"Only enough cream and sugar for one cup of coffee in room. Otherwise everything was perfect. Hotel is old and were repairing some things at the entran ... " More
Feb 13, 2023 by Terra (Guest Services)
Dear Harvey, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
Jan 30, 2023 by Terra (Night Audit)
Dear Alice, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
Feb 7, 2022 by Terra (Guest Services)
Dear Claire, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!
Dec 15, 2021 by Latasha
Dear Raquel, Thank you for taking the time to leave feedback regarding your stay. I do apologize that we did not meet your expectations and have shared your feedback with our maintenance and leadership team. I hope that the when your travels bring you to Columbia again you stay with us. Safe travels until then!
Aug 31, 2021 by Hotel Management
Dear Chris, we are pleased to hear that you enjoyed the view and the comfort of our bed during your stay with us! We sincerely apologize for falling short of meeting your expectations regarding our customer service, valet and the noise inconvenience from the street fair. We have shared your feedback with the appropriate hotel team to ensure that necessary guidelines are in place to prevent any issues from occurring in the future. Thank you for taking the time to share your experience with us. We appreciate you choosing to stay with us, and hope you will come stay with us again.
May 4, 2021 by Guest Services
Thank you for sharing your feedback with us. Please come back again soon!
Apr 8, 2021 by Guest Services
Thank you for sharing your feedback with us. We hope to see you back again soon!