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4.0 out of 5

"Reception area was very different to any other Holiday Inn that I have been to - actually an interesting place to stop and spend time in. Breakfast wa ... " More

By a verified traveler on Fri 19 Jul 2019

Hotel Description

Family-friendly 4-star hotel near NATO Headquarters

Near the airport

Stay at this Machelen hotel and you'll be within 2 miles (3 km) of NATO Headquarters and 6 miles (10 km) of Berlaymont Building. Train World and Woluwe Shopping Centre are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, a fitness center, and a bar/lounge. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with volleyball. WiFi in public areas is free.

Free Internet, flat-screen TVs

The 310 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include minibars (stocked with some free items) and pillow menus.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Brussels Airport, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Brussels Airport, an IHG Hotel

Everyone (1) Family (1)
5 out of 5

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Dion Maes

Thank you very much dear guest for rating us 5/5! A pleasure to welcome you very soon again! SKOJ regards from all of us, Dion Maes - General Manager - Holiday Inn Brussels Airport.

4 out of 5
Reception area was very different to any other Holiday Inn that I have been to - actually an interesting place to stop and spend time in. Breakfast was a little disappointing mainly due to the coffee machine being out of order. Also worth noting that the free bus to the airport is not as frequent as I was expecting but is timetabled so check the screens before you go up to bed...!

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 22, 2019 by Dion Maes

Hello dear guest, Thank you very much for having stayed with us and for sharing this feedback! Our sincere apologies for the inconveniences with the coffee machine but we have fixed this in the meantime. We look forward to your next stay with us! SKOJ regards on behalf of the entire team, Dion Maes General Manager Holiday Inn Brussels Airport

3 out of 5
The check out process was onerous. The computer wouldn't function adequately and we had to leave to catch a shuttle and give a staff member our email address if there were other charges. If you are going to automate your reception system make sure it works flawlessly.

Posted by on Mar 20, 2019

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Comment from Hotel Management

Apr 29, 2019 by Dion Maes

Hello dear guest, First of all, thank you very much for having stayed with us! It is indeed correct that my colleagues asked for your email address enabling us to send you the invoice by email. SKOJ regards and we look forward to welcome you soon again, Dion Maes General Manager Holiday Inn Brussels Airport

About the Holiday Inn Brussels Airport, an IHG Hotel

Location Holidaystraat 7, Machelen, 1831

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 16754 square feet (1556 square meters) and includes a conference center. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Holiday Inn Brussels Airport, an IHG Hotel. Parking is available for a fee. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 7 levels
  • 16754 sq ft of conference space
  • 1556 sq m of conference space
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Brussels Airport (BRU) (5.4 km / 3.4 mi)
  • Train station: Bordet Station (2.8 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Brussels Airport, an IHG Hotel offers 310 air-conditioned accommodations with minibars (stocked with some free items) and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn Brussels Airport, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 25 per night
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Self parking fee: EUR 18.50 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brussels Airport Holiday Inn
  • Holiday Inn Brussels Airport
  • Holiday Inn Hotel Brussels Airport
  • Holiday Inn Brussels Airport Hotel
  • Brussels Airport, An Ihg
  • Holiday Inn Brussels Airport
  • Holiday Inn Brussels Airport, an IHG Hotel Hotel
  • Holiday Inn Brussels Airport, an IHG Hotel Machelen
  • Holiday Inn Brussels Airport, an IHG Hotel Hotel Machelen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.