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"All was great, love the non carpet, bed was great and " More

By a verified traveler on Mon 09 Dec 2019

Hotel Description

Enjoy free breakfast at this Carlsbad motel

Close to the boardwalk

Within 6 miles (10 km) of this Carlsbad motel, you'll find Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area. Carlsbad Water Park and Riverwalk Recreation Center are also within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 56 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$55* Per night/room Aug 5 - Aug 6

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Super 8 by Wyndham Carlsbad ratings based on 40 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Super 8 by Wyndham Carlsbad

Everyone (10) Couples (1) Family (1)
4 out of 5

Posted by on Jun 26, 2020

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Comment from Hotel Management

Jun 26, 2020 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4 out of 5
All was great, love the non carpet, bed was great and

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Manager

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our bed and also our carpet. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4 out of 5
Staff was very helpful and informative of what was going on in the area.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 27, 2019 by Manager

Thank you for your valuable opinion regarding our staff and area. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

4 out of 5
Bed was comfortable, good for price you pay. Close to carlsbad caverns.

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 22, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and price. I hope you will return to enjoy a memorable and exceptional experience.

3 out of 5

Down graded to this one

Pros: I got the room!
Cons: Breakfast was very minimal, no eggs or meats.
Location: Cavern tour was great.
Cancelled due to over booking at the Marriott. What good is a confirmation #. Tavelosity put us into the Super 8 as a reward for our inconvenience. Saved us $500 but the experience was far less than desired.

Posted by on Jun 15, 2018

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Comment from Hotel Management

Jun 21, 2018 by Guest Relations Manager

Dear guest, We apologize for not living up to your expectation in terms of the cleanliness and quality of accommodation. We will have our key people review your comments and work on the rectification. Thank you for your review and we will do our best to make your next stay with us will be a better and worthwhile experience.

4 out of 5

Nice Hotel for the price!!!

The stay was great the room was clean the staff was helpful they had free breakfast adding some boiled eggs to the breakfast menu would help more thou , the room was comfortable and clean, I think the only thing that would need more TLC would be the bathroom I know they remodeled their Room lately but the bathroom still needs a bit more when it come to cracks on the wall to the rusty shower curtain pole. But overall it was great my kids loved it!!!

Posted by on Jul 16, 2017

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Comment from Hotel Management

Jul 28, 2017 by Manager

Thank you for sharing your detailed feedback about your recent stay at Super 8 Carlsbad. We are glad to note that you enjoyed your overall stay although there was minor issue with the condition of our bathroom which you find sub par. Kindly get in touch with us for your next reservation and we will ensure that you have an overall great experience.

2 out of 5

Very Disappointing

Pros: The bed, the shower pressure. Those were the positives.
Cons: What could be improved? The cleanliness, the safety, the random doorbell noise.
Location: The location was fine. Nothing within walking distance, but a short drive to just about anything in town. Close to Carlsbad Caverns and that is all.
Where to start? The window lock did not work. That might not normally be a problem, but the window was at ground level. That's just not safe. There was a small stick stuck in the window groove. However, it was only about two-thirds the length of the window - not enough to stop someone from opening the window and sticking their arm through to open it fully. The bathroom was not clean, there were small hairs on the toilet seat. There was an intermittent ringing of a doorbell. Not sure what is was for or where it actually rang, but the first time it did ring, I opened to door to the hallway thinking that this was some strange hotel with a doorbell for my room. That was not the case. And when it rang around 3 in the morning...not something I should have to deal with as a hotel guest. The mini-fridge, which, for some reason was touted as one of the main features of the room on the hotel's website, was quite warm (the room was colder than the fridge). The room wasn't all bad, don't get me wrong. The bed was actually quite comfortable, with a cool headboard picturing the nearby Carlsbad Caverns. The shower was decent. Good water pressure (unlike many hotels), though if you're any taller than my 5'6", you're going to be bending over backward just to get your hair wet.

Posted by , from Texas on Jan 30, 2017

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Comment from Hotel Management

Feb 3, 2017 by Manager

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.

4 out of 5

Nice hotel and near to cave

Pros: A sense of safety and security as rooms can be accessed from inside gallery only.
Cons: breakfast can be improved by providing multiple thermoses of milk and everything else.
Location: Carlsbad caves are nearby because of which we stayed in this hotel. And its worth visiting once.
It was a nice stay. As room door was opening inside gallery so there was the sense of safety also. To access any room, you have to use stairs so if you have heavy luggage to take to your room then it could be an issue.

Posted by on Jan 6, 2017

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Comment from Hotel Management

Jan 9, 2017 by Manager

thanks

4 out of 5

Easy to find. Staff nice and friendly.

The hotel while slightly aged was clean and staff was handy for all times. Breakfast area clean and plentiful. However it was on second floor, little weird. You had to climb stairs, if you couldn't go up steps it would have been awkward. Room was clean, a/c was adequate, just took awhile to cool off room. All and all it did nicely. I have stayed in rooms that were a lot nicer and a lot worse .

Posted by , from Odessa, Tx on Aug 27, 2016

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Comment from Hotel Management

Sep 7, 2016 by Guest Relations Manager

Caren, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate the suggestions concerning the stairs to the breakfast area, we are looking into addressing this. I am happy you enjoyed your stay overall, and hope you will come see us again.

3 out of 5

One Night stay near Carlsbad Caverns

This is a “you get what you pay for” motel. This is an older building with no elevator, dirty hall ways and an ok breakfast, but the room was clean and comfortable. The price was less than half the nicer motels in the area. I would not recommend it for a family but was fine for a one night stay between trips to Carlsbad Caverns.

Posted by , from Green Bay on Jan 11, 2016

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Comment from Hotel Management

Jan 24, 2016 by Guest Relations Manager

Hello Mike, I am very sorry to hear that you were not very pleased with your stay at our hotel. Nevertheless, we thank you for sharing your thoughts, this will be included in the report I will send to management for their reference, Thank you for the helpful points that we can use to help us further improve the quality of accommodation we offer to our guests.

About the Super 8 by Wyndham Carlsbad

Location 3817 National Parks Hwy, Carlsbad, NM 88220

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Super 8 by Wyndham Carlsbad. Free self parking is available. This Carlsbad motel is smoke free.

  • 56 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Carlsbad, NM (CNM-Cavern City Air Terminal) (4.3 km / 2.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Carlsbad offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (heating)

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Carlsbad Super 8
  • Carlsbad Super 8 Motel
  • Super 8 Motel Carlsbad
  • Super 8 Carlsbad Motel
  • Super Eight Carlsbad
  • Carlsbad Super Eight
  • Super 8 Motel Carlsbad Hotel
  • Super 8 Wyndham Carlsbad Motel
  • Super 8 Wyndham Carlsbad
  • Super 8 Carlsbad
  • Super 8 by Wyndham Carlsbad Motel
  • Super 8 by Wyndham Carlsbad Carlsbad
  • Super 8 by Wyndham Carlsbad Motel Carlsbad

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.