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Home2 Suites by Hilton Columbia Downtown

3-star property
1210 Pickens St, Columbia, SC 1-855-201-7819
3.7 out of 5
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See all 3 travelocity Reviews

"Well kept and friendly staff. $10 parking fee was added to the bill which was not listed anywhere in the hotel description. " More

By a verified traveler on Fri 22 Nov 2019

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Hotel Description

3-star Art Deco hotel near University of South Carolina

Downtown Columbia stay

Within a 15-minute walk of this Downtown Columbia hotel, you'll find University of South Carolina and Township Auditorium. Columbia Metropolitan Convention Center and Benedict College are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

Free Internet, kitchens

The 100 guestrooms feature free WiFi and free wired Internet, LCD TVs with cable channels, and kitchens with refrigerators, microwaves, and dishwashers. Other amenities include sofa beds, dining areas, and sitting areas. Weekly housekeeping is available.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room May 29 - May 30

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Columbia Downtown ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Columbia Downtown

Everyone (2)
5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Front Office Manager

Thank you for your review and staying with our dual branded property.

2 out of 5
The property was amazing however when we arrived an hour after check in began they did not have a room ready for us. We were given very little info and made to stand aimlessly in the lobby. When i tried to get more info the lady at the desk was on edge and although polite she was unhelpful. We were late to put plans because of this and ot was super frustrating. I I don't believe there was even a we are sorry for this inconvenience or an explanation given. I felt more like it was a normal issue for them. I also didnt appreciate that she didnt tell me that we would be waiting until after she checked me in fully. Very unprofessional how the check in process was. The property itself was beautifully kept, clean, and delicious breakfast.

Posted by , from Columbia, SC on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Office Manager

Wow, I do apologize about the way things were handled at the front desk. I do apologize for the inconvenience and I will speak with my team on proper etiquette when dealing with issues such as these. It is unfair to our guests that they feel unaware about what is going on with their delay in check in. Thank you for your feedback and again I apologize about the issues you experienced at our hotel.

4 out of 5
Well kept and friendly staff. $10 parking fee was added to the bill which was not listed anywhere in the hotel description.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 27, 2019 by Front Office Manager

Thank you for your feedback I will be sure to get the website updated with our parking fee of $10.00.

About the Home2 Suites by Hilton Columbia Downtown

Location 1210 Pickens St, Columbia, SC 29201

Property Features

Home2 Suites by Hilton Columbia Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Columbia Downtown also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Columbia hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Columbia Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Home2 Suites by Hilton Columbia Downtown offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Garden Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive key retrieval information.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 13.00 per night
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from noon to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.