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"I was very disappointed no meal as was only reason booked there. Would have appreciated being told before date of reservation. " More

By a verified traveler on Tue 22 Sep 2020

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Hotel Description

Hotel near Patriots Point in Mount Pleasant

In Mount Pleasant

You'll find Patriots Point and Shem Creek Park within 2 miles (3 km) of this Mount Pleasant hotel. USS Yorktown and Waterfront Park are also within 3 miles (5 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Dec 19 - Dec 20

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Charleston Mt Pleasant ratings based on 17 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Charleston Mt Pleasant

Everyone (5) Business (1) Couples (5) Family (2)
3 out of 5
I was very disappointed no meal as was only reason booked there. Would have appreciated being told before date of reservation.

Posted by , from Boiling Springs SC on Sep 22, 2020

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Comment from Hotel Management

Sep 22, 2020 by Hotel Management

Thank you for being our guest. We regret your disappointment with our breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management

5 out of 5

Posted by on Feb 25, 2020

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4 out of 5

Posted by on Oct 26, 2019

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2 out of 5
The air conditioner sucked and the toilet wouldn’t flush and very little water pressure

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Hotel Management

Thank you for choosing to stay with us. Please accept our sincere apologies for the issues and inconvenience you experienced with the air conditioning and toilet in your suite. Our maintenance team will check on it right away, and we thank you for bringing it to our attention. We appreciate you being our guest and hope to see you again soon.   Sincerely, Hotel Management

4 out of 5
The plus side...The property and rooms are super clean. Located close to Patriots Point. The staff is super friendly. Down side... the free "breakfast", is not breakfast. It is a basket of muffins and packets of grits on a coffee bar. And we were supposed to have 2 Queen beds, ended up with 2 Double beds. Overall, we did enjoy our stay. We will definitely be back!

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Hotel Management

Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you not only liked our courteous associates but also our ideal location close to many interesting destinations. However, we regret the inconvenience you had with the reservation issue and the breakfast not being according to your liking. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

4 out of 5
It was in a good location. It was clean and very cozy!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Hotel Management

Thank you for reviewing your experience at Extended Stay America. It is a delight to know you were happy with our well-kept property and that you found our location convenient for your needs. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

4 out of 5
No coffee pot in room when add said there wood be one

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Hotel Management

Thank you for staying with Extended Stay America. It is nice to hear you had an overall comfortable stay. Please know, the coffee maker is available and complimentary at the front desk at any time. It was a pleasure hosting you and hope to see you again soon. Sincerely, Hotel Management

3 out of 5
Clean but the door to our room needed the battery for the entrance replaced. We returned after eating and were locked out of our room for an hour while the lady running the front desk tried to get it fixed. After a very long day , I at least expected an apology or something but all she said was I'm sorry.

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Hotel Management

Thank you for taking the time to post your review. It is our mission to provide our guests with the best service possible, so we regret your disappointment. We clearly missed the mark during your stay, and we apologize for that. Your concerns have been shared with the staff members so that they can be more diligent going forward. We hope you will consider us again the next time your travels bring you back. Sincerely, Hotel Management

3 out of 5
The location was excellent. Short distance to historic area, and Mt. Pleasant seemed very clean and safe. However, the property is dated, the room was musty, the bathroom was like a sauna, the fan didn’t work well, and there was no bathroom in the lobby to use when we arrived early. Great price.

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Hotel Management

Thank you for staying with us. We are glad you loved our convenient location close to the historic area to be of great value. However, we are sorry for the disappointment you had with the room and the bathroom. Be assured your concerns will be shared with the appropriate individuals to ensure these issues are fixed immediately. We hope you will return so we can make it up to you. Sincerely, Hotel Management

5 out of 5
Convenient location.. Friendly staff and clean rooms

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 20, 2019 by Hotel Management

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

About the Extended Stay America Suites Charleston Mt Pleasant

Location 304 Wingo Way, Mount Pleasant, SC 29464-2839

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Charleston Mt Pleasant also features laundry facilities, discounted use of a nearby fitness facility, and a front desk safe. This Mount Pleasant hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Charleston Mt Pleasant offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 25

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Mt.
  • Extended Stay America Charleston Mt. Pleasant Hotel
  • Extended Stay America Charleston Mt. Hotel
  • Extended Stay America Charleston Mt. Pleasant
  • Extended Stay America Charleston Mt.
  • Extended Stay America Charleston Mt. Pleasant
  • Extended Stay America Suites Charleston Mt Pleasant Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.