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Home2 Suites by Hilton Columbia Downtown

3-star property
1210 Pickens St, Columbia, SC 1-855-201-7819
3.6 out of 5
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See all 7 travelocity Reviews

"Tammy and her staff did a fantastic job of allowing us to check-in early! All of the staff were extremely friendly and helpful! Great hotel to stay ... " More

By a verified traveler on Tue 24 Jan 2023

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Hotel Description

3-star Art Deco hotel near University of South Carolina

Downtown Columbia stay

Within a 10-minute walk of this Downtown Columbia hotel, you'll find Trinity Episcopal Cathedral and Wilson House. South Carolina State House and African American History Monument are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$125* Per night/room May 26 - May 27

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Columbia Downtown ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Columbia Downtown

Everyone (3) Family (2)
1 out of 5
We made reservations 4 months ahead of time and arrived only to find that the hotel had overbooked and our reservation was moved to a different hotel. We were not notified ahead time!!! We then check in to the new hotel only to discover our two queen bed room was a one king bed. We were traveling with our kids so we needed two beds. Plus the two queen bed room was more expensive. I went to the front desk to let them know we needed a new room only to be told that THEY were booked up and that’s all they had to offer. Again we made our reservation 4 MONTHS ahead of time. They were able to provide a roll away bed. I then went to request additional towels since we were now in a room for 2 people only to be told they only had 2 towels left IN THE ENTIRE HOTEL!!! Remember this is NOT THE HOTEL we had reservations, we were moved to a different hotel without being told ahead of time, then we get a room with 1 bed when we reserved a room with 2 beds since we were traveling with our kids. Then this new hotel is overbooked and can’t provide the type of room we reserved, then when we request additional towels they only had 2 LEFT IN THE ENTIRE HOTEL!!! Our hallway had dirty washcloths on the floor and trash. This is one of the WORST experiences.

Posted by on Feb 10, 2024

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Comment from Hotel Management

Mar 11, 2024 by Staff

Thank you for your feedback

5 out of 5

Posted by on Oct 24, 2023

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Comment from Hotel Management

Nov 15, 2023 by Staff

Thank you for your feedback.

4 out of 5
Tammy and her staff did a fantastic job of allowing us to check-in early! All of the staff were extremely friendly and helpful! Great hotel to stay at and would stay here again. My only complaint was that several of the guests above and near us were loud after quiet hours.

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 29, 2023 by General Manager

Lisa,Thank you for taking the time to share your recent experience with us! We appreciate your feedback and our team members will be happy to hear that we hit the mark on ensuring you had an enjoyable stay at our hotel! We look forward to hosting your future stays in our area!

4 out of 5
Sitting in our room on the 6th floor and all we can smell is marijuana. Kids screaming in the hallway and crying. There is next to no water pressure in the shower. When we first got to our room, there was a maintenance cart in there so we had to wait in the hallway. It’s almost 9pm and someone is vacuuming the hallway! The staff is super friendly and probably the only saving factor of this hotel. Based on this experience, we wouldn’t book here again.

Posted by , from Danville on Jan 7, 2023

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Comment from Hotel Management

Jan 9, 2023 by Unique Davis

Thank you for reaching out to us. Feedback such as yours is appreciated, so we know where to focus as a team. I apologize that you had anything less than a great experiment. I assure you this will be bought to our leaders as well as our team to correct the issues going forward.

5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Front Office Manager

Thank you for your review and staying with our dual branded property.

2 out of 5
The property was amazing however when we arrived an hour after check in began they did not have a room ready for us. We were given very little info and made to stand aimlessly in the lobby. When i tried to get more info the lady at the desk was on edge and although polite she was unhelpful. We were late to put plans because of this and ot was super frustrating. I I don't believe there was even a we are sorry for this inconvenience or an explanation given. I felt more like it was a normal issue for them. I also didnt appreciate that she didnt tell me that we would be waiting until after she checked me in fully. Very unprofessional how the check in process was. The property itself was beautifully kept, clean, and delicious breakfast.

Posted by , from Columbia, SC on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Office Manager

Wow, I do apologize about the way things were handled at the front desk. I do apologize for the inconvenience and I will speak with my team on proper etiquette when dealing with issues such as these. It is unfair to our guests that they feel unaware about what is going on with their delay in check in. Thank you for your feedback and again I apologize about the issues you experienced at our hotel.

4 out of 5
Well kept and friendly staff. $10 parking fee was added to the bill which was not listed anywhere in the hotel description.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 27, 2019 by Front Office Manager

Thank you for your feedback I will be sure to get the website updated with our parking fee of $10.00.

About the Home2 Suites by Hilton Columbia Downtown

Location 1210 Pickens St, Columbia, SC 29201

Property Features

Home2 Suites by Hilton Columbia Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Columbia Downtown also features barbecue grills, coffee/tea in a common area, and laundry facilities. Parking is available for a fee. This 3-star Columbia hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Columbia Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Home2 Suites by Hilton Columbia Downtown offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Garden Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive key retrieval information.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 13 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from noon to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.