"Was told the pool was open but upon check in pool was closed Hotel had posting that face covering required when in common areas but no one was weari ... " More
Heart of Colonial Heights
You'll find Keystone Antique Truck and Tractor Museum and Southpark Mall within 2 miles (3 km) of this hotel. Appomattox River and Swaders Sports Park are also within 3 miles (5 km).
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Sep 27, 2021 by Ursula Myhalsky - General Manager
I apologize for any misinformation that you were given. Our pool has been closed during COVID19 for safety and maintenance. We do have a notice on the website that informs our guests of any changes to normal operations. As far as masks go...We highly encourage our guests to wear masks as the pandemic as not yet passed. We have left our COVID19 signs up . We are no longer required to monitor the guests wearing masks however we do require our associate to continue to wear masks wen they will encounter the public.
Jul 22, 2021 by Ursula Myhalsky - General Manager
It seems that we have dropped the ball and failed to meet your expectations. I would be grateful if you would like to share with me what opportunities we have to provide a better experience for all our guests. Please feel free to contact me by phone at 804-520-7333 or email at Ursula.Myhalsky@Hilton.Com
Jul 14, 2021 by Ursula Myhalsky - General Manager
Thank You for taking the time to give feedback on your expereince.
Hampton Inn Petersburg-Southpark Mall offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, a meeting room, and limo/town car service. Free breakfast is served daily. The business-friendly Hampton Inn Petersburg-Southpark Mall also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Colonial Heights hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Hampton Inn Petersburg-Southpark Mall offers 129 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 8:30 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.