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"I really enjoyed my stay at this hotel. The staff went above and beyond to cater to all of my needs. Even coming to my room and showing me how to get the TV into English. When I needed a taxi to go sightseeing . All I had to do was go to the front desk and within minutes I had a taxi driver they trusted there to pick me up. I am an American with a very limited Spanish vocabulary. Using Google translate I was able to communicate perfectly with the staff. They then used Google translate on their phones to communicate back to me. The staff Was very dedicated to making sure everyone was using PPE protection and hand sanitizing stations throughout the whole hotel. Each Morning the staff prepared a wonderful breakfast for you. The rooftop gazebo was an excellent place to sit and relax in the afternoon and drink a couple of beers. Which was nice after a long day of sightseeing Right outside the doors of the hotel there were a few cafeteria/cantinas that had very delicious empanadas and other local delicacies. I also found a craft beer shop called BBC. It had a great atmosphere and was within about 200 yards of the hotel . The hotel is so conveniently located within walking distance to downtown, The planetarium, the National Museum of Columbia, and also the Montserrat. In the downtown area there were so many restaurants to choose from even during this time of COVID-19. I had no issues finding some great food. I would definitely consider this hotel again on my next trip back. "

"Excelente servicio tanto como front desk como servicio a la habitación. Buena localización. "