"the only available restaurant was constantly understaffed. Long waiting times for food after ordering at off-peak times " More
Near the airport
Within a 15-minute walk of the hotel, you'll find LEGOLAND® California and The Crossings at Carlsbad. Also, GIA Museum is within half a mile (1 km) and SEA LIFE Carlsbad Aquarium is within 2 miles (3 km).
Family-friendly fun
This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a waterslide. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space.
Feb 23, 2023 by General Manager
Dear Luis,Thank you for taking the time to share your comments with us. We strive to provide our guests with quick and efficient food service at all times, and we apologize that you experienced otherwise. Safe travels, and we hope to have the opportunity to show you a better experience in the future.
Nov 23, 2022 by General Manager
Many thanks for your five-star review! We are so pleased you enjoyed your stay at Sheraton Carlsbad Resort & Spa, and overall, we hope you had a great trip. Come back anytime!
Jan 21, 2022 by Sheraton Carlsbad Resort & Spa Management
Dear Tim, Thank you for leaving us a review about your stay at the Sheraton Carlsbad Resort. We are happy to see that you loved our clean and comfortable hotel. We work hard to make sure our guests have a comfortable and convenient stay. We had a great time hosting you at the Sheraton Carlsbad Resort and we will love to host you again on your next visit to the Carlsbad area. Thank you for staying with us. Kind Regards, Sheraton Carlsbad Resort & Spa Management
Jun 23, 2021 by Pamela Mondala, Marketing Coordinator
Dear Valued Guest, Thank you for the perfect rating! We look forward to hosting you again soon. Sincerely, The Sheraton Carlsbad
Jun 7, 2021 by Pamela Mondala, Marketing Coordinator
Dear Valued Guest, Thank you for the perfect 5-star rating! We hope to welcome you back to our resort again soon. Sincerely, The Sheraton Carlsbad
Apr 30, 2021 by Pamela Mondala, Marketing Coordinator
Dear Valued Guest, Thank you for the perfect 5 out of 5 rating! We look forward to welcoming you back soon. Sincerely, The Sheraton Carlsbad
Jul 23, 2020 by Elizabeth G
Hi Wendy, Thank you for reviewing your stay. We sincerely apologize that you did not fully enjoy your experience here due to not being able to use the slide. We hope you can give us another chance to give you a truly unforgettable stay. Kind Regards, Elizabeth Guzman Marketing Coordinator
Jun 24, 2020 by Elizabeth G
Hi Onox4, Thank you for the excellent review! We're so glad you enjoyed your staycation and we look forward to your next visit. Warm Regards, Elizabeth Guzman Marketing Coordinator
Sheraton Carlsbad Resort & Spa offers its guests a children's pool, an outdoor pool, a waterslide, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 8010 square feet (744 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Sheraton Carlsbad Resort & Spa. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 4-star Carlsbad hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
Sheraton Carlsbad Resort & Spa offers 251 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Sheraton Carlsbad Resort & Spa has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.