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4.7 out of 5

"Best hotel in bogota !! Hands down the greatest experience interacting with the staff and employees. " More

By a verified traveler on Sun 15 Jan 2023

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Hotel Description

4.5-star luxury hotel near 93 Park

Chicó stay

Your stay at this Chicó hotel places you within 3 miles (5 km) of 93 Park and Unicentro Bogotá. Virrey Park and Embassy of Spain are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and free perks like full breakfast and free self parking.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$89* Per night/room Mar 22 - Mar 23

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casa Dann Carlton Hotel & Spa ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Dann Carlton Hotel & Spa

Everyone (5) Couples (1) Family (1)
5 out of 5
Good service

Posted by on Feb 27, 2023

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Comment from Hotel Management

Feb 27, 2023 by Andrea Garcia

Dear guest, we are pleased to know that you enjoyed your stay with us, and that you keep choosing us for your visits to Bogotá, we guarantee you will continue to receive an excellent service, so that your business trips are a total success.

5 out of 5
Best hotel in bogota !! Hands down the greatest experience interacting with the staff and employees.

Posted by , from Saa Pablo on Jan 15, 2023

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Comment from Hotel Management

Jan 16, 2023 by Andrea Garcia

Dear guest, we are pleased to know that you enjoyed your stay with us, and that you keep choosing us for your visits to Bogotá, we guarantee you will continue to receive an excellent service, so that your business trips are a total success.

3 out of 5

Posted by , from Astoria on Aug 13, 2022

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5 out of 5
excellent, save and the service was superior!

Posted by on Dec 13, 2021

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5 out of 5

Posted by on Oct 18, 2021

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5 out of 5

Posted by on Nov 29, 2020

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5 out of 5
excellent hotel. Huge rooms, great food breakfast included. bed and everything neat and comfortable. Even had room service dinners twice very impressed would definitely stay again.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 7, 2020 by Quality and Customer Service Manager

Dear Guest: Thank you for your kind comments, we are glad to know that I enjoy our services. We look forward to your return soon. Sincerely,

Renovations + Closures

The following facilities are closed on Sunday:

  • Fitness facility

Property Features

Casa Dann Carlton Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 581 square feet (54 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Casa Dann Carlton Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 4.5-star Bogotá hotel is smoke free.

  • 327 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1998
  • Full breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Estación Usaquén Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

La Trattoria - This restaurant serves breakfast only.

Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Casa Dann Carlton Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Casa Dann Carlton Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per vehicle
  • Airport shuttle fee per child: USD 0.00
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Carlton
  • Casa Dann Carlton
  • Casa Dann Carlton Bogota
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Hotel Bogota
  • Hotel Casa Dann Carlton
  • Casa Dann Carlton Hotel And Spa
  • Casa Dann Carlton Hotel Bogotá
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Bogotá
  • Casa Dann Carlton
  • Bogotá Casa Dann Carlton Hotel & Spa Hotel
  • Casa Dann Carlton Hotel & Spa Bogotá
  • Casa Dann Carlton Hotel Spa
  • Hotel Casa Dann Carlton Hotel & Spa Bogotá
  • Hotel Casa Dann Carlton Hotel & Spa
  • Casa Dann Carlton Hotel Spa
  • Casa Dann Carlton & Spa Bogota
  • Casa Dann Carlton Hotel & Spa Hotel
  • Casa Dann Carlton Hotel & Spa Bogotá
  • Casa Dann Carlton Hotel & Spa Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.