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"Couch in sweet was stained and dirty! " More

By a verified traveler on Sun 09 May 2021

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Hotel Description

Hotel near LEGOLAND® California in Carlsbad

Close to the beach

You'll find LEGOLAND® California and Flower Fields of Carlsbad within 3 miles (5 km) of this Carlsbad hotel. South Carlsbad State Beach and South Ponto Beach are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Private pools, free WiFi

Boasting private pools, the 121 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92* Per night/room Nov 1 - Nov 2

Suite, Multiple Beds, Non Smoking (Living Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Living Room)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Carlsbad by the Sea ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Carlsbad by the Sea

Everyone (7) Couples (2) Family (8)
1 out of 5
Awful. Need my money back from Travelocity for the last day that we weren’t there because we had to find a new hotel. We had four of us to one bed because the first two nights we didn’t get the sofa bed that was supposed to come with the room. The second check in, a sofa bed that was broken and no one to come fix it or bring a cot after calling down to ask and coming back late realizing they hadn’t done anything we asked... TV remotes didn’t work so we couldn’t even watch TVs. The kids went nuts. The pool was very dirty and we got stung because of all the bees in it. The first two nights prepaid we couldn’t even be there because our flight had also been cancelled on us re-routing to Monday night. I officially request three nights of this booking to be refunded pronto or I will do a charge back on my credit card to Travelocity because the hotel said I would have to go through the third party booking for the refund. (760)672-7975 naomigoodale@gmail.com- please contact me immediately or just issue a refund to the card used.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by GM

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Couch in sweet was stained and dirty!

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by GM

Thank you. The hotel will be replacing all couches in the hotel within 45 days. Please come back and enjoy again.

5 out of 5
It’s was great .. I enjoy my stay and I am planing to come back ..

Posted by , from Lancaster, ca on Jul 10, 2020

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2 out of 5
The staff was friendly but the room was pretty gross. There were roaches in the kitchen and they left brooms in the living room area. The room had a loud ac unit that didn’t work very well. You can hear the freeway very clearly.

Posted by , from Los Angeles on May 22, 2020

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5 out of 5

Posted by on Nov 12, 2019

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4 out of 5
The property was in the midst of being updated and there are nice touches improving this property. The kitchen was being remodeled so we had to go across the street to the neighboring hotel (owned by the same people) for breakfast. Lots of works blocking off the front office entry way and different stairways around the hotel. A little inconvenient, but completely justifiable for thr remodeling/updates.

Posted by on Oct 5, 2019

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3 out of 5
It was ok, they are remodeling so that would have been nice to know.

Posted by on Sep 2, 2019

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3 out of 5
The accomadation for my family Pool was teally dirty and i founf a roach in my room. They didnt have a shower chair and im an amputee.

Posted by on Aug 5, 2019

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4 out of 5

Posted by on Jul 29, 2019

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1 out of 5
No common, staff front desk not friendly, and room missing hair dyer.

Posted by on Jul 29, 2019

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About the Best Western Carlsbad by the Sea

Location 751 Macadamia Dr, Carlsbad, CA 92011

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Carlsbad by the Sea offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. Tour/ticket assistance, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Carlsbad by the Sea. Self parking is free. Smoking is allowed in designated areas at this Carlsbad hotel.

  • 121 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carlsbad Poinsettia Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Carlsbad by the Sea offers 121 accommodations, which are accessible via exterior corridors and feature private pools and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private pool
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Carlsbad Ramada
  • Ramada Carlsbad
  • Ramada Hotel Carlsbad
  • Ramada Carlsbad By The Sea Hotel Carlsbad
  • Ramada Carlsbad Hotel
  • Ramada Wyndham Carlsbad Hotel
  • Ramada Wyndham Carlsbad
  • Ramada by Wyndham Carlsbad
  • Carlsbad By The Sea Carlsbad
  • Best Western Carlsbad by the Sea Hotel
  • Best Western Carlsbad by the Sea Carlsbad
  • Best Western Carlsbad by the Sea Hotel Carlsbad

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.