"The restaurant does not have many options and the prices are expensive. The hotel staff is very nice and professional. The facility is nice and clean. " More
Jun 21, 2023 by Claudio Peeters
Dear Carlos,Thank you for booking with NH Brussels Airport and for leaving a review behind. I will communicate your comment with our management regarding the restaurant options. Thank you for the kind words. We hope to welcome you another time with us.Kind Regards,Claudio PeetersFront Office Shift Leader
May 30, 2023 by Claudio Peeters
Dear Jacob,Thank you for booking with NH Brussels Airport.I hope to welcome you again.Kind Regards,Claudio PeetersFront Office Shift Leader
May 17, 2023 by Andreea
Dear Alfonso,Thank you for choosing us for your stay in Brussels. We are happy to acknowledge that your time in our hotel was very pleasant. Thank you for your kind words! We hope to see you again.Kind Regards,
Aug 29, 2022 by Front Office - NH Brussels Airport
Dear Mr. AnthonyFirst of all thank you for sharing your experience at the NH Brussels Airport.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the NH Brussels Airport, we hope you choose to stay with us again whenever your travels bring you back to Brussels area. Kind regards,Sara KnockaertShiftleader
Aug 20, 2021 by NH Brussels Airport
Dear Valued Guest, Thank you very much for your time to leave us a review on Expedia. We are glad to see the overall of your stay has gone smooth, however, it is with big regret we learn nobody picked up the phone to arrange your transportation. Please accept our sincerest apologies as this is not the service we want to provide to our guests. We hope you would still give us a second chance so we can do our utmost in order to meet your expectations with the service you should have gotten this time. Bien Cordialement, NH Brussels Airport