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4.7 out of 5

"It was a great room. Plenty of space to stretch out & relax. Loved the large shower. Mykle checked us in & he was very attentive & helpful. Thanks for ... " More

By a verified traveler on Sun 17 Nov 2019

Hotel Description

Hotel perfectly located for exploring Carlsbad

City center stay

Within a 10-minute walk of the hotel, you'll find Carlsbad Medical Center and Pecos River Flume. Also, Lamont Street Park is within 3 miles (5 km) and Living Desert Zoo & Gardens State Park is within 6 miles (10 km).

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like sofa beds and microwaves, the 87 guestrooms offer free WiFi and free wired Internet, as well as pillowtop beds. Other amenities include TVs, free newspapers, and hair dryers.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$111* Per night/room Aug 14 - Aug 15

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Carlsbad ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Suites Carlsbad

Everyone (9) Family (2)
3 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Jun 8, 2021 by TM

Thank you for providing your feedback! Please never hesitate letting us know if there is anything we can do to make your stay better.

5 out of 5

Posted by on Oct 17, 2020

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Comment from Hotel Management

Oct 27, 2020 by The Comfort Suites Carlsbad Team

Thank you for your rating and for staying with us!

5 out of 5

Posted by on Jul 5, 2020

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Comment from Hotel Management

Aug 24, 2020 by Joanna Burns

Thank you for your review! We would love to have you stay with us next time your travels bring you to Carlsbad! We appreciate your business!

5 out of 5
It was a great room. Plenty of space to stretch out & relax. Loved the large shower. Mykle checked us in & he was very attentive & helpful. Thanks for the cookies. They hit the spot.

Posted by on Nov 17, 2019

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5 out of 5
The front desk clerk, Art, was very friendly and helpful. The cookies and the popcorn were a nice touch after a long drive to get there! Breakfast eating area was a good size to accommodate everyone and well maintained. The breakfast was good and was kept stocked well.

Posted by , from Northern California on Jul 21, 2019

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4 out of 5

Posted by on May 20, 2019

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5 out of 5
I was a nice place to stay overnight. Breakfast was good.

Posted by on May 11, 2019

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5 out of 5

Nice hotel, no problems

Pros: Everything as expected and working properly.
Cons: Didn't have any problems. Was overall very happy.
Location: This is on the North side of the city, about 6 or 7 miles farther from the Carlsbad caverns than the hotels on South side of town.
Room was comfortable and clean. Staff friendly and efficient. No problems.

Posted by , from So. California on Jul 21, 2017

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5 out of 5

Visit to the Caverns

Very nice hotel. North side of town. Comfy bed and couch. Very roomy.

Posted by on Aug 28, 2016

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5 out of 5

Great hotel on our visit to the caves

I really had no idea what to expect when I booked this hotel for our upcoming trip to the Carlsbad Caverns. This was one night on our 6-8pm day cross-country roadtrip. This turned out to be the nicest hotel of the entire trip. The room was large - more like a suite (I don't always believe the rooms will be suites when they have suites in the title). Everything was clean and comfortable. A hot buffet breakfast was included. The staff recommended a wonderful place for dinner when we told them what we were looking for. I recommend the Comfort Suites in Carlsbad, NM.

Posted by on Jul 10, 2016

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About the Comfort Suites Carlsbad

Location 2600 West Pierce St, Carlsbad, NM 88220

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Carlsbad offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 442 square feet (40 square meters). The business-friendly Comfort Suites Carlsbad also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This Carlsbad hotel is smoke free.

  • 87 guestrooms or units
  • 4 levels
  • 442 sq ft of conference space
  • 40 sq m of conference space
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Carlsbad, NM (CNM-Cavern City Air Terminal) (13.4 km / 8.3 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Carlsbad offers 87 accommodations with complimentary newspapers and hair dryers. Accommodations are furnished with sofa beds and desks. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Suites Carlsbad Hotel
  • Comfort Suites Carlsbad
  • Comfort Suites Carlsbad Hotel
  • Comfort Suites Carlsbad Carlsbad
  • Comfort Suites Carlsbad Hotel Carlsbad

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.