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Hyatt Place Columbus/Polaris

3.0 star property
3-star hotel near Polaris Fashion Place

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Photo gallery for Hyatt Place Columbus/Polaris

Children's activities
Terrace/patio
Front of property
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
2006 POLARIS PARKWAY, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪18 min walk‬
  • Easton Town Center
    ‪13 min drive‬
  • Columbus Zoo and Aquarium
    ‪16 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room (High Floor, 2 queenbed & 1 sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Bathtub (2 queenbed & 1 sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 queenbed & 1 sofabed)

Free toiletries, hair dryer, towels, soap

Room, Accessible (2 queenbed & 1 sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room (2 queenbed & 1 sofabed)

9.8 out of 10
Exceptional
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Columbus

Polaris stay.With a stay at this Polaris hotel, you'll be within 2 miles (3 km) of Polaris Fashion Place and 12 miles (20 km) of Columbus Zoo and Aquarium. Tanger Outlets Columbus and Zoombezi Bay Waterpark are within 12 miles (20 km).

What's nearby

  • Topgolf - 8 min walk - 0.5 miles
  • Polaris Fashion Place - 18 min walk - 1.0 mile
  • Easton Town Center - 13 min drive - 11.5 miles
  • Ohio State University - 16 min drive - 14.9 miles
  • Columbus Zoo and Aquarium - 16 min drive - 10.1 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Dave & Buster's - ‬3 min drive

About this property

Hyatt Place Columbus/Polaris

3-star hotel near Polaris Fashion Place
Hyatt Place Columbus/Polaris offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Hyatt Place Columbus/Polaris. Self parking is free.

This 3-star Columbus hotel is smoke free.

  • 112 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hyatt Place Columbus/Polaris offers 112 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. 65-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Drury Inn & Suites Columbus Polaris

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  • Pet friendly
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4.7 out of 5, Exceptional, 1,017 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Columbus Polaris
Hyatt Place Columbus/Polaris Hotel
Hyatt Place Columbus/Polaris Columbus
Hyatt Place Columbus/Polaris Hotel Columbus

Frequently asked questions

How close is Hyatt Place Columbus/Polaris to the airport?

Hyatt Place Columbus/Polaris is 16.6 mi (19-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Columbus/Polaris?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Columbus/Polaris on Sep 29, 2025 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Columbus/Polaris have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Columbus/Polaris.

How close is Hyatt Place Columbus/Polaris to the beach?

This hotel is 5.4 mi (11-min drive) from Alum Creek Beach.

Does Hyatt Place Columbus/Polaris offer free breakfast?

Hyatt Place Columbus/Polaris offers free continental breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Columbus/Polaris?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Columbus/Polaris?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Columbus/Polaris?

This hotel offers free self parking.

Does Hyatt Place Columbus/Polaris have a pool?

Hyatt Place Columbus/Polaris features an indoor pool.

Does Hyatt Place Columbus/Polaris have a restaurant?

Hyatt Place Columbus/Polaris is home to The Placery, which features light fare and brunch.

Does Hyatt Place Columbus/Polaris have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Columbus/Polaris to downtown Columbus?

Hyatt Place Columbus/Polaris is 12.8 mi away from Columbus.

Hyatt Place Columbus/Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 772 reviews
Rating 8 - Good. 86 out of 772 reviews
Rating 6 - Okay. 51 out of 772 reviews
Rating 4 - Poor. 29 out of 772 reviews
Rating 2 - Terrible. 28 out of 772 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite was nicely done with plenty of extra room
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

8/10 Good

Walter

Stayed 2 nights in Jun 2025

10/10 Excellent

Terry, Huntington

Stayed 1 night in May 2025

10/10 Excellent

Ashlie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and tended to us in a timely manner. It was welcoming and easy to communciate with them.
Stayed 3 nights in May 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. Staff was nice and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Lashonda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and the staff was wonderful and so helpful. I loved the longer breakfast hours and just how peaceful the property was. The only thing I didn’t like was no microwave in the rooms, so you have to go downstairs to microwave something and it’s not available during breakfast hours. In addition, the “complimentary” water you do have to pay for if you’re not an elite member.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful service

The ladies at the front desk in the evening were great. Check in was easy, I was given good recomendations to restaurants around. They were nothing short of friendly and wonderful. The hotel was very clean, and breakfast choices were great.
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Stayed 3 nights in May 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Theda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. The room was very clean and the hotel is accessible to lots of shopping and dinning.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a new hotel the condition of the rooms did not look new. Our bathroom door was broke upon arrival which they did fix, took them a bit but they did fix it. Everyone was nice and polite which was a plus. Rooms were a bit small but I did have three adults and two kids so it did work out. Beds were pretty comfy. Sometimes hotel rooms smell dusty but this one did not so they do clean pretty good. I was just surprised for a new hotel, it looked to be several years old given the wear and tear already or poor craftsmanship. I probably would not stay at a hotel like this again but for a quick weekend trip it did what it needed to do.
Stayed 2 nights in May 2025

8/10 Good

Matt

Stayed 1 night in May 2025

10/10 Excellent

MaryLauren

Stayed 1 night in May 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maingerel, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
we would definitely visit back.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for shopping - very close to Polaris mall and IKEA
Stayed 1 night in May 2025

4/10 Poor

Ling

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom is dirty and bedsheets is torn
Stayed 1 night in May 2025

8/10 Good

Amanda

Stayed 2 nights in May 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was in a great, safe location and conveniently situated on a direct route to the zoo. The rooms were bright and clean, and the staff was very friendly throughout our stay. The only downside was that, due to the holiday weekend, the hotel seemed unprepared for breakfast service, and there was no water on the 5th floor. Not much they can do about the water but If I were in management, knowing these issues arose on the first night and that there wasn’t enough staff, I would have gone out to purchase additional items like yogurt, more fruit, and ready-to-go breakfast options to help accommodate guests during the busy weekend. There were a lot of irate guests. The reason i kept the high rating was because the front guest staff were honestly trying their hardest and they did everything they could to remedy to situation.
Stayed 3 nights in May 2025

4/10 Poor

Richard

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Upon arrival…there was no hot water. The ‘breakfast’ was a joke. Only thing good about it was the coffee. There were noises in my room. I asked for large towels, my room didn’t have any. Never received them.
Stayed 2 nights in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has good appearance; room was clean. Turned up heat and fan was very loud every time it turned during the night. Biggest factor was lack of hot water to upper floors (3-5 - we were on 4). We were told about it at checkin and that they were working on it & should be fixed by morning. Morning came, no hot water in shower, a small trickle of hot water thru sink. We chose not to have a cold shower! At checkout, most customers were complaining about same thing; desk was very kind, apologetic and took our name to the list of unhappy campers requesting some type of compensation from Hyatt Mgmt. Another comment circulating the lobby was that hot water service was being replaced throughout the hotel with floors 2 & 3 complete, but upper floors were not yet finished...why did Hyatt take reservations for those rooms knowing hot water would not be available? Awaiting some response from Hyatt. Otherwise, the hotel was very nice, breakfast was very good and staff worked hard to keep it stocked and running.
Stayed 1 night in May 2025