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"The property was very clean. The hotel was a bit difficult to find. " More

By a verified traveler on Fri 25 Oct 2019

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Hotel Description

Cincinnati guestrooms with comfy beds

In suburbs

Within 3 miles (5 km) of this Cincinnati hotel, you'll find Cincinnati Observatory Center and Ault Park. Kenwood Towne Centre and Xavier University are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 93 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 31 - Nov 1

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel

Everyone (3) Family (4)
2 out of 5
On arrival we were notified that there would not be daily service in the room for general janitorial items (change towels, vacuum carpets, clean bathing area, etc...) Foreign hair in shower, and on lounger chair. Food crumbs on lounger chair and table next to it. Pool out with no prior notice. Unmicrowavable cups in room. General cleanliness not very good. On the positive, the staff was very friendly and personable and the morning breakfast bar was satisfactory.

Posted by on Oct 11, 2021

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5 out of 5
Clean and quiet.

Posted by , from East Chicago on Aug 25, 2021

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4 out of 5
The property was very clean. The hotel was a bit difficult to find.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by Craig Wahlrab

Very glad you enjoyed your stay with us, sorry about the difficulty finding our location.

2 out of 5
It is 2 am. It sounds like there has been a wrestling match going on above me since I checked in two and a half hours ago. The overwhelming smell of perfume is giving me a headache. I do believe this is to cover rhe smell of vesuvio??? Or some other stank.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Craig Wahlrab

Very sorry to hear that there were issues with you stay. We hope you give us another chance.

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Craig Wahlrab

Thank you for staying with us!

4 out of 5
Wifi was not the best. Property very nice and clean

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by Craig Wahlrab

Sorry to hear about the wifi, but glad you enjoyed the rest of your stay with us.

5 out of 5
New and clean, breakfast was good. We'd stay again.

Posted by , from Michigan on May 8, 2018

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Comment from Hotel Management

May 10, 2018 by Cierra B. Director of Sales

Thank you for staying with us. We appreciate your feedback and letting us know about your stay.

About the Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel

Location 5311 HETZELL STREET, Cincinnati, OH 45227

Renovations + Closures

The following facilities or services will be unavailable until April 30 2022 (date subject to change):

  • Swimming pool

Property Features

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel. A free area shuttle within 5.00 miles is available. Free self parking is available. This Cincinnati hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5.00 miles
  • Parking: Free self parking

Room Amenities

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel offers 93 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25.00 for check-in between 11 AM and 2 PM
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Cincinnati NE Red Bank Road Hotel
  • Holiday Inn Express Red Bank Road Hotel
  • Holiday Inn Express Cincinnati NE Red Bank Road
  • Holiday Inn Express Red Bank Road
  • Holiday Inn Express Cincinnati NE Red Bank Road Hotel
  • Holiday Inn Express Red Bank Road Hotel
  • Holiday Inn Express Cincinnati NE Red Bank Road
  • Holiday Inn Express Red Bank Road
  • Holiday Inn Express Suites Cincinnati NE Red Bank Road
  • Holiday Inn Express Suites Cincinnati NE Red Bank Road
  • Holiday Express Red Bank Road

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 6:30 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.