Flights to Bentonville

I got confused when I was checking in at the gate. I was flying to Fayetteville AR and was waiting at the Fayetteville NC gate. I only realized it when one of the gate attendants asked me why I was at that gate. I told her because I’m going to Fayetteville to go see my daughter and grandson. She apologized and said I was at the wrong gate. I almost started to cry and the the other gate attendant told me to step next to her she was going to try to help me. She informed me that the plane to Fayetteville AR had already left. Then I really wanted to cry. She told me to try to stay calm she was going to try to continue to help me. She told me that there was not another flight that evening but one the next morning. She said she could put me on that flight if I wanted to. I was so appreciative. She was such a wonderful person. She also realized I wasn’t from around there and asked me if I wanted to see if she could find me an overnight hotel. I told her no thank you. She was such a wonderful person. I asked what her name was because I want to make sure I write a letter telling how nice and helpful she was to me. Her name is Xiomara Martinez. Please let her know how much I appreciated everything she did for me. Thank you - A very happy customer

Flight was delayed as it was an inbound flight that was delayed and then the plane had to be serviced before we could leave. I dont understand why time is not built in for that knowing that the flight is leaving directly after arrival.

I don't like the airline purposely separating families or couples in order to force you to pay extra to choose your seats. Dumb. Will fly Southwest when I can because of that

Not getting proper notification that my bags were going to be 3 hours late! I had frozen food in my bag and was not told that my bags were put on a later flight! I got a voice message after I landed in Fayetteville AR, nothing before hand!! Had to wait 3 hours for luggage as well as a 3 hour drive home!!