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Homewood Suites by Hilton Columbus/Polaris, OH

3-star property
2045 Polaris Pkwy, Columbus, OH 1-855-201-7819
4.9 out of 5
Exceptional!
See all 7 travelocity Reviews

" This was my 1st visit at a Homewood Suites, so I was pleasantly surprised that it was actually a "suite." It was very spacious, had anything you coul ... " More

By a verified traveler on Mon 03 May 2021

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Hotel Description

3-star aparthotel near Polaris Fashion Place

In shopping district

Your stay at this Polaris aparthotel places you within 2 miles (3 km) of Polaris Fashion Place and Magic Mountain Fun Center. OhioHealth Westerville Medical Campus and Sharon Woods Park are also within 3 miles (5 km).

Renovated in 2014

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 92 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, MP3 docks, and flat-screen TVs with cable channels.

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Dec 22 - Dec 23

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Columbus/Polaris, OH ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Columbus/Polaris, OH

Everyone (5) Family (1)
5 out of 5
This was my 1st visit at a Homewood Suites, so I was pleasantly surprised that it was actually a "suite." It was very spacious, had anything you could possibly need for a 2-day stay. The only negative was the fact that we couldn't totally close the curtains to block out the daylight in the early morning, or the street lights at night. Just couldn't darken the room enough for sleeping. Overall, I would totally recommend it.

Posted by on May 3, 2021

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5 out of 5

Posted by on Aug 13, 2020

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5 out of 5
Liked the convenience to everything, friendly staff and enjoyable breakfast buffet.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 12, 2019 by Katelin

Thank you for choosing to stay with us! We appreciate your feedback and hope to welcome you back again soon!

4 out of 5
Good hotel but charged me for room when I told them I pre paid already.They said would cancel payment have to wait to clear very inconvenient.

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 13, 2019 by Donna

Thank you for choosing to stay with us. We appreciate you and your feedback. We are pleased you enjoyed your stay and we will work hard to receive a 5 Star Rating on a return visit. Come back and visit anytime. Thank you. Sincerely, Donna Selby General Manager

5 out of 5

worth every penny!!

Booked for my best friends 30th birthday and it was perfect!! Will book again!! Stylish rooms and great service !!

Posted by , from Lake Elsinore,CA on Jul 18, 2016

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Comment from Hotel Management

Jul 21, 2016 by Donna

Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We are pleased that you enjoyed your clean and spacious room. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We try to be accommodating to each guests needs during their stay with us. We are doing some great things here at the Homewood Suites Polaris. Come back and visit us again so we can Welcome You Home. Donna Selby General Manager

5 out of 5

Clean and comfortable hotel

Hotel is very clean, you enter a clean room everytime you return. Beds are hard but not bad. Staff is very friendly and helpful. Breakfast is not to bad for free hotel breakfast, good variety.

Posted by on May 31, 2016

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Comment from Hotel Management

Jun 8, 2016 by Donna

Thank you for choosing to stay with us at the Homewood Suites Columbus/Polaris. We appreciate you and your feedback regarding your stay with us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We love the 5 STAR Rating you awarded us with. We will share your feedback with our associates so they know how they are doing as well. We look forward to seeing you in the future so we can Welcome You Home! Donna Selby General Manager

5 out of 5

Awesome hotel close to Polaris Shopping Mall

Delicious *complimentary* breakfast buffet, nice pool, comfy beds and a lovely suite kitchen set-up with EVERYTHING you could possibly need.

Posted by , from W on Jan 2, 2016

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Comment from Hotel Management

Jan 8, 2016 by Donna

Awesome review! Thank you for choosing to stay with us. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy that our associates and service met your needs and expectations. We love our hotel, our guests and the 5 STAR Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus/Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager

About the Homewood Suites by Hilton Columbus/Polaris, OH

Location 2045 Polaris Pkwy, Columbus, OH 43240

Property Features

Homewood Suites by Hilton Columbus/Polaris, OH offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this aparthotel measures 550 square feet (51 square meters). The business-friendly Homewood Suites by Hilton Columbus/Polaris, OH also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Homewood Suites by Hilton Columbus/Polaris, OH was completed in 2014. This 3-star Columbus aparthotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Built in 2014
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Homewood Suites by Hilton Columbus/Polaris, OH offers 92 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Columbus aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Best Western Franklin Park Suites
  • Best Western Plus Franklin Park Suites Polaris
  • Best Western Plus Franklin Park Suites Polaris Columbus
  • Best Western Plus Franklin Park Suites Polaris Hotel
  • Best Western Plus Franklin Park Suites Polaris Hotel Columbus
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  • Hotel Homewood Suites by Hilton Columbus/Polaris, OH
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  • Homewood Suites Hilton Columbus/Polaris Hotel
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  • Homewood Suites by Hilton Columbus/Polaris, OH Columbus
  • Homewood Suites by Hilton Columbus/Polaris, OH Aparthotel

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.