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Exceeded our expectations. The reception and first impression was a ten and through entire stay never wavered

The staff was very pleasant and helpful; the breakfast was excellent. The location was a bit far from the airport and difficult for the taxi driver to find, but that is simply due to congestion in Mumbai.

Great hotel with great restaurants. The staff was very helpful.

This may be the MOSt exquisite hotel I've ever seen! I don't know what to say other than, wow, wow, wow, wow, wow! The Taj Mahal Palace in Mumbai is extraordinarily beautiful. Every detail has been carefully and copiously attended to. The hallways leading to the rooms feel like you're in the most exquisite art gallery as the halls are lined with paintings and sculptures and beautiful green plants. The lobby is simply breathtaking. From the moment you walk in, you feel like you've made the smartest choice of hotel you've ever made. The flower arrangements alone would be worth staying here for--they're so sumptuous and beautiful. The pool are is breathtakingly beautiful. The breakfast room (The Sea Lounge) looks like a set from the series, The Crown. The staff could NOT be lovelier and/or more helpful if it tried. But you can sense the exceeding care taken to make sure you'll never forget this destination. Although parts of Mumbai are also poverty-ridden, and that's tough to absorb on the car ride in, I've never stayed in a more beautiful hotel in my life. It's so rare that a hotel actually takes my breath away when I enter it, but this one does absolutely. The hotel has some of the highest end shops I've ever seen in a hotel--like Louis Vuitton. But trust me--this is a vacation that takes you back in time to the British tradition of India. You will feel that you're in one of the most romantic hotels you've ever been in

The hotel was everything I expected: clean, very quiet room, excellent desk service, great buffet, good location (Leopolds Restaurant a 10 minute walk - for Shantaram fans).

The staff at the Four Seasons Mumbai was amazing. The view of the city and sea was incredible. It was a nice way to end a month long journey.