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Hilton Garden Inn Richmond South/Southpark

3-star property
800 Southpark Blvd, Colonial Heights, VA 1-855-201-7819
4.1 out of 5
Very good!
See all 8 travelocity Reviews

"I was greeted so nicely at the front desk. She said she was glad we arrived safely and it was a pleasure to serve us. When we got to our room, there w ... " More

By a verified traveler on Sat 12 Jun 2021

Points Of Interest

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Hotel Description

3-star guestrooms with free WiFi

In suburbs

You'll be within half a mile (1 km) of Southpark Mall and 2 miles (3 km) of Keystone Antique Truck and Tractor Museum with a stay here. Appomattox River and Swaders Sports Park are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 155 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, hair dryers, and safes are also available.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Nov 22 - Nov 23

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Richmond South/Southpark ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Richmond South/Southpark

Everyone (2) Couples (2) Family (1)
5 out of 5
I was greeted so nicely at the front desk. She said she was glad we arrived safely and it was a pleasure to serve us. When we got to our room, there was Hilton tape sealed on the door and frame, so when we opened the door ,then the seal was broken. It just made me feel my room was really clean. And it was. The room was clean and just what we needed. We managed the room temperature and slept comfortably.

Posted by on Jun 12, 2021

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3 out of 5
We booked online and late in the night and when we arrived the front door was closed, i.e didn't automatically open. I did not have a key card yet so I attempted to open the door by hand and the front desk person came darting over and gave me a ear full until I said I had not checked in yet. Then would not talk to me during check in and only interacted with my wife. Very unprofessional. I apologized multiple times to no effect.

Posted by , from Woodstock GA on Nov 30, 2020

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Comment from Hotel Management

Dec 1, 2020 by GM

Thank you so much for your feedback I am sorry that you had this experience at our property this incident will be addressed with the night staff. We appreciate your business and hope that you will give us another chance in the future to make it right!

3 out of 5
My room was next to the heater fan that made noise my entire stay would have like a quiet room.

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Jul 6, 2019

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5 out of 5
Stayed one night, comfortable, clean good in room wifi

Posted by , from Minneapolis, MN on Jul 17, 2016

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5 out of 5

Visiting a soldier at Fort Lee, Great Hotel

Pros: Free Internet
Good location, Awesome staff! Clean rooms. A great place to stay.

Posted by , from Cleveland, Oh on Feb 7, 2011

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4 out of 5

Nice hotel

We stayed at the hotel on the way back north after our Orlando vacation. The hotel was nice, clean, and staff were helpful. They were able to accommodate our requests and were friendly. There was nice food around for dinner (my husband loves Outback and it was in the same parking lot). We liked the microwaves in the rooms as we were able to quickly make my daughter some quick gerber food. We were initially excited for the pool, but when we got there both the pool and hot tub were green. We did not use either. We used our hilton points so the room was a good value for us (I do not know what it usually goes for).

Posted by on Dec 23, 2008

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3 out of 5

Changes for 2008 not good!

I have stayed in this hotel at least six times in the last year. Each time was a pleasant stay until my first stay of 2008. First, the rates have jumped up, and they no longer offer a Government Rate (bad choice for a location so close to a government installation). Second, they have eliminated the "free" coffee station at the front counter. Now, a cup of coffee TO GO is usually less than $2 at a convenience store, but why would a hotel discontinue such a courteous, business-friendly gesture? Coffee makers are located in rooms, but insufficient condiments were provided, and no to-go cups. I don't know if it's new management, or a new approach to business, but I WON'T be staying here again any time soon. Plus, the rate that I was given was comparable to resort rates at the oceanfront in the Summer....but this was in Colonial Heights in the Winter.

Posted by on Jan 10, 2008

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About the Hilton Garden Inn Richmond South/Southpark

Location 800 Southpark Blvd, Colonial Heights, VA 23834

Property Features

Hilton Garden Inn Richmond South/Southpark offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 5 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Richmond South/Southpark. Self parking is free. Smoking is allowed in designated areas at this 3-star Colonial Heights hotel.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Petersburg Station (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Richmond South/Southpark offers 155 air-conditioned accommodations with safes and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries. This Colonial Heights hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Richmond South/Southpark
  • Hilton Garden Inn Richmond South/Southpark Colonial Heights
  • South/Southpark
  • Hilton Garden Inn Richmond South/Southpark Hotel
  • Hilton Colonial Heights
  • Colonial Heights Hilton
  • Hilton Richmond Southpark
  • Hilton Garden Inn Richmond South/Southpark Hotel
  • Hilton Garden Inn Richmond South/Southpark Colonial Heights

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.