations underway

Pros: The usual Marriott standards of customer service were evident.
Cons: Just needs updating.
Location: Close to OSU and airport.
Older hotel, but very clean. Breakfast buffet not appetizing, but waitress tried her best to make us feel welcome. Good for short business stay.

Posted by on Jun 28, 2017

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4 out of 5

Time For Updates

I've stayed at this hotel several times over the last 10+ years. It is still a solid option with a good staff, but the rooms need to be freshened up. There is a reason you can now get this place for $130/night.

Posted by on Jun 18, 2017

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2 out of 5

Easy Access

This was not a typical Sheraton specially the club level. Hotel at best was a 3 stars the lobby and room looked very outdated. When you stay at the club level you should expect a higher level of service which did not exist. Room safe was locked and it took 2 days and 3 attempts to finally open it. There was no room cleaning on the 2nd day had to call the front desk to remind them at 4pm . The lobby main entrance door was broken and hard to open no automatic door available so try not to come in with luggage you would have a hard time. Very little choice of hot breakfast mostly fruit and the bars that you would purchase at Costco this type of breakfast is usually offered at 2 Stars hotels not at the Club level if Sheraton.

Posted by , from CA on Jun 14, 2017

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About the Sheraton Suites Columbus

Location 201 Hutchinson Ave, Columbus, OH 43235

Renovations + Closures

This property is undergoing renovations from 01 June 2019 to 01 January 2020 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Sheraton Suites Columbus offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Suites Columbus. Free self parking is available. This 3.5-star Columbus hotel is smoke free.

  • 259 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Columbus, OH (CMH-John Glenn Columbus Intl.) (26.7 km / 16.6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Suites Columbus offers 259 air-conditioned accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sheraton Suites Columbus has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 25 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Sheraton
  • Columbus Sheraton Suites
  • Sheraton Columbus
  • Sheraton Columbus Suites
  • Sheraton Suites
  • Sheraton Suites Columbus
  • Sheraton Suites Hotel Columbus
  • Sheraton Suites Columbus Hotel
  • Sheraton Suites Columbus Hotel Columbus
  • Sheraton Suites Columbus Ohio
  • Sheraton Columbus Hotel
  • Sheraton Suites Columbus Hotel
  • Sheraton Suites Columbus Columbus
  • Sheraton Suites Columbus Hotel Columbus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Columbus-Hotels-Sheraton-Suites-Columbus.h8402-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.