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3.8 out of 5
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See all 20 travelocity Reviews

"Only enough cream and sugar for one cup of coffee in room. Otherwise everything was perfect. Hotel is old and were repairing some things at the entran ... " More

By a verified traveler on Sun 12 Feb 2023

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Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$118* Per night/room Jun 1 - Jun 2

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Columbia Downtown Hotel ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Columbia Downtown Hotel

Everyone (12) Couples (4) Family (5)
4 out of 5
Only enough cream and sugar for one cup of coffee in room. Otherwise everything was perfect. Hotel is old and were repairing some things at the entrance

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by Terra (Guest Services)

Dear Harvey, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

5 out of 5
Love staying in this unique historic property. The location is excellent. The rooms and amenities are excellent.

Posted by on Jan 28, 2023

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Comment from Hotel Management

Jan 30, 2023 by Terra (Night Audit)

Dear Alice, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

5 out of 5

Posted by , from RIDGEWAY on Nov 21, 2022

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3 out of 5

Posted by on Nov 9, 2022

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5 out of 5

Posted by , from Jamaica on Apr 10, 2022

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5 out of 5
The space was clean and the staff were friendly!

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 7, 2022 by Terra (Guest Services)

Dear Claire, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

2 out of 5
I was expecting a better kept property, I understand it’s an old building and you want to keep the look but the lobby looked dirty and the lanterns on the building outside had broken lights. You hardly saw any staff around. I will not stay there again nor recommend it.

Posted by , from TAMPA on Dec 14, 2021

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Comment from Hotel Management

Dec 15, 2021 by Latasha

Dear Raquel, Thank you for taking the time to leave feedback regarding your stay. I do apologize that we did not meet your expectations and have shared your feedback with our maintenance and leadership team. I hope that the when your travels bring you to Columbia again you stay with us. Safe travels until then!

1 out of 5
The festival outside was so loud, no valet parking, no room service, rude check in, had to come down for a toothbrush, had to walk with all luggage to parking garage. View was awesome, bed was comfy once the music stopped

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 31, 2021 by Hotel Management

Dear Chris, we are pleased to hear that you enjoyed the view and the comfort of our bed during your stay with us! We sincerely apologize for falling short of meeting your expectations regarding our customer service, valet and the noise inconvenience from the street fair. We have shared your feedback with the appropriate hotel team to ensure that necessary guidelines are in place to prevent any issues from occurring in the future. Thank you for taking the time to share your experience with us. We appreciate you choosing to stay with us, and hope you will come stay with us again.

5 out of 5
Great hotel & beautiful room.

Posted by on May 3, 2021

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Comment from Hotel Management

May 4, 2021 by Guest Services

Thank you for sharing your feedback with us. Please come back again soon!

3 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 8, 2021 by Guest Services

Thank you for sharing your feedback with us. We hope to see you back again soon!

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.