4/10 Poor
Emily
Jan 21, 2026
My friend didnt have any bed sheets on his bed. We had planned to watch Netflix and use the Chromecast which wasnt working. Apparently the chromecast hadnt been working all day which we werent told when we checked in, until I went to the front desk to inform them to which the woman at the front said "oh I was hoping no one would notice." And suggested I go swimming instead. I didnt bring a swimming vostume so their solution was a trip to Primark. I was honestly gutted at the lack of solutions and they didnt seem apologetic at all. Ive stayed at 5 different Novotels and this is honestly my most di
Emily
Stayed 1 night in Jan 2026































