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4.1 out of 5

"My group was very impressed they were four of us we came to Charleston for a Christmas holiday and this was a very pleasant surprise the hotel was jus ... " More

By a verified traveler on Mon 14 Dec 2020

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Hotel Description

3.5-star hotel near Mount Pleasant Towne Centre

In shopping district

You'll be within 2 miles (3 km) of Mount Pleasant Towne Centre and 6 miles (10 km) of Shem Creek Park with a stay here. Patriots Point and Fort Moultrie are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like washers/dryers and microwaves, the 128 guestrooms also offer free WiFi and flat-screen TVs. Premium bedding, coffee/tea makers, and free local calls are also available.

Den Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Nov 8 - Nov 9

Accessible One Bedroom Suite, King Bed plus Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible (Tub) One Bedroom Suite, 2 Queen Beds plus Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Suite, Two Queen Beds with Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Den Room, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House Charleston / Mount Pleasant ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt House Charleston / Mount Pleasant

Everyone (5) Couples (2) Family (4)
4 out of 5
.

Posted by on Aug 4, 2021

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5 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 19, 2021 by K.W

Thanks for staying at the Hyatt House Mt Pleasant. We look forward to your next visit!

5 out of 5
My group was very impressed they were four of us we came to Charleston for a Christmas holiday and this was a very pleasant surprise the hotel was just beautiful clean everyone there was very nice and there was nothing nothing we could’ve ever asked for it was very modern nice TVs

Posted by , from Richlands,NC on Dec 14, 2020

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Comment from Hotel Management

Dec 14, 2020 by Front Office Manager

Thank you so much for for your kind review. We are so glad to hear that you all enjoyed your stay with us and that you got to spend the holidays here. We wish you all safe travels home and we look forward to seeing you again in the future!

4 out of 5
I like the layout of the room. I didn't like the fact that the hotel bar closed at 10:00pm on a Saturday night.

Posted by , from Mooresville on Dec 8, 2019

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Comment from Hotel Management

Jan 2, 2020 by Marnie

Thank you for staying with us! We appreciate your feedback.

4 out of 5
PRO: Excellent property, clean, good location, friendly staff. Would like Happy Hour & Coffee provided in Lobby

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 15, 2019 by Drew

Thank you for your kind words and feedback. We are glad you enjoyed your stay with us. Thank you for your suggestions, we are always looking for ways to better serve our guests. We hope that you stay with us again in the future.

5 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by Kai Wright

Thanks for staying with us. Hope to see you again soon!

3 out of 5
it's a new hotel so check out process was weird, they couldn't print us a receipt. The bar wasn't fully stocked

Posted by on Aug 14, 2019

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5 out of 5
The location of the Hotel was ideal. Ten minutes or less away from everything in Mt. Pleasant, including the drive to the beach on Isles of Palm. Calm street and area- parking on the street or in the parking lot always available.

Posted by , from Pittsburgh on Jul 26, 2019

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3 out of 5

Posted by on Jul 9, 2019

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3 out of 5
We would have given higher ratings here except for a couple things: housekeeping issues and a lack of communication over it. We were immediately impressed with the hotel, the room and the location. The amenities, including breakfast, were great. After one night, we were glad to have bypassed our usual hotel for this one. But there was a breakdown in housekeeping. Our room wasn't cleaned for 2 of our 4 days there. We spoke with management and they offered us (and others) a credit. The next day, another staffer explained that the issues arose due to overbooking and holiday-stay extensions made online. (It's unclear why our room was affected by it since we never made changes to our stay.) We're willing to give this hotel another chance and hope whatever glitches they had over the holiday are fixed.

Posted by on Jul 8, 2019

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About the Hyatt House Charleston / Mount Pleasant

Location 1430 Midtown Avenue, Mount Pleasant, SC 29464

Property Features

Hyatt House Charleston / Mount Pleasant offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1775 square feet (165 square meters) and includes conference space. The business-friendly Hyatt House Charleston / Mount Pleasant also features concierge services, a convenience store, and express check-out. An area shuttle within 5 miles is available for a fee. Self parking is free. This 3.5-star Mount Pleasant hotel is smoke free.

  • 128 guestrooms or units
  • 1775 sq ft of conference space
  • 165 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Washer/dryer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle within 5 miles available for a surcharge
  • Parking: Free self parking

Room Amenities

Hyatt House Charleston / Mount Pleasant offers 128 accommodations with washers/dryers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Washer and dryer
  • Flat-screen television
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

H Bar - This bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Mount Pleasant-Midtown Aparthotel Mount Pleasant
  • Hyatt House Mount Pleasant-Midtown Aparthotel
  • Hyatt House Mount Pleasant-Midtown Mount Pleasant
  • Hyatt House MT Pleasant Midtown
  • Aparthotel Hyatt House Mount Pleasant-Midtown
  • Hyatt House Mount Pleasant-Midtown Aparthotel Mount Pleasant
  • Hyatt House Mount Pleasant-Midtown Aparthotel
  • Hyatt House Mount Pleasant-Midtown Mount Pleasant
  • Mount Pleasant Hyatt House Mount Pleasant-Midtown Aparthotel
  • Hyatt House Mount Pleasant Midtown
  • Hyatt House MT Pleasant Midtown
  • Aparthotel Hyatt House Mount Pleasant-Midtown
  • Hyatt House Mount Pleasant-Midtown Aparthotel Mount Pleasant
  • Hyatt House Mount Pleasant-Midtown Aparthotel
  • Hyatt House Mount Pleasant-Midtown Mount Pleasant
  • Aparthotel Hyatt House Mount Pleasant-Midtown Mount Pleasant
  • Mount Pleasant Hyatt House Mount Pleasant-Midtown Aparthotel
  • Hyatt House Mount Pleasant Midtown
  • Hyatt House MT Pleasant Midtown
  • Hyatt House Mount Pleasant Midtown
  • Hyatt House Charleston / Mount Pleasant Hotel
  • Hyatt House Charleston / Mount Pleasant Mount Pleasant
  • Hyatt House Charleston / Mount Pleasant Hotel Mount Pleasant

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.