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"Besides the multiple flies both dead and alive and the flee inside the room it was a nice stay " More

By a verified traveler on Fri 25 Jun 2021

Hotel Description

Enjoy the indoor pool at this Carlsbad hotel

In Carlsbad

Within 6 miles (10 km) of this Carlsbad hotel, you'll find Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area. Carlsbad Water Park and Riverwalk Recreation Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a spa tub. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, a picnic area, and express check-out are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 50 guestrooms also offer free WiFi and flat-screen TVs. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Aug 14 - Aug 15

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Days Inn by Wyndham Carlsbad ratings based on 43 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Days Inn by Wyndham Carlsbad

Everyone (6) Couples (2) Family (2)
5 out of 5
Besides the multiple flies both dead and alive and the flee inside the room it was a nice stay

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 26, 2021 by ES - Guest Relations Manager

Dear Valued Guest, Thank you for your heartwarming review about your stay with us! Happiness and satisfaction of every guest is very important to us. We are happy to hear that you found your stay amazing. We hope to share more satisfactory experiences with you again sooner! Sincerely,

4 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 24, 2021 by CM- Guest Relations Manager

Dear Valued Guest, Thank you for rating us 4/5! We hope you had a great time as much as we did, catering to you. We thank you for choosing us and we hope to see you again! Sincerely,

5 out of 5

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 23, 2021 by CM- Guest Relations Manager

Dear Valued Guest, Thank you for leaving us a perfect rating! We take pride in knowing that we have served you to your satisfaction. We look forward to the next time we can serve you again! Sincerely,

3 out of 5
I would rate this place a 3 star. Room was clean, help was friendly..Lots of noise

Posted by , from Dodge City on Dec 9, 2020

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Comment from Hotel Management

Dec 9, 2020 by RP - Guest Relations Manager

Hi Btefa, Thanks so much for choosing Days Inn by Wyndham Carlsbad. We’re sorry the atmosphere was a bit loud. I have shared your feedback with the management to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Carlsbad.

3 out of 5
The room was ok. The phone did not work, the remote had no cover and didn’t work. The room was dusty so I had to wipe the room down. The staff did come to the room to sync the remote with the TV and he was very pleasant. The indoor pool was a hit with the kids.

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Days Inn by Wyndham Carlsbad Management

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We'll strive to do better.

4 out of 5
Nice place. Convenient location. Front desk lady was very pleasant.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Hotel Manager

Hello Guest, Thank you for the stay at the Days Inn Wyndham Carlsbad and the feedback. We are confident that you had a satisfactory stay looking at the positive comments. I appreciate your specific comments for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.

5 out of 5
Everything was great. Personal, hot breakfast, room size & cleanliness. Bed was a bit soft, but I like a firmer mattress. We would stay here again

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 11, 2019 by Hotel Manager

Dear Guest Thanks for your nice comment. I'm so pleased that you would stay with us again, and I hope you the opportunity to do that soon. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely Hotel Manager

3 out of 5
Internet was slow to non-existent in the room, although the lobby connection was good. Motel is way over-priced, but so are all of them in Carlsbad due to oil activity and the caverns. Pool and hot tub were good, breakfast was just ok, room was ok, but lots of flies in the area. Shower ok, room cleanliness ok, tv ok, bed ok. Typical Days Inn.

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by Hotel Manager

Dear Guest, We thank you and appreciate you for the stay and the feedback, both positive as well as negative. It really helps to understand where we lacked and need to improve. The comments about the issues mentioned in the review will be seriously considered for improvement and you can find it during your next visit. It is our privilege to have guests like you who really help us to become the best choice. Looking forward to welcoming you again, Sincerely, Hotel Manager

5 out of 5
The style and layout of the rooms were unique and silent for the most part.

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 3, 2019 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2 out of 5
The front desk clerk was extremely rude. I'm not sure if she had a bad day but she was not nice at all. Also I will NEVER use Travelocity again. I needed to cancel my room and I was not really sure if my hisband was going to make it so I bought the $9 insurance just in case and that was a rip off. The customer service rep I spoke with was a joke and not helpful at all.

Posted by on May 6, 2019

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Comment from Hotel Management

May 9, 2019 by Hotel Manager

Dear Guest, Thank you for staying at our hotel during your last visit to our area. We apologize for the staff's rude behavior. Hotel staff has been given special training for communication improvement with guests. We have also taken all steps to ensure that our guests get the best services and hospitality during their stay. We invite you once again to choose our hotel again and feel the new experience of hospitality. Sincerely, Hotel Manager

About the Days Inn by Wyndham Carlsbad

Location 3910 National Parks Highway, Carlsbad, NM 88220

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Days Inn by Wyndham Carlsbad offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at Days Inn by Wyndham Carlsbad. Self parking is free. This Carlsbad hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Carlsbad, NM (CNM-Cavern City Air Terminal) (4.1 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Days Inn by Wyndham Carlsbad offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 5:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Wyndham Carlsbad Hotel
  • Days Inn Wyndham Carlsbad
  • Days Inn by Wyndham Carlsbad Hotel
  • Days Inn by Wyndham Carlsbad Carlsbad
  • Days Inn by Wyndham Carlsbad Hotel Carlsbad

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.