"Best hotel in bogota !! Hands down the greatest experience interacting with the staff and employees. " More
Chicó stay
Your stay at this Chicó hotel places you within 3 miles (5 km) of 93 Park and Unicentro Bogotá. Virrey Park and Embassy of Spain are also within 2 miles (3 km).
Luxury amenities
A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and free self parking.
Feb 27, 2023 by Andrea Garcia
Dear guest, we are pleased to know that you enjoyed your stay with us, and that you keep choosing us for your visits to Bogotá, we guarantee you will continue to receive an excellent service, so that your business trips are a total success.
Jan 16, 2023 by Andrea Garcia
Dear guest, we are pleased to know that you enjoyed your stay with us, and that you keep choosing us for your visits to Bogotá, we guarantee you will continue to receive an excellent service, so that your business trips are a total success.
Jan 7, 2020 by Quality and Customer Service Manager
Dear Guest: Thank you for your kind comments, we are glad to know that I enjoy our services. We look forward to your return soon. Sincerely,
Feb 12, 2019 by Quality Manager and customer service
Respected guest: We apologize for the inconvenience caused, we work to improve and prevent this type of inconvenience from recurring. Cordially,
Mar 1, 2018 by Quality Manager and customer service
Respected guest: Thank you for your vote of confidence, it is very valuable for us to know that I enjoy your stay, it will be a pleasure to have you back with us. Cordially,
The following facilities are closed on Sunday:
Casa Dann Carlton Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 581 square feet (54 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Casa Dann Carlton Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 4.5-star Bogotá hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Casa Dann Carlton Hotel & Spa offers 327 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Casa Dann Carlton Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.