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"Amazing scenery, good location. However staff messed up our room assignment and tried to give us a king size bed instead of two doubles. They did ho ... " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

3-star hotel in Briargate

In shopping district

Your stay at this Briargate hotel places you within 3 miles (5 km) of Pine Creek Golf Club and Chapel Hills Mall. Adventure Golf and Batting Cages and Western Museum of Mining and Industry are also within 6 miles (10 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-in are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 154 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include room service, premium bedding, and coffee/tea makers.

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$86* Per night/room Apr 6 - Apr 7

Standard Room - King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Colorado Springs ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Colorado Springs

Everyone (3) Couples (2) Family (2)
1 out of 5
It was a filthy room, dirty used towels, bugs everywhere $7.00 to park in motel parking lot per night. Motel 6 does a much more consistant product at half the price. You as a provider of a quality product should be doing much better. This was a two day trip (Treat) for my wife we left a day early we were so disatisfied. What a let down what a waste ofour retirement money. Never again and yes we share our opinions with everyone...

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Hilton Garden Inn

Dear Valued Guest: We sincerely apologize that your stay was less than satisfactory. We look into the concerns you expressed and handle them accordingly. We hope that you will choose to stay with us in the future.

4 out of 5
Amazing scenery, good location. However staff messed up our room assignment and tried to give us a king size bed instead of two doubles. They did however fix when told of their error.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by jessicat

Thank you for choosing to stay with us. We appreciate you taking the time to share your experience with us. Thank you for your feedback and we look forward to welcoming you back to our property in the future. Have a wonderful day!

5 out of 5
It was convenient to our needs and clean and comfortable.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 26, 2020 by jessicat

Thank you for choosing to stay with us. We appreciate your feedback and look forward to welcoming you back to our property in the future.

3 out of 5
This hotel charges for everything. $7 just to park in a suburban area, $1 for a bottle of water in the room, and $14.00 for breakfast! Most hotels today provide a complementary breakfast.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by Kirill K

Hello, Thank you for taking the time to write about your stay with us. Please accept our sincere apology for not meeting your expectations during your stay. Your comments will be shared with our team. Once again, thank you for your feedback and we hope to have the opportunity to serve you again in the future.

2 out of 5
Although I had reserved and confirmed a King bed room, I was downgraded to a two bed room due to "overbooking"? The toilet had been used after the room was cleaned and one bed smelled very strongly of body odor. I was unable to find the handicapped parking slots in the dark. The parking lot is small and fills quickly. My driver side window was smashed during the night. The staff is great but unable to help me out. I don't think i will be staying here again.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by YouLim Sim

Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests so we sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I am so sorry about your vehicle. Everything has been passed over to the police. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

3 out of 5
The staff were very friendly and courteous! The room was clean, curtains were ripped, water pressure very low. They charge $7.00 + Tax to park in their lot.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Nov 5, 2019 by YouLim Sim

Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests so we sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

3 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Nov 5, 2019 by YouLim Sim

Hello, thank you for your review and we hope to see you the next time you're in town.

2 out of 5
Room smelled. Pool was frigid. What hotel does double double beds instead of double queens?? We moved hotels. Oh and right now this hotel is a construction zone. 18 May 2019

Posted by on May 18, 2019

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Comment from Hotel Management

Jun 8, 2019 by Tiffany Ball

Thank you for the review

2 out of 5

Disappointing for the price that I paid

An anniversary vacation and paid what I felt was on the high side for a hotel that should have been very accommodating . We were put in a room right across from an ice machine that was so loud I could not sleep . Between the ice machine and the people running up and down the halls , laughing and talking while getting ice . Not restful at all , No hot tub , when I ask about where to put my motorcycle in a safe place it was like I asked for the land my alien ship .? I will be returning to Colorado Springs but this place was so disappointing, I would find another Hilton and lord help you if you ride a Harley , be prepared to be greated in a non welcoming way. Even though you have paid these high prices And your money spends right along with everyone else .

Posted by , from m on Aug 2, 2016

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Comment from Hotel Management

by GM

I am so sorry you had that experience and that it was so disappointing. We have had several motor-cycle riders leave their bikes under the covered driveway as long as it isn't in the fire lane portion. I will be sure to make sure our team understands that will be ok as long as we know who the bike belongs to in the event of an emergency. Thank you for bringing that up, in addition to, your other concerns.

4 out of 5

Perfect for Tournament Weekend

Pros: Close restaurants, Free Internet
We stayed at the Hilton Garden Inn this last weekend for a soccer tournament hosted at the AFA. The hotel had a great location to get to the fields, access to shops and restaurants for lunch and coffee, a great breakfast, and comfortable and clean rooms. Though the hotel was clearly at maximum capacity, the staff was friendly and courteous and took care of any requests promptly. The breakfast room was swamped by soccer players and parents but was excellent and staff was cheerful under stress. I will definitely stay at the hotel again and will recommend to future teams.

Posted by , from Boulder, CO, USA on Aug 20, 2012

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About the Hilton Garden Inn Colorado Springs

Location 1810 Briargate Pkwy, Colorado Springs, CO 80920

Property Features

Hilton Garden Inn Colorado Springs offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Colorado Springs. Parking is available for a fee. A complete renovation of Hilton Garden Inn Colorado Springs was completed in 2017. This 3-star Colorado Springs hotel is smoke free.

  • 154 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1999
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Colorado Springs, CO (COS) (37.7 km / 23.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Colorado Springs offers 154 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Colorado Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Colorado Springs has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.95 and USD 13.95 per person (approximately)
  • Self parking fee: USD 7.00 per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colorado Springs Hilton Garden Inn
  • Hilton Garden Inn Colorado Springs
  • Hilton Garden Inn Hotel Colorado Springs
  • Hilton Colorado Springs
  • Hilton Garden Inn Colorado Springs Hotel Colorado Springs
  • Hilton Garden Inn Colorado Springs Hotel
  • Hilton Garden Colorado Springs
  • Hilton Garden Inn Colorado Springs Hotel
  • Hilton Garden Inn Colorado Springs Colorado Springs
  • Hilton Garden Inn Colorado Springs Hotel Colorado Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Colorado-Springs-Hotels-Hilton-Garden-Inn-Colorado-Springs.h208526-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.