Hotels with Room Service in Colerain Township

"It was absolutely horrible. I have pictures of how nasty the place is. First off as soon as you walk in nobody at the front desk to help you second the smell of dirty carpet was overwhelming. We finally get to the room. The room was clean but everything was torn up. The mirror film was falling apart the showerhead had scum the shower to turn on and off the water didn’t work. I couldn’t tell if it was going too hot or cold because it was just spined. There was nowhere to place the blow dryer. It was on the floor. There was no extra toilet paper. The sheets had holes. This is NOT a Westin "

"We were very disappointed. We booked specifically for the pool and it was not open due to maintenance and there was no alternate plans in place for the use of another pool Also we needed to change suites due to lack of cleanliness. The staff was accommodating with the change"

"Room was clean, staffs were helpful, love their pool, spacious parking, so far of all hotels we've been to their breakfast is my top. Love that they still have the microwave which lots of leading hotels remove from their rooms. Our first experience was great, but probably due to spring break the second time was not, kids were extremely loud at the hallway running, screaming and so on (up until 2am then 4am until we checkout. Their main elevator was making weird, freaky sounds, some washer and dryer (they have multiple) doesn't seem to work fine (they don't fill enough water as in some clothes didn't even got wet at all), I also used 2 different dryers as the first one doesn't seems to do the job well (might need some cleaning maintenance or whatever), no hot tub. But other than that I like it. We will definitely consider this place to stay in again when we get back in the area."

"The room was okay for an overnight stay. I wouldn't want to stay more than one night this hotel. It looks like it needs to be badly upgraded. The staff was superb during check in and check out. However, the carpet didn't feel very clean. The balcony was a nice touch to the room, however it just felt so old. The bathroom didn't look clean upon arrival. However there was more than enough face cloths and towels for the 3 of us that occupied the room."

"We rented two double bedrooms and each room had a sofa bed. We requested adjoining rooms and were pleasantly surprised when that's what we got. The shuttle to/from the airport was easy to use, prompt, and we had interesting conversations with the friendly driver. The hot breakfast was good and plentiful. We would definitely stay at this hotel again if in the area. "

"We asked for extra blankets and a pillow and they never came. We called the front desk three times and they kept saying they were “on their way.” "