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"I enjoyed my stay. I give them a 10 out of 10. The room was clean, the fridge was clean, the bathroom. " More

By a verified traveler on Mon 17 Jun 2019

Hotel Description

Enjoy free breakfast at this 3-star Wheeling hotel

Near the airport

Within 6 miles (10 km) of this Wheeling hotel, you'll find Chevy Chase Country Club and Kohl Children's Museum. Also within 9 miles (15 km) are Arlington International Racecourse and Allstate Arena.

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. There's a 24-hour fitness center on site, and laundry facilities and barbecue grills are also offered.

Kitchenettes, WiFi

The 141 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include WiFi and pillowtop beds. Limited housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Feb 23 - Feb 24

Suite, 1 Queen Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hawthorn Suites by Wyndham Northbrook Wheeling ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Northbrook Wheeling

Everyone (4) Business (1) Family (1)
4 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 20, 2019 by S

Thank you for choosing to stay with us and taking the time to leave us your star rating here on Travelocity. We really hope you enjoyed your stay and hope you'll come back again. Happy Fall Travels!

5 out of 5
I enjoyed my stay. I give them a 10 out of 10. The room was clean, the fridge was clean, the bathroom.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by S

Hello Travelocity guest, Thank you for sharing your 5 star rating with us and great feedback; "I enjoyed my stay. I give them a 10 out of 10. The room was clean, the fridge was clean, the bathroom." On behalf of our entire Hawthorn Team here in Wheeling, we hope you had a pleasant stay. Have a great Summer -- Please come back soon!

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 7, 2019 by Sharon

Thank you very much for giving us a 5 star rating on Travelocity. We appreciate you taking the time to leave us your feedback for the Hawthorn Suites by Wyndham in Wheeling. We hope you come and stay with us again in the future. Thank you for your business -- Happy Spring.

5 out of 5
Staff was helpful and friendly. Facilities were in excellent condition.

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 24, 2018 by Sharon

Thank you from all of us at Hawthorn Suites, Northbrook Wheeling. We appreciate your 5 Star review. We're glad to hear that our staff was very helpful and friendly. We hope that you will stay with us again very soon.

4 out of 5

Clean and comfortable

Cons: Bottled water in the room
Location: 20 minutes away from O'Hare airport
I was a little skeptical after reading a couple of reviews saying that the rooms are rarely cleaned, but to my surprise the room was clean, the mini kitchen is clean, the bathroom is well lit and clean. Only stayed for a night so I'm not sure about the fact that the room is cleaned once a week, but the room was satisfactory and the bed was comfy. Breakfast is a little limited but for the price paid, isn't too bad.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Oct 12, 2018 by Sharon

Thank you for taking the time to tell us about your positive experience while at the Hawthorn Suites by Wyndham. I will share your feedback with our team who is committed to provide great service. Again, Thank you and we look forward to seeing you again!

2 out of 5

Remodeled recently

Pros: Newly remodeled inside and out. Very nice breakfast and friendly staff.
Cons: Hire more dedicated staff.
Location: The location was great for us. We were leaving out of ORD and the hotel calls a taxi company that they work with to take us right to the airline.
We were very happy with our room and were very surprised to see we had a kitchen, we weren't expecting it. We were only staying there the day before and the day after our European vacation so we never used it but, it was nice to have. The room we had when we returned from our vacation was clean except for the coffee carafe which had old, crusty food stuck on the outside of the carafe so we never used it.

Posted by , from Wisconsin on May 19, 2017

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4 out of 5

It's okay for a suite stay at a reasonable price

Pros: Like having a frig, room was clean, hotel was quiet
Cons: Breakfast was a little lacking, but adequate.
Location: I have no clue
No one at the front desk. While someone immediately responded when I used the phone as the sign said, I worry about security when no one is there most of the time.

Posted by , from chicago Il on Apr 11, 2016

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Comment from Hotel Management

Jul 15, 2016 by George Harris

Thank you for providing your comments. We appreciate your time to fill out a review. Safety & Security are our top priority, and we work very hard each day to maintain a safe and secure property. We do have security cameras strategically positioned throughout the hotel to ensure a safe operation.

4 out of 5

Comfortable room

I stayed for one night and was pleased with the stay. The room was roomy and comfortable, the hotel was in a convenient location, and I had no issues at all. I'd recommend this hotel to anyone in the area for a short-term or extended stay.

Posted by , from Naperville, IL on Feb 3, 2011

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1 out of 5

Worst long term stay

This ahs got to be the worst run Candlewood Suites I've ever stayed at. The changed the rates on me they over charged and had to fight to get it reversed. The stay is unresponsive. Had stuff taken out of my room, had people go into my room other than maids. Do not stay here. it is horrible - they place smells as well.

Posted by on Jun 16, 2010

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5 out of 5

will stay again and again

I was so happy with the Candlewood Wheeling, and really surprised at the quality I recieved for such a great price. I have to go to Deerfield 2-3 times a month and with the shuttle to and from the office, and the access to Bally's Fitness, the great staff, everything was such a great value. I was also upgraded last time I went because of my priority club status and the one bedroom suite was too die for. My favorite thing was how clean and fresh smelling the rooms and hallways were. I had one neighbor once that was cooking middle eastern food and the hallway was engolfed with the smell for a minute and then 10 mins later it was like it was never there. Can't wait to stay again, and would recommend it to anyone!

Posted by on Dec 11, 2009

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About the Hawthorn Suites by Wyndham Northbrook Wheeling

Location 8000 Capitol Drive, Wheeling, IL 60090

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. An area shuttle within 5 miles, a shopping center shuttle, and a train station pick-up service are free. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Hawthorn Suites by Wyndham Northbrook Wheeling. Self parking is free. This 3-star Wheeling hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • Built in 1991
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Prospect Heights Station (2.4 km / 1.5 mi)
  • Property shuttles: Free area shuttle within 5 miles, train station pick-up, and shopping center shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hawthorn Suites by Wyndham Northbrook Wheeling offers 141 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Wheeling hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchenette
  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Train station shuttle service is available at scheduled times from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to get details.

Train station transportation is offered at scheduled times from 7:00 AM to 7:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Long-term renters welcome
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Northbrook
  • Hawthorn Suites Northbrook Wheeling
  • Hawthorn Suites Wheeling
  • Hawthorn Suites Wyndham Northbrook
  • Hawthorn Suites Wyndham Northbrook Hotel
  • Hawthorn Suites Wyndham Northbrook Hotel Wheeling
  • Hawthorn Suites Wyndham Northbrook Wheeling
  • Wyndham Northbrook
  • Hawthorn Suites Wyndham Northbrook Wheeling Hotel
  • Candlewood Suites Chicago - Wheeling Hotel Wheeling
  • Candlewood Wheeling
  • Hawthorn Suites by Wyndham Northbrook Wheeling Hotel
  • Hawthorn Suites by Wyndham Northbrook Wheeling Wheeling
  • Hawthorn Suites by Wyndham Northbrook Wheeling Hotel Wheeling

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hawthorn Suites by Wyndham Northbrook Wheeling.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.