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Sheraton Columbia Downtown Hotel

3.5-star property
1400 Main St, Columbia, SC 1-855-201-7819

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4.1 out of 5
Very good!
See all 18 Travelocity Reviews

"Only thing I didn’t like was that the bar was pretty claustrophobic. " More

By a verified traveler on Mon 06 May 2019

Hotel Description

3.5-star Edwardian hotel near Columbia Museum of Art

City center stay

Your stay at this hotel will put you steps from Columbia Museum of Art and a 5-minute walk from South Carolina State House. Columbia Metropolitan Convention Center and Koger Center for the Arts are also within 2 miles (3 km).

Business services

This hotel features 2 bars/lounges and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 134 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free bottled water are also available.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Mar 7 - Mar 8

Junior Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Columbia Downtown Hotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Columbia Downtown Hotel

Everyone (9) Couples (1) Family (3)
4 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Tiffany Abbott-Sales Coordinator

Thank you for your review. We are so pleased that you enjoyed your time with us.

2 out of 5
Room was never turned over after multiple request. They didn’t apologize and just offered reward points.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Jan 31, 2020 by Tiffany Abbott-Sales Coordinator

We appreciate that you took the time to share your experience with us and are sorry that your stay did not meet your expectations. Your feedback is an important part of improving the guest experience here. Thank you for being our guest.

4 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by GSM

Thanks for the review! We hope to see you again!

4 out of 5
Only thing I didn’t like was that the bar was pretty claustrophobic.

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by GSM

Dear Anonymous, Thanks for the review! We're sorry to hear about our bars- we hope to see you there again!

4 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 6, 2019 by GSM

Thank you Anonymous!

4 out of 5
The experience overall was good; the only issue I had was that the room didn't have any curtains. At 8am, the room was fully lit up and it woke me up. Had no way of blocking out the sun for another hour of sleep. Otherwise, the place was comfy. The staff was attentive and courteous. Thanks!

Posted by , from Columbia, SC on Sep 20, 2018

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Comment from Hotel Management

Sep 22, 2018 by W. Alex Jennings

Kyle, I am sorry to hear that the blind was missing in your room. I understand how frustrating it must have been to miss out on that extra hour of sleep. Our Engineering team is going through the rooms to account for any missing blinds so that they can be replaced. It is pleasing to hear that the staff was there for your needs. I hope that when your travels bring you back to the area you will come see us again. Sincerely, W. Alex Jennings Assistant General Manager Sheraton Columbia Downtown Hotel

5 out of 5
Charming hotel with lovely giant bank vault in lobby, leading to restaurant. Convenient location, lovely staff.

Posted by , from GA on May 25, 2018

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Comment from Hotel Management

Jun 8, 2018 by W. Alex Jennings

Thank you for the positive review. I am glad that you found your stay to be enjoyable. We hope to see you again soon. Sincerely, W. Alex Jennings Rooms Division Director Sheraton Columbia Downtown Hotel

1 out of 5

Stay Away

This hotel is nothing like the pics, the rooms are tiny, they smell and the floors make a ton of creaking noises. We got out right after check in and stayed at the Marriott next door. This place is bad don't waste your money

Posted by , from w on Jan 14, 2017

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4 out of 5

Beautiful old building renovated to elegant hotel

Pros: I love the way it's been renovated to emphasize the classic style of the building, with an almost British ambiance, while also offering free Wi-Fi.
Cons: The mini-fridge was sorely missed--but there was a space ready for installation, so it should be there soon.
Location: The hotel is on the corner of Main and Washington streets, a short walk down to the State House and, in the other direction, the art museum.
I grew up in Columbia, SC, and this was my first chance to actually stay in a hotel there after 40 years of being a New Yorker, since my mother is now in an assisted-living home and my sister lives farther out. I enjoyed exploring Main Street, so different from the 1960s, and love the way the Palmetto Building has been transformed into a luxe accommodation. Renovation of my room, on the fourth floor, was still not quite complete--the little cabinet where there should have been a mini-fridge was empty--but otherwise it was a beautiful and comfortable room with a nice view of Main Street, and there was an ice machine down the hall (bottled water was on the desk, and there was a coffeemaker and supplies). The staff were efficient and courteous, and I feel I got excellent value for money--despite the fact that I was a day late checking in because of airline difficulties. I had breakfast from room service on my first morning there, a nice collection of pastries, fruit, juice and coffee, but didn't have time to try the restaurants.

Posted by , from Manhattan on Dec 28, 2015

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2 out of 5

Did not meet my expectations

Pros: The beds are comfy
Cons: The menu the prices, cleanliness
Location: not a lot things to do we were there to visit a graduating soldier
The web site makes it look cleaner, bigger but its not! The restaurants only 3 to choose from all use the same menu, it is over the top expensive my daughter didnt eat for 2 days while we were there :(

Posted by on Aug 24, 2015

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About the Sheraton Columbia Downtown Hotel

Location 1400 Main St, Columbia, SC 29201-2806

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Columbia Downtown Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Edwardian Columbia hotel.

  • 1 building
  • 134 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 1913
  • Dining venue
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Columbia, SC (CAE-Columbia Metropolitan) (12.3 km / 7.6 mi)
  • Train station: Columbia Station (2.2 km / 1.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Columbia Downtown Hotel offers 134 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Sheraton Columbia Downtown Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • UnionPay
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 25 per person (approximately)
  • Self parking fee: USD 12 per night
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Columbia Downtown
  • Sheraton Columbia Downtown Hotel
  • Columbia Sheraton
  • Sheraton Columbia Downtown
  • Sheraton Columbia Downtown Hotel Hotel
  • Sheraton Columbia Downtown Hotel Columbia
  • Sheraton Columbia Downtown Hotel Hotel Columbia
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.