2/10 Terrible
ROBERT, DEALE
Feb 9, 2026
A true nightmare. Upon entering my room I noticed a strong chemical odor and my lungs immediately began burning, I was coughing uncontrollably and gasping for breath; I quickly left the room and returned to the office, they sent a staff member up and found that a careless staff member had left an ozone machine left on. Ozone is highly toxic and can only be used in unoccupied rooms, its a safety hazard and violation of OSHA standards punishable by fines up to $12,000. I was then kept waiting for more than 30 minutes to get a new room, after changing rooms did not receive housekeeping services for two days, TV inoperative, dirty faucet, used coffee cup left in Keurig machine, control panel on microwave broken. There were no paper coffee cups and when I called to report this I was told "you have to come down and get one yourself". Poor attention to detail by staff, poor customer service; will never stay there again
ROBERT
Stayed 3 nights in Feb 2026
































