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"Toilet didn't flush. Space for two people to move around in room too limited. " More

By a verified traveler on Wed 01 Mar 2017

Hotel Description

3-star eco-friendly hotel near NATO Headquarters

Near the airport

Within 3 miles (5 km) of this Machelen hotel, you'll find NATO Headquarters and Cliniques Universitaires Saint-Luc. Rue Neuve and St. Catherine's Square are also within 6 miles (10 km).

Business services

Self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 98 guestrooms offer free WiFi and premium bedding. Hair dryers, safes, and showers are also available.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$60* Per night/room May 21 - May 22

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis Brussels Airport ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Brussels Airport

Everyone (4) Family (1)
2 out of 5
Nothing exceptionally bad but small annoyances from airport transport through language problems to room equipment.

Posted by , from Philadelphia on Nov 16, 2017

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3 out of 5
Pros: Proximity to airport
Toilet didn't flush. Space for two people to move around in room too limited.

Posted by on Mar 1, 2017

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3 out of 5

Not the deal of the century

Pros: Clean, friendly, quiet
Location: Near the airport. Nothing close.
The room was clean, but VERY small. With luggage and our small dog, we had trouble maneuvering around the room. It looked like the bed and furniture were straight out of IKEA. It also must be a European thing to only have one shower door, in other words, half the shower is exposed to the bathroom. The floor gets soaked. I'm not sure how older folk won't kill themselves getting out of the tub/shower from slippery tile to slippery tile. The hotel is very pricey for what you get. The only advantage is that you're close to the airport and they have shuttle service. The food in the hotel bar/lounge was pretty good, but you're paying a lot for it. There is no place close to eat or drink there. Our criteria for a hotel were it had to allow a dog, and it had a shuttle to the airport. If I had more time, we would have picked much nicer for a lot less. It was nice, clean, friendly. Perfect for a one day business stop over, providing it's all a business expense.

Posted by , from Columbus, Ohio on May 19, 2016

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5 out of 5

Nice hotel by the airport

Pros: Availability and flexibility
Location: Airport hotel if you have a long layover.
Clean and functional, low price, someone was available for check-in even though I was there quite late at night.

Posted by on Jul 30, 2015

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3 out of 5
Cons: Better shuttle service.
Even though it was near the airport it was about a 10 minute walk to the train station that would get you to the center of Brussels. However, it was a nightmare to get from the airport to the hotel. The shuttle doesn't run during the offpeak hours and taxi drivers didn't want to drive you to a hotel that was so close. They wanted to "negotiate" a charge. Just use credit card and it should be cheaper.

Posted by on Apr 9, 2015

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About the ibis Brussels Airport

Location Bessenveldstraat 17, Machelen, 1831

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. The eco-friendly ibis Brussels Airport also features a terrace, a garden, and express check-in. Parking is available for a fee. This 3-star Machelen hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Brussels Airport (BRU) (5.7 km / 3.5 mi)
  • Train station: Schaerbeek Station (4.8 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Brussels Airport offers 98 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 5 AM to 10 AM.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 9 for adults and EUR 7.50 for children (approximately)
  • Self parking fee: EUR 12.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Brussels Airport
  • Ibis Hotel Brussels Airport
  • ibis Brussels Airport Hotel
  • ibis Brussels Airport Hotel
  • ibis Brussels Airport Machelen
  • ibis Brussels Airport Hotel Machelen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.