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4.1 out of 5

"I stay here anytime I am here to visit my mom. The staff is great - front desk, dining room, housekeeping staff, maintenance staff. I'm always welco ... " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

3-star hotel near Arboretum of South Barrington

In entertainment district

Within 6 miles (10 km) of this hotel, you'll find Arboretum of South Barrington and Schaumburg Medieval Times. Harper College and Sears Center are also within 6 miles (10 km).

Free area shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 184 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 6 - Nov 7

Premium Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Hoffman Estates ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Hoffman Estates

Family (2)
5 out of 5
I stay here anytime I am here to visit my mom. The staff is great - front desk, dining room, housekeeping staff, maintenance staff. I'm always welcomed with a smile.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by manager

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.

5 out of 5
This hotel felt very safe and was clean and well-maintained. The WiFi worked really well, and the staff was very friendly. The only complaint was that the kitchen was short-staffed, so I ended up getting food elsewhere.

Posted by on Oct 13, 2019

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5 out of 5
The staff was very pleasant and the room was exactly what we were looking for.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 23, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

4 out of 5

Very clean, nice lotion!

Pros: Close restaurants, Quiet
Cons: more pillows
We stayed for one night, the room was clean and quiet. The bed was firm for my taste. The lotion smelled good!

Posted by on Apr 12, 2011

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5 out of 5

Great Stay

The rooms were excellent and the staff was extra friendly. I would recommend it a++++

Posted by on Jul 9, 2010

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4 out of 5

Clean rooms Quality for money

I have stayed in this hotel many times over the last 4 years and always have been very happy. The rooms are clean, service is promt and value for the price is excellent. never a bad experience after at least 20 stays.

Posted by on Oct 15, 2007

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1 out of 5

Would not recommend

We had a group of 8 (4 rooms). The service we expereinced all weekend was terrible! There was no shuttle service until Mon am (and that was only for limited times of the day) & that included locations w/i 5 mile radius. The "pantry" was a small room with a good, expensive variety. The linen in one of the rooms was uncleaned - no apology, no compensation. The lobby area & rooms had a funny smell - all 4 days. Maintenance guy was pleasant. The bus center was open 24 hrs. The pool & exercise area was very small. Wld not recommend - terrible customer service skills by hotel staff.

Posted by on Aug 23, 2007

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About the Hilton Garden Inn Hoffman Estates

Location 2425 Barrington Road, Hoffman Estates, IL 60192

Renovations + Closures

The following facilities or services will be unavailable from August 04 2020 to December 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Hoffman Estates offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 2016 square feet (187 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Hoffman Estates. A free area shuttle within 5 mi is available. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Hoffman Estates hotel.

  • 184 guestrooms or units
  • 7 levels
  • 2016 sq ft of conference space
  • 187 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (30.1 km / 18.7 mi)
  • Train station: Hanover Park Station (9.9 km / 6.2 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Garden Inn Hoffman Estates offers 184 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hoffman Estates hotel provides complimentary wired and wireless Internet access. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Garden Grill - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Pavilion Pantry - This café specializes in American cuisine. Open 24 hours.

Garden Grill Bar - This bar specializes in American cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.