"Walk in shower in ADA room #104 floods floor, has to lay down extra towels 😂😂 " More
Near the airport
You'll be within half a mile (1 km) of Renaissance Park and 2 miles (3 km) of Billy Graham Library with a stay here. Charlotte Premium Outlets and Bank of America Stadium are also within 6 miles (10 km).
Free shuttle, breakfast
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free continental breakfast each morning.
Jun 10, 2023 by Shylynne Silvers
Thank you for your positive review! We are so pleased to learn that you had a wonderful experience. Should your travels bring you back to Charlotte in the future, we would love the opportunity to have you as our guests again.
Jun 10, 2023 by Shylynne Silvers
Thank you for your positive review! We are so pleased to learn that you had a wonderful experience. Should your travels bring you back to Charlotte in the future, we would love the opportunity to have you as our guests again.
Mar 16, 2023 by Elisha Wenceslao - AGM1
Dear Jason: We hope you will accept our apology for your overall disappointment with your visit. We take your feedback very seriously and will share with our team so we can make the appropriate adjustments to improve our guest's experiences going forward. We hope that on a future visit to our area, that we will have another opportunity to better your experience at our hotel. If I can be of any assistance to you, please feel free to contact me directly.
Feb 5, 2023 by Elisha Wenceslao - Assistant General Manager
Hello Michael, Thank you for your awesome review. I will be sure to share this with our entire team. We hope to see you again during your next visit to Charlotte, NC.
Nov 18, 2022 by Shylynne Silvers Assistant General Manager II
Thank you for your positive review! We are so pleased to learn that you had a wonderful experience. Should your travels bring you back to Charlotte in the future, we would love the opportunity to have you as our guests again.
The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3-star Charlotte hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Long-term parking (surcharge) , Free self parking
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.