"Overall stay was OK, however, over a month before arriving at the hotel, I tried calling the hotel to request two beds (vis one king), but was told th ... " More

By a verified traveler on Mon 27 Aug 2018

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Hotel Description

3-star hotel near Quicken Loans Arena

City center stay

Within a 10-minute walk of this Gateway District hotel, you'll find Quicken Loans Arena and Progressive Field. Cleveland Arcade and JACK Cleveland Casino are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, express check-in, and express check-out are also on offer.

Free Internet, flat-screen TVs

The 142 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include coffee/tea makers, free bottled water, and hair dryers.

Business Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88 per night

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Cleveland Gateway ratings based on 49 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Cleveland Gateway

Everyone (25) Couples (1) Business (1)
4 out of 5
This hotel is very convenient (walking) to both the baseball and basketball areans. Within short walking distance to a number of bars and restaurants.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 14, 2019 by Christen

Thank you for choosing our hotel and for taking the time to share your review with us. We are delighted to hear of your appreciation for our location and the convenience of being so close to several of Cleveland's amazing venues and eateries. We hope to see you again soon! Sincerely, Christen Corbett | Director of Guest Services

4 out of 5
Great staff! Very nice room. Central location in Cleveland. The wifi was poor. No fridge in the room. Because it is across from a stadium, the roads were closed in front of the hotel for part of every day - so there were a couple of times the lyft driver had to let us off far away.

Posted by on Feb 25, 2019

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3 out of 5
Clean room but old worn and stained furniture! Staff was pleasant and good location.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 22, 2019 by Christen

Thank you! We are happy to hear that you enjoyed our hotels location and that your interactions with our staff was pleasant as well. We were saddened to hear that you felt the decor outdated and in need of a makeover. We are currently assessing the situation and we do have many exciting plans to refurbish in our future. We hope you'll keep coming back to see the progress. Sincerely, Christen Corbett | Director of Guest Services Radisson Hotel Cleveland-Gateway

4 out of 5
nice place to stay good location, staff was very friendly

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 6, 2019 by Christen Corbett

Thank you for taking the time to share your review of your most recent stay with us! We work hard to meet our guests expectations and it sounds like with hit the mark with you!

4 out of 5

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 27, 2019 by Christen

Thank you for taking the time to share your review with us. We appreciate your business and hope to see you again when your travels bring you back to the area.

4 out of 5
Nice hotel very friendly staff ! Room was a bit noisy thou we were not near the elevator you heard it running all night .

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Christen

Thank you for your feedback. We understand the importance of a good nights rest and we apologize that you were disturbed by the mechanical noise from our elevators during your stay with us. We hope that you will give us the opportunity to make this up to you in the future. Sincerely, Christen Corbett | Director of Guest Services Radisson Hotel Cleveland-Gateway

4 out of 5
Good value for the price of a downtown Cleveland hotel near the Rock and Roll Hall of Fame. I was impressed with downtown Cleveland as there was a basketball game and lot of people downtown. I would recommend the hotel and Cleveland.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 17, 2018 by Christen Corbett

Thank you! We are so happy to hear that you enjoyed your stay with us and that you were able to take in some of the sights while visiting Cleveland! Sincerely, Christen Corbett | Director of Guest Services Radisson Hotel Cleveland-Gateway

2 out of 5
The room had no heat the hotel staff tried to fix it but it didn't work the hotel was booked up we could not move to another room they brought up more blankets I thought that was nice but we could not take a shower the room was to cold

Posted by , from Detroit on Oct 22, 2018

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Comment from Hotel Management

Oct 29, 2018 by Christen Corbett

Frances, Thank you for your feedback. We are sorry to hear of the difficulties you experienced during your stay with us. Please accept our deepest apologies. We hope that we can make this up to you during your next visit. Sincerely, Christen Corbett | Director of Guest Services Radisson Hotel Cleveland-Gateway

5 out of 5
Rooms were very nice and was very clean. The pull out was worn out had a hole in the mattress. Staff was very accommodating but didnt like the idea of paying $29 for parking per night. Even though anything you wanted to eat was within walking distance.

Posted by , from Pennsylvania on Oct 21, 2018

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Comment from Hotel Management

Oct 21, 2018 by Christen

Tim, Thank you so much for your feedback. We are delighted to see that you enjoyed your stay here with us. Thank your for bringing the issue with the pull out bed to my attention. I will address it with housekeeping immediately. We hope to see you again when your travels bring you back to the area! Christen Corbett | Director of Guest Services

3 out of 5
Overall stay was OK, however, over a month before arriving at the hotel, I tried calling the hotel to request two beds (vis one king), but was told they could not put in such a request. I asked if they could just note it on the reservation, but was told they couldn't even note it. I almost cancelled my reservation based on that fact they refused to even note the request. When I checked in, I was informed that the room had a king and a sofa sleeper. If they had told me that there would be a sofa sleeper when I requested 2 beds, I that would have been fine with me.

Posted by on Aug 27, 2018

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Comment from Hotel Management

Sep 4, 2018 by Christen Corbett

On behalf of our entire staff at Radisson Hotel Cleveland-Gateway we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Christen Corbett Director of Guest Services Radisson Hotel Cleveland-Gateway

About the Hotel Cleveland Gateway

Location 651 Huron Rd E, Cleveland, OH 44115

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5366 square feet (499 square meters) and includes conference space. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Hotel Cleveland Gateway. For a fee, parking is available. This 3-star Cleveland hotel is smoke free.

  • 142 guestrooms or units
  • 8 levels
  • 5366 sq ft of conference space
  • 499 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.2 km / 11.9 mi)
  • Train station: Cleveland Station (3.2 km / 2 mi)
  • Metro station: Tower City-Public Square Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Cleveland Gateway offers 142 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Cleveland Gateway has a restaurant serving breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

The Radisson Hotel's second-floor fitness room has four cardiovascular machines, and guests receive complimentary access to a health club one block away.

Lake Erie is five blocks from the hotel, offering seasonal activities such as jogging, cycling, boating, fishing, and swimming.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 35 per pet, per stay
  • Weight limit: 30 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 14 per person (approximately)
  • Valet parking fee: USD 29.00 per night (in/out privileges)
  • Pet fee: USD 35 per pet, per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Radisson Hotel
  • Radisson Cleveland Gateway
  • Radisson Gateway
  • Radisson Hotel Cleveland
  • Radisson Hotel Gateway
  • Radisson Hotel Gateway Cleveland
  • Cleveland Radisson
  • Radisson Cleveland
  • Radisson Hotel Cleveland - Gateway Ohio