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 New Castle •1 Room
 New Castle • 1 Room
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Quality Inn New Castle

2.5-star property
1740 New Butler Rd, New Castle, PA 1-855-201-7819
4.4 out of 5
Excellent!
See all 7 travelocity Reviews

"Room was fine. However fitness center was "closed until further notice". That was a big disappointment. Breakfast is very limited. Upon arrival I ... " More

By a verified traveler on Tue 02 Jan 2024

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Hotel Description

Enjoy free breakfast at this New Castle hotel

In New Castle

You'll find Cascade Park and New Castle Primary Care within 3 miles (5 km) of this hotel. Hospital Butler Memorial and Immanuel Episcopal Church are also within 3 miles (5 km).

Free perks

This hotel features a gym and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn & Suites New Castle ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites New Castle

Everyone (6) Couples (1)
3 out of 5
Room was fine. However fitness center was "closed until further notice". That was a big disappointment. Breakfast is very limited. Upon arrival I paid for my 3-night stay in full. However, when I checked my credit card account, I found that my credit card was charged for an additional 2 nights. I called and was promised a refund but instead another charge showed up for the same amount. I will stop the credit card payment but I should not have to deal with two bogus charges.

Posted by , from DAMASCUS on Jan 2, 2024

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Comment from Hotel Management

Feb 8, 2024 by kc

Thank you Sorry about he fitness center

5 out of 5

Posted by on Oct 16, 2023

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Comment from Hotel Management

Oct 20, 2023 by Tiffany S.

Paul,Thank you kindly for taking the time to provide us with feedback. Your satisfaction is important to us, and we always appreciate your honesty. Please consider staying with us again, should the need arise!

5 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 22, 2021 by Richard

Thank you!!

5 out of 5
Easy entry access and nicly lighting

Posted by on May 24, 2021

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Comment from Hotel Management

May 31, 2021 by Richard

Thank you for this feedback; glad you enjoyed the stay - hope to see you again.

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 14, 2021 by Richard

Thank you very much for this review

5 out of 5

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by kc

Thank you so much for your feedback. we are so glad you enjoyed and thank you for choosing Quality Inn New Castle. Warm Regards, Kristine Caravella Manager

3 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by kc

Thank you for the feedback. It is greatly appreiated. Sincerely. Kristine Caravella

About the Quality Inn New Castle

Location 1740 New Butler Rd, New Castle, PA 16101

Property Features

Quality Inn & Suites New Castle offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free. Smoking is allowed in designated areas at this New Castle hotel.

  • 79 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel New Castle
  • Quality Inn New Castle
  • New Castle Comfort Inn
  • Comfort Inn New Castle Hotel
  • Comfort Hotel New Castle
  • Quality New Castle
  • Quality Inn
  • Quality Inn New Castle
  • Quality & Suites New New
  • Quality Inn Suites New Castle
  • Quality Inn & Suites New Castle Hotel
  • Quality Inn & Suites New Castle New Castle
  • Quality Inn & Suites New Castle Hotel New Castle

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.