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Comfort Inn & Suites

2.5 star property
Hotel near University of Massachusetts Amherst in Hadley

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Photo gallery for Comfort Inn & Suites

Lobby
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Free daily full breakfast

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
400 Russell St, Hadley, MA, 01035
  • University of Massachusetts Amherst
    ‪2 min drive‬
  • Amherst College
    ‪3 min drive‬
  • Emily Dickinson Museum
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪60 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hadley

In Hadley .Stay at this Hadley hotel and you'll be within half a mile (1 km) of Cinemark At Hampshire Mall and 2 miles (3 km) of University of Massachusetts Amherst. Amherst College and War Memorial are also within 3 miles (5 km).

What's nearby

  • University of Massachusetts Amherst - 2 min drive - 1.4 miles
  • Amherst College - 3 min drive - 1.8 miles
  • Emily Dickinson Museum - 4 min drive - 2.5 miles
  • Mullins Center - 4 min drive - 2.7 miles
  • Hampshire College - 16 min drive - 3.3 miles

Getting around

  • Amherst Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 33 min drive

Restaurants

  • ‪Berkshire Dining Commons - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Arizona Pizza Company - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near University of Massachusetts Amherst in Hadley
Comfort Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Self parking is free.

This Hadley hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
Comfort Inn & Suites offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenity

Courtyard by Marriott Hadley Amherst

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 635 reviews
$189 nightly
The price is $211
Jul 27 - Jul 28
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 16 2025 to August 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from August 16 2025 to August 21 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004601170. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Frequently asked questions

How close is Comfort Inn & Suites to the airport?

Comfort Inn & Suites is 22 mi (33-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Aug 19, 2025 start from $156.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites.

How close is Comfort Inn & Suites to the beach?

This hotel is 5.1 mi (13-min drive) from Puffers Pond South Beach and 9.5 mi (19-min drive) from David Mustante Beach. Don't forget your sunscreen!

Does Comfort Inn & Suites offer free breakfast?

Comfort Inn & Suites offers free full breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Comfort Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn & Suites?

This hotel offers free self parking.

Does Comfort Inn & Suites have a pool?

Comfort Inn & Suites features an indoor pool. The pool will be unavailable from August 16 2025 to August 21 2025 (dates subject to change). The property will be renovating the pool from August 16 2025 to August 21 2025 (completion date subject to change).

Does Comfort Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites to downtown Hadley?

Comfort Inn & Suites is 2.5 mi away from Hadley.

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1008 reviews
Rating 8 - Good. 224 out of 1008 reviews
Rating 6 - Okay. 46 out of 1008 reviews
Rating 4 - Poor. 15 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shenelle, Ozone Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Property was clean and in a great area, surrounded by fast-food and sit-down restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Amenities
Super convenient to the entire 5-colleges region!
Stayed 1 night in Apr 2025

8/10 Good

Corryn

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I was worried at check in that the front desk area had a large propane smell. My daughter and I both were shocked and worried. The front desk woman was kind of rude when we asked about it and said the dryers run on propane so
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, best part was the bed and pillows! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bedding, clean, nicely sized rooms, good breakfast area.
Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Upon my arrival i was greeted with a very rude associate. When checking in the associate, seems like a manager was so rude and she was not helping me directly. A question was asked to the associate whom was helping me to see if I can get a late check out. The other associate answered very rudely “when do you want to check out out” I responded at 1pm and she said that it was not possible. I asked how late can i check out then and she said 11:30. I do not appreciate the manner in which i was talked to given how much I am paying to stay here over night. I drove from 5 hours away to stay the night here on my anniversary. I would have liked her to be more helpful .
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and services
Stayed 3 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

8/10 Good

Norwood

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Molly

Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a great variety of items from waffles to oatmeal, fresh fruit and yogurt. The pool was lovely and the hot tub was roomy and clean. The bed was very comfortable with lots of pillow options. The lighting was very nice, including adjustable reading lights and backlighting for the bed and television. Excellent sercice by all staff. Will definitely stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The room was spacious and immaculate. The bed was very comfortable. The breakfast had a lot of different offerings. The staff was very nice. It was a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It was great!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

Wonshik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paroma

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The reception was not friendly and was not pleasant or polite in their approach when I checked in. Even when I had asked for some help they were very reluctant to talk or share information. There was no smile or greetings. At night when I had come down to ask about water fountains etc she was most reluctant to show me the path. I guess next morning both the gentleman were very pleasant and was eager to help or answer me. The breakfast was standard bread cereals juice coffee eggs and bacon with whole fruits. Place was clean and maintained for refilling and keeping it ready. Once again the staff missed smile to greet good morning☺️. Overall my purpose of going to the business agenda I had was accomplished. Quite accessible to various places.
Stayed 1 night in Apr 2025

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
big rooms, clean
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common area and room were very clean. Bed was super comfortable. Breakfast was nice (what you'd expect.) I didn't swim but the pool and hot tub looked nice. Gym was tiny so I didn't use it. All in all, great value for the money.
Stayed 1 night in Mar 2025